How To Unblock Document Capture Pro - Epson DS-560 User Manual

DS-560 User's Guide
❏ Check that Network Scanning Settings from Document Capture Pro have been set correctly.
& See the help came with each software for more details.
❏ In Network Scanning Settings, check that the Group settings for Document Capture Pro are the same as the
settings for Network Interface Unit.
& See the Document Capture Pro help for more details.
& See the Network Interface Unit User's Guide for more details.
❏ Check that Document Capture Pro is not being blocked by a Firewall.
"How to unblock Document Capture Pro" on page 62
&
❏ Check that the IP address for the scanner being used is set correctly.
"Setting Up Client Computers with Epson Scan Settings" on page 39
&

How to unblock Document Capture Pro

A
Display the Control Panel.
Windows 8.1/ Windows 8:
Select Desktop, Settings charm, and Control Panel.
Windows 7/ Windows Vista/ Windows XP:
Select Start and select Control Panel.
B
Display the Firewall settings window.
Windows 8.1/ Windows 8/ Windows 7:
Select System and Security.
Select Allow a program through Windows Firewall.
Windows Vista:
Select Security.
Select Allow a program through Windows Firewall.
Windows XP:
Select Security Center.
Select Windows Firewall.
C
Select EEventManager Application from the list.
Epson Event Manager is installed with Document Capture Pro.
Windows 8.1/ Windows 8/ Windows 7:
Confirm that the check box for EEventManager Application is selected in the Allowed programs and features
list.
Windows Vista:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in
the Program or port list.
Windows XP:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in
the Programs and Services list.
Troubleshooting
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