Dish Network Satellite Receiver User Manual page 95

Reference 381.fm Page 88 Thursday, May 21, 2009 6:24 PM
Reference
Troubleshooting Tables
Watching A Program
What Is Happening
The receiver front panel Power light
is on, but the TV image:
• is black (no picture)
• is frozen
• has break-ups
• has "snow,"
• shows small squares of various
colors
The receiver front panel Power light
is on, and there is a picture on the
TV screen, but the picture:
• has sparkles or is grainy
• has a herringbone pattern
• lacks color or vertical hold
• wobbles
• looks "washed out" or fuzzy.
88
Possible Reason
• The TV set may not be • Make sure that the TV set is plugged into an
working properly
• Make sure the outlet has electrical power.
• The TV may be connected to • Make sure that the TV is turned on and
the wrong input
• Make sure that the TV brightness and
• Make sure that the TV is connected properly
• Make sure that the TV's text mode and
• Check that the system has been installed
• Make sure that all required coaxial cables
• If the TV and the receiver are • Make sure that the satellite dish has a clear
working properly, there may
be interference with the
• Check whether branches or leaves have
satellite signal.
• Make sure that the satellite dish is aimed at
• Note the local weather conditions. Heavy
• You have selected an HD • Refer to your HDTV user's guide.
mode your HDTV does not
support.
• The TV set may not be • Make sure that the TV brightness and
working properly.
• If the receiver is connected to • Make sure that the TV is connected properly
the remote TV using the RF or
VHF connections, there may
be a strong local broadcast on
the same channel, or a
channel adjacent to the one to
which the TV is tuned.
What to Do
electrical outlet.
tuned to the correct input.
contrast are adjusted correctly.
to the receiver.
closed captioned features are turned off.
correctly.
are in place, and check that all cable
connectors are tight and dry (for outdoor
cables).
line of sight to the satellite.
grown into the line of sight.
the satellite. Check the strength of the signal
using the Point Dish screen, as described
on page 78. Consult your installer to re-aim
the dish, if necessary, to obtain the
maximum possible signal strength.
rain, snow, or cloud cover may be interfering
with transmission of the satellite signal.
Remove any snow or other debris which
may have collected on the satellite dish
contrast are adjusted correctly, and that the
TV is working properly.
to the receiver.