Chapter 5 Troubleshooting - Planet KVM-U201 User Manual

Ensure that all cables are well seated. Label all of cables with the
number for each respective computer to avoid confusion.
IBM PC or Compatible:
ü When I connect WinNT PC to the USB KVM Switch,
WinNT can not detect the USB KVM Switch, what can I
do?
WinNT system doesn't support USB function, so WinNT
can not detect the USB KVM Switch. And some of the
Win95 system are not support USB function also, if you
want to use Win95 system with USB KVM Switch, please
ensure the version is 95OSR2.1 or above. Then you can
use this Win95 PC to USB KVM Switch.
ü After switch the PC with USB keyboard Hot-Key, the key-
board is disappear. How can I get the keyboard back?
If you are use USB keyboard, this situation is normally.
When you use keyboard Hot-Key to switch PCs, the USB
Hub will not be switched at the same time. So the PC
which you switch to will not detect this USB keyboard. In
this time, you can use select button on USB KVM Switch
to switch again. When you use select button to switch,
the PC port and USB Hub will be switch to next PC at
the same time.
ü Why the keyboard or mouse not working or not compat-
ible with the PC?
Please make sure the keyboard or mouse works when
directly plug in to the computer. If the problem persists,
please try another keyboard or mouse.
ü WHY mouse doesn't work in Auto Scan mode?
You can press any key on the keyboard or the front
Chapter 5
Troubleshooting
15