Panasonic KX-TG7842C Operating Instructions Manual page 75

Problem
I cannot make a call using the
landline.
I cannot make long distance
calls.
Call Display/Talking Call Display
Problem
Caller information is not
displayed.
Caller information is displayed
or announced late.
Caller information is not
announced.
TG78xxC(en)_1221_ver013.pdf
Cause/solution
R The dialing mode may be set incorrectly. Change the
setting (page 17).
R The cellular line only mode is turned on. Turn it off
(page 20).
R Make sure that you have long distance service.
Cause/solution
R You must subscribe to Call Display service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Call Display box or cordless
telephone line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service for landline calls may not be
available in some areas. Contact your service provider/
telephone company for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
R Depending on your service provider/telephone company,
the unit may display or announce the caller's information
at the 2nd ring or later.
R Move closer to the base unit.
R The ringer volume for landline is turned off. Adjust the
ringer volume (page 40, 44).
R The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 39, 43).
R When one handset is selected to ring for cellular calls,
other units do not announce caller information. To change
the selection, see page 19.
R The Talking Call Display feature is turned off. Turn it on
(page 41, 44).
R The ring as cell mode is set to "On (without Talking
CID)". To change the mode, see page 19.
R The number of rings for the answering system is set to "2
rings" or "Toll saver". Select a different setting
(page 64).
R Your unit does not announce caller information if
– the base unit or 2 or more handsets are on a call.
– a headset is in use.
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Useful Information
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