Hold; Transfer; Call Handling Keys Hold - Avaya 1408 User Manual

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Your New 1408/1416 Digital Phone
Call Handling Ke
Call Handling Keys

Hold

The Hold feature puts a call on hold
until you can return to it.

Transfer

The transfer feature allows you to transfer a call from your telephone to
The transfer feature allows you to transfer a call from your telephone to
another extension or outside number (outside transfer is not available on
(outside transfer is not available on
some systems).
To transfer the current call
1.
While on a call, press
(transfer)
2.
When you hear the dial tone,
dial the number to which the
call is to be transferred.
1.
Perform one of the following
steps:
To transfer the call without
announcing it, press
(transfer) again and hang
up. The transfer will
complete automatically.
Contact: 1300 651 350
To put a call on hold press the red
To put a call on hold press the red
(hold) button.
To announce the call before
transferring it, wait for the
called party to answer and
continue to step 4.
4.
When the called party answers,
announce the call and press
(drop). The 'Transfer
Completed' message appears.
5.
If the line is busy or there is no
answer, press
(drop).
Then you can return to the held
call by pressing its Line
Appearance key (a, b or c) which
will be flashing green quickly to
indicate line on hold.
Your New 1408/1416 Digital Phone
So long as the telephone system capacity has not been reached, you can add
So long as the telephone system capacity has not been reached, you can add
up to 100 personal directory entries.
Adding Personal Contacts
1. Press
directory menu is displayed.
2. Use the left and right arrow
keys to select your Personal
directory.
3. Press the New soft key. The
menu now allows editing of the
name and number. Use the up
and down arrow keys to switch
between number and name
entry.
4. When the name has been
entered as required, press the
OK soft key
5. When the number has been are
required, press the Save soft
key.
6. To exit without making any
changes, press the Cancel soft
key.
Contact: 1300 651 350
6
Adding/Editing Your Personal Contacts
our Personal Contacts
Edit Your Personal Contacts
(contacts). The
1.
Press
directory menu is displayed.
2.
Use the left and right arrow
keys to select your Personal
directory.
3.
Either press the List soft key to
display all the directory entries
or start dialing the name to
display only matching entries.
4.
Use the up and down arrow
keys to scroll through the
matching entries.
5.
Locate the required entry.
6.
Press the Details soft key. Press
the More soft key and then the
Edit soft key. The menu now
allows editing of the name and
number.
7.
When the name has been
entered, press the OK soft key.
8.
When the number has been
entered, press the Save soft
key.
(contacts). The
11

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