Denon Heos 7 Owner's Manual

Denon Heos 7 Owner's Manual

Denon heos wireless speaker owner's manual
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Contents
Setup
Use
Troubleshooting
Status LED
Appendix
Wireless Speaker
Owner's Manual
HEOS 7
HEOS 5
HEOS 3
1

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Table of Contents
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Summary of Contents for Denon Heos 7

  • Page 1 Contents Setup Troubleshooting Status LED Appendix Wireless Speaker Owner’s Manual HEOS 7 HEOS 5 HEOS 3...
  • Page 2: Table Of Contents

    Playing from Streaming Music Services BEFORE YOU BEGIN Adding a Music Service System Requirements Changing Music Service Settings Network Requirements Using Headphones (HEOS 7 only) Controller Requirements Listening To The Same Music In Multiple Rooms Getting To Know Your Speaker Grouping Rooms Front panel...
  • Page 3: Heos

    Status LED Table Network Settings Supported File Types and Codecs Firmware Upgrade SPECIFICATIONS About Speaker Specifications UPDATING YOUR SYSTEM HEOS 7 ADVANCED FEATURES HEOS 5 Submit Diagnostics HEOS 3 Sharing Music from your Mobile Device INFORMATION Resetting Your Controller App...
  • Page 4: Introduction

    Industry leading microsecond audio synchronization between HEOS device Legendary Denon audio quality If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with your HEOS device).
  • Page 5: Heos

    Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your home.
  • Page 6: Controller Requirements

    Contents Setup Troubleshooting Status LED Appendix o Controller Requirements You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: iOS Minimum Requirements Android Minimum Requirements iOS version 5.0 or later Android OS version 2.3 or later All resolutions...
  • Page 7: Heos

    (North America model only) (North America model only) Power supply and Power cord Power supply Ethernet cable (for HEOS 7/5) (for HEOS 3) (North America model only) (European model only) NOTE Please use the power supply and power cord included in the box for your device.
  • Page 8: Front Panel

    Contents Setup Troubleshooting Status LED Appendix o Front panel HEOS 7 HEOS 5 HEOS 3 A Speakers B Status LED Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (v p. 42).
  • Page 9: Controls

    B Mute button (:) Mutes or unmutes the HEOS device’s volume. C Headphone output (HEOS 7 only) The music will stop playing through the built in speakers when you insert the headphones and turn back on when you remove the headphones.
  • Page 10: Back Panel

    Contents Setup Troubleshooting Status LED Appendix o Back panel HEOS 7 HEOS 5 HEOS 3 DC18V RESET 2.0A AUX IN 5V/1A NETWORK CONNECT e t u A Power Input (DC) F Connect Button (CONNECT) Used to connect the external power supply (v p. 12).
  • Page 11: Placing Your Speaker

    The HEOS 3 speaker can optionally be mounted on a wall or ceiling using standard 1/4 inches (6.35 mm) threaded speaker or camera mounts which support up to 10 lbs (4.5 kg). Please visit your local Denon dealer or electronics retailer for more information about possible wall and ceiling mounting options.
  • Page 12: Powering Your Speaker

    The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your HEOS system right in the palm of your hand, from anywhere in your home. Download the HEOS app for iOS or Android by searching App Store or Google Play™ store for “HEOS by Denon”.
  • Page 13: Setting Up Your First Heos Speaker

    Contents Setup Setup Troubleshooting Status LED Appendix SETTING UP YOUR FIRST HEOS SPEAKER Once you have placed your speaker in your listening room and have downloaded the HEOS app, you are ready to configure your speaker for music playback. This involves following a few simple steps to get the speaker connected to your existing home network: Caution DO NOT connect the Ethernet cable if you are connecting your speaker to a wireless network.
  • Page 14: Adding More Heos Speakers

    Contents Setup Troubleshooting Status LED Appendix ADDING MORE HEOS SPEAKERS The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple speakers so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 speakers to your HEOS system.
  • Page 15: Using Your Heos Speaker

    Contents Setup Troubleshooting Status LED Appendix USING YOUR HEOS SPEAKER Once you have your speaker connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something different on every speaker or the same music perfectly synchronized on all speakers. It’s up to you! Selecting a Room/Speaker Rooms Drag one room into another to group them...
  • Page 16: Listening To Radio

    Contents Setup Troubleshooting Status LED Appendix Listening to Radio Playing music stored on your mobile device The HEOS system includes access to more than 70,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select the TuneIn logo from the main Music menu and browse among the Tap the “Music”...
  • Page 17: Playing Music From Your Networked Pc Or Nas

    Contents Setup Troubleshooting Status LED Appendix Playing music from your networked PC Audio signal or NAS (Network Attached PC Storage) Select “Local Music” from the Music tab. Select the name of your networked PC or NAS (network attached storage) server. Browse the music on your PC/NAS and select something to play.
  • Page 18: Playing Music From The Aux Input

    Contents Setup Troubleshooting Status LED Appendix Playing music from the AUX input Connect an audio device with a 3.5 mm stereo audio Audio signal output to the AUX input on your speaker using the included 3.5 mm stereo audio cable. Select “AUX Input”...
  • Page 19: Playing Music From A Usb Device

    Contents Setup Troubleshooting Status LED Appendix Playing music from a USB device Audio signal Insert a FAT32 formatted USB device into the USB port on the back of the HEOS system. Select “Local Music” from the Music tab. Select the name of your HEOS system. Browse the music on your USB device and select something to play.
  • Page 20: Heos Account

    Contents Setup Troubleshooting Status LED Appendix o Changing Your HEOS account HEOS account Tap the Music tab. o What is a HEOS account? Select the Settings a icon in the upper left corner of A HEOS account is master account or “keychain” for managing all of your HEOS music services with one single username and password.
  • Page 21: Playing From Streaming Music Services

    Contents Setup Troubleshooting Status LED Appendix o Changing Music Service Settings Playing from Streaming Music Services Tap the “Music” tab. A Music Service is an online music company that provides access to vast music collections via free and/or paid subscriptions. Depending upon your geographical location, there are several options to choose from.
  • Page 22: Using Headphones (Heos 7 Only)

    Using Headphones (HEOS 7 only) You can listen to music through headphones by connecting your favorite headphones to the 3.5 mm headphone jack on the side of the HEOS 7 speaker. The music will stop playing through the built in speakers when you insert your headphones into the jack, and turn back on when you remove the headphones.
  • Page 23: Listening To The Same Music In Multiple Rooms

    Contents Setup Troubleshooting Status LED Appendix Listening To The Same Music In Rooms Rooms Multiple Rooms Drag one room into another to group them Drag one room into another to group them Dining Dining The HEOS system is a true multiroom audio system that automatically Song Name 1 Song Name 1 synchronizes audio playback between multiple speakers so that the audio...
  • Page 24: Ungrouping Rooms

    Contents Setup Troubleshooting Status LED Appendix o Ungrouping Rooms Rooms Rooms Tap the “Rooms” tab. Drag one room into another to group them Drag one room into another to group them Dining Dining Song Name 1 Song Name 1 Press and hold your finger on room that you want to remove from the group.
  • Page 25: Grouping All Rooms (Party Mode)

    Contents Setup Troubleshooting Status LED Appendix o Grouping All Rooms (Party Mode) Rooms Rooms You can easily group the eight rooms together into Party Mode by Drag one room into another to group them Drag one room into another to group them using a “pinch”...
  • Page 26: Ungrouping All Rooms

    Contents Setup Troubleshooting Status LED Appendix o Ungrouping All Rooms Rooms Rooms You can easily ungroup all of your rooms and exit Party Mode by using Drag one room into another to group them Drag one room into another to group them a “spread”...
  • Page 27: Using The Now Playing Queue

    Contents Setup Troubleshooting Status LED Appendix o Repeat and Shuffle Playback Using the Now Playing Queue You can control how the play queue plays the music that you have HEOS uses a Now Playing “Queue” to line up music that you want to listen added by using the Repeat and Shuffle controls.
  • Page 28: Rearranging The Now Playing Queue

    Contents Setup Troubleshooting Status LED Appendix Rearranging the Now Playing Queue Deleting Songs from the Play Queue Once you have songs lined up in your queue, you might want to rearrange You can remove songs one at a time from the Now Playing queue: the order or remove some songs: Tap the “Now Playing”...
  • Page 29: Deleting All Songs From The Play Queue

    Contents Setup Troubleshooting Status LED Appendix Deleting All Songs from the Play Queue Saving Playlists You can remove all of the songs from the Now Playing queue: You can save the Now Playing queue as a HEOS Playlist that you can recall later.
  • Page 30: Making Speaker Adjustments

    Contents Setup Troubleshooting Status LED Appendix MAKING SPEAKER ADJUSTMENTS You can adjust specific settings for each of your HEOS Speakers in your Changing the Wireless Network system: Connection Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings Select “Network”.
  • Page 31: Changing The Speaker's Equalizer

    Contents Setup Troubleshooting Status LED Appendix Changing the Speaker’s Equalizer Adjusting the Audio Quality Selects the transcoding option for rebroadcasting audio from one HEOS Select “EQ”. device to another HEOS device (or group of devices) across the network. When set to “Normal”, high bit rate audio sources originating from the Adjust the Treble or Bass up or down.
  • Page 32: Creating A Stereo Pair (Heos 3 Only)

    Contents Setup Troubleshooting Status LED Appendix Creating a Stereo Pair (HEOS 3 Only) Removing a Stereo Pair (HEOS 3 Only) Two HEOS 3 speakers that have been grouped together in the Rooms tab If you have two HEOS 3 speakers that have been grouped and paired can be paired together to create a stereo speaker pair where one speaker together to output individual left and right channels of audio, you can only outputs the left channel of audio and the other speaker outputs only...
  • Page 33: Advanced Speaker Settings

    Contents Setup Troubleshooting Status LED Appendix o Firmware Upgrade Advanced Speaker Settings Select “Advanced”. Caution Adjusting these settings may disconnect your speaker from your network Select “Firmware Upgrade”. and possibly render your speaker unusable. Do not use these features unless you are comfortable making advanced adjustments to your Enable or disable automatic firmware upgrades.
  • Page 34 Contents Setup Troubleshooting Status LED Appendix o About Viewing Technical Details About the HEOS device. Select “Advanced”. Select “About”. Scroll down to see information about the speaker’s a. Hardware b. Software c. Device...
  • Page 35: Updating Your System

    Contents Setup Troubleshooting Status LED Appendix UPDATING YOUR SYSTEM HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. When such updates become available, you will be notified when you open the HEOS app. Follow the instructions on the screen to update the HEOS device and/or your controller App.
  • Page 36: Advanced Features

    If you are having trouble with your network or HEOS system, you may be menu. asked by Denon technical support personnel to select this option. This feature will automatically send Denon technical support diagnostic Select “Advanced Settings” to display a list the information about your HEOS system.
  • Page 37: Sharing Music From Your Mobile Device

    Contents Setup Troubleshooting Status LED Appendix Sharing Music from your Mobile Device Power Modes The HEOS App has a feature called “Music Sharing” which can share the o Network Standby local music stored on your mobile device to other HEOS app users on your local network.
  • Page 38: Basic Troubleshooting

    Alternatively, you can connect your speaker to your network router using the included Ethernet cable. Once connected via Ethernet, the HEOS by Denon App should recognize the speaker and you can manually move it to your wireless network using Settings/My Devices/Device_Name/Advanced/Network Settings.
  • Page 39: Music Cuts Out Or Delays Sometimes

    Contents Setup Troubleshooting Status LED Appendix Music cuts out or delays sometimes Solution Refer to Page Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may be using most of your bandwidth (especially if they are streaming video). Make sure your speakers are within range of your wireless network.
  • Page 40: Resetting Your Speaker

    Contents Setup Troubleshooting Status LED Appendix Resetting Your Speaker Solution Refer to Page Resetting your speaker will clear out the wireless network info, EQ, and name but retain it’s current software. You will have to use – Settings - Add Speaker to reconnect the speaker to your home network before it can be used. To reset your speaker, gently insert a small paperclip into the Reset button hole on the back of the speaker and hold it in until the front LED begins to flash amber.
  • Page 41: Contact Denon

    Telephone: Toll Free (855) 499 2820 (M-F 10:00AM to 10:00PM EST / Sat 12:00PM to 8:00PM EST) For the other region: If you need additional help in solving problems, please contact Denon customer service in your area or visit HEOSbyDenon.com...
  • Page 42: Status Led Table

    Contents Setup Troubleshooting Status LED Status LED Appendix Status LED Table [Example] HEOS 5 Device Operation Description Front LED Action Rear LED Action No AC power or Deep Standby (off) (off) Plug in Booting (blink) (off) Ready-Configured and connected to your network (solid) (off) Not Connected to your network...
  • Page 43 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Not connected (solid) (solid) Connect button was pressed (blink) (solid) Setup Cable connection is OK (solid) (solid) Connecting to your network (blink) (off)
  • Page 44 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Configured and connected to your network (solid) (off) Error (solid) (solid) Updating (blink) (off) Update Rebooting (blink) (off) Ready-Configured and connected to your network (solid) (off)
  • Page 45 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Soft reset - Clear user settings (fast blink) (solid) Hard reset - Factory restore (blink) (solid) Reset Rebooting (blink) (off) Ready-Not Configured (solid) (solid)
  • Page 46 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Firmware Error (slow blink (NOT fade)) (off) Errors Hardware Error (fast blink) (off) Network Error (solid) (solid) Volume Change (quick blink) (off) Mute (slow blink) (off)
  • Page 47 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action a WPS session is active (fast blink) (solid) WPS connected (for 3 sec. solid) (solid) WPS time-out (for 3 sec. solid) (solid) Network Standby (dimmed solid) (off) Power Management Deep Standby...
  • Page 48 Contents Setup Troubleshooting Status LED Appendix Appendix Supported File Types and Codecs Frequency Sample Rate File Extension Codec Bit Rates 32 kHz 44.1 kHz 16 bit 48 kHz 32 kHz MPEG-1 Audio Layer 3 44.1 kHz 16 bit 32 - 320 kbps CBR/VBR 48 kHz 32 kHz...
  • Page 49: Speaker Specifications

    Contents Setup Troubleshooting Status LED Appendix SPECIFICATIONS Speaker Specifications o HEOS 7 Wireless LAN Network type: Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.4 GHz, 5 GHz General Operating temperature: 41 °F - 95 °F (5 °C - 35 °C) Power supply: AC 100 –...
  • Page 50 Contents Setup Troubleshooting Status LED Appendix o HEOS 5 Wireless LAN Network type: Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.4 GHz, 5 GHz General Operating temperature: 41 °F - 95 °F (5 °C - 35 °C) Power supply: AC 120 V, 60 Hz (for North America) Power consumption: 23 W Power consumption in network standby mode:...
  • Page 51 Contents Setup Troubleshooting Status LED Appendix o HEOS 3 Wireless LAN Network type: Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.4 GHz, 5 GHz General Operating temperature: 41 °F - 95 °F (5 °C - 35 °C) Power supply: AC 120 V, 60 Hz (for North America) Power consumption: 22 W Power consumption in network standby mode:...
  • Page 52: Information

    Contents Setup Troubleshooting Status LED Appendix INFORMATION Trademarks Google Play is a trademark of Google Inc. Wi-Fi Protected Setup™ logo is trademark of Wi-Fi Alliance. Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a Adobe, the Adobe logo and Reader are either registered trademarks or service mark of Apple Inc.
  • Page 53: License

    GPL/LGPL software that is used in the product. COPYRIGHT AND PERMISSION NOTICE Denon provides the source code based on the GPL and LPGL licenses at the actual cost upon your request to our customer service Copyright (c) 1996 - 2014, Daniel Stenberg, <daniel@haxx.se>.
  • Page 54 Contents Setup Troubleshooting Status LED Appendix n e2fsprogs-libs-1.40.8/lib/uuid n expat-2.0.1 Redistribution and use in source and binary forms, with or without Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd modification, are permitted provided that the following conditions are and Clark Cooper met: Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.
  • Page 55 Contents Setup Troubleshooting Status LED Appendix n getopt n jQuery http://cvsweb.netbsd.org/bsdweb.cgi/src/lib/libc/stdlib/ Copyright 2014 jQuery Foundation and other contributors Copyright (c) 1987, 1993, 1994 The Regents of the University of http://jquery.com/ California. All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a Redistribution and use in source and binary forms, with or without copy of this software and associated documentation files (the modification, are permitted provided that the following conditions are...
  • Page 56 Contents Setup Troubleshooting Status LED Appendix n libpcap-1.4.0 n libtar-1.2.11 License: BSD Copyright (c) 1998-2003 University of Illinois Board of Trustees Copyright (c) 1998-2003 Mark D. Roth Redistribution and use in source and binary forms, with or without All rights reserved. modification, are permitted provided that the following conditions are met: Developed by: Campus Information Technologies and Educational...
  • Page 57 Contents Setup Troubleshooting Status LED Appendix n mDNS 320.10.80 n mongoose The majority of the source code in the mDNSResponder project is licensed https://github.com/cesanta/mongoose/ under the terms of the Apache License, Version 2.0, available from: Copyright (c) 2004-2013 Sergey Lyubka <http://www.apache.org/licenses/LICENSE-2.0>...
  • Page 58 Contents Setup Troubleshooting Status LED Appendix n openssl-1.0.0d THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES Redistribution and use in source and binary forms, with or without OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR modification, are permitted provided that the following conditions are...
  • Page 59 Contents Setup Troubleshooting Status LED Appendix n portmap-6.0 n pstdint.h-0.1.12 Copyright (c) 1990 The Regents of the University of California. BSD License: All rights reserved. Copyright (c) 2005-2011 Paul Hsieh Redistribution and use in source and binary forms, with or without All rights reserved.
  • Page 60 Contents Setup Troubleshooting Status LED Appendix n rl78flash 2000.3.1 n sqlite 2003.5.7 License SQLite Copyright ======= SQLite is in the The MIT License (MIT) Public Domain Copyright (c) 2012 Maxim Salov All of the code and documentation in SQLite has been dedicated to the public domain by the authors.
  • Page 61 Contents Setup Troubleshooting Status LED Appendix n strlcpy.c , v1.11 n tinyxml 2002.4.3 Copyright (c) 1998 Todd C. Miller <Todd.Miller@courtesan.com> www.sourceforge.net/projects/tinyxml Original file by Yves Berquin. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the This software is provided 'as-is', without any express or implied above copyright notice and this permission notice appear in all warranty.
  • Page 62 Contents Setup Troubleshooting Status LED Appendix n Tremor n zlib http://wiki.xiph.org/index.php/Tremor http://www.zlib.net/ Copyright (c) 2002, Xiph.org Foundation zlib.h -- interface of the ‘zlib’ general purpose compression library version 1.2.3, July 18th, 2005 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are Copyright (C) 1995-2004 Jean-loup Gailly and Mark Adler met:...
  • Page 63 D&M Holdings Inc. www.denon.com 3520 10321 20AD...

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