Table of Contents
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The modem is noisy when it dials and connects
•
To turn down the modem volume:
110
CHAPTER 9: Troubleshooting
4
Click or tap Phone and Modem Options. The Phone
and Modem Options dialog box opens.
5
Click or tap the Modems tab.
6
Click or tap your modem, then click or tap
Properties. The Modem Properties dialog box opens.
7
Click or tap the Diagnostic tab, then click or tap
Query Modem. If information about the modem
appears, the modem passed diagnostics. If no modem
information is available, a white screen appears with
no data, or if you get an error such as port already
open or the modem has failed to respond, the modem
did not pass diagnostics.
Help
For more information about modem troubleshooting, click
or tap Start, then click or tap Help and Support. Type the keyword
modem troubleshooting in the Search Help box, then press
E
.
NTER
When your modem tries to connect to another modem,
it begins handshaking. Handshaking is a digital "getting
acquainted" conversation between the two modems that
establishes connection speeds and communication
protocols. You may hear unusual handshaking sounds
when the modems first connect. If the handshaking
sounds are too loud, you can turn down the modem
volume.
1
Click or tap
Panel. The Control Panel window opens.
2
Click or tap Printers and Other Hardware or
Hardware and Sound.
3
Click or tap Phone and Modem Options. The Phone
and Modem Options dialog box opens.
4
Click or tap the Modems tab.
5
Click or tap the modem you want to adjust, then click
or tap Properties. The Modem Properties dialog box
opens.
6
Click or tap the Modem tab, then adjust the Speaker
volume control.
7
Click or tap OK twice to close the Phone and Modem
Options dialog box.
(Start), then click or tap Control
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Table of Contents
Troubleshooting
