Denon HEOS 7 Owner's Manual
Hide thumbs Also See for HEOS 7:

Advertisement

Contents
Setup
Use
Troubleshooting
Appendix
Status LED
Wireless Speaker
Owner's Manual
HEOS 7
HEOS 5
HEOS 3

Advertisement

Table of Contents
loading

Summary of Contents for Denon HEOS 7

  • Page 1 Contents Setup Troubleshooting Appendix Status LED Wireless Speaker Owner’s Manual HEOS 7 HEOS 5 HEOS 3...
  • Page 2: Table Of Contents

    BEFORE YOU BEGIN ······································································ 5 Changing Music Service Settings ···················································· 19 System Requirements ·········································································· 5 Using Headphones (HEOS 7 only) ····················································· 20 Network Requirements ······································································ 5 Listening To The Same Music In Multiple Rooms ······························· 21 Controller Requirements ···································································· 6 Grouping Rooms ·············································································...
  • Page 3 ··············································································· 48 ADVANCED FEATURES Trademarks ······················································································· 48 ······························································· 32 HEOS 7 5 3 License in Owner’s Manual ············································ 49 Submitting Diagnostics ······································································ 32 License Information for the Software Used in the Unit ······················ 49 Collecting Anonymous Usage Data ··················································· 32 Sharing Music from your Mobile Device ·············································...
  • Page 4: Introduction

    • Industry leading microsecond audio synchronization between speakers • Legendary Denon audio quality If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with your HEOS speaker).
  • Page 5: Before You Begin

    Wireless Router – In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your home.
  • Page 6: Controller Requirements

    Contents Setup Troubleshooting Appendix Status LED 2 Controller Requirements You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: iOS Minimum Requirements Android Minimum Requirements •...
  • Page 7: Heos

    (North America model only) (North America model only) Ethernet cable Power supply and Power cord Power supply (for HEOS 7/5) (for HEOS 3) (North America model only) (European model only) NOTE Please use the power supply and power cord included in the box for your speaker.
  • Page 8: Front Panel

    Contents Setup Troubleshooting Appendix Status LED 2 Front panel HEOS 7 HEOS 5 HEOS 3 Speakers Status LED Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (vpage 39).
  • Page 9: Controls

    Mute button (:) Mutes or unmutes the speaker’s volume. Headphone output (HEOS 7 only) The music will stop playing through the built in speakers when you insert the headphones and turn back on when you remove the headphones. See vpage 20.
  • Page 10: Back Panel

    Contents Setup Troubleshooting Appendix Status LED 2 Back panel HEOS 7 HEOS 5 HEOS 3 DC18V RESET 2.0A AUX IN 5V/1A NETWORK CONNECT e t u Power Input (DC) Connect in Status LED Used to connect the external power supply (vpage 12).
  • Page 11: Placing Your Speaker

    The HEOS 3 speaker can optionally be mounted on a wall or ceiling using standard ¼ inches (6.35 mm) threaded speaker or camera mounts which support up to 10 lbs (4.5 kg). Please visit your local Denon dealer or electronics retailer for more information about possible wall and ceiling mounting options.
  • Page 12: Powering Your Speaker

    The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your HEOS system right in the palm of your hand, from anywhere in your home. Download the HEOS app for iOS or Android by searching App Store or Google Play™ store for “HEOS by Denon”.
  • Page 13: Setting Up Your First Heos Speaker

    Contents Setup Troubleshooting Appendix Status LED SETTING UP YOUR FIRST HEOS SPEAKER Once you have placed your speaker in your listening room and have downloaded the HEOS app, you are ready to configure your speaker for music playback. This involves following a few simple steps to get the speaker connected to your existing home network: WARNING DO NOT connect the Ethernet cable if you are connecting your speaker to a wireless network.
  • Page 14: Adding More Heos Speakers

    Contents Setup Troubleshooting Appendix Status LED ADDING MORE HEOS SPEAKERS The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple speakers so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 speakers to your HEOS system. Adding Wired Speakers Just connect the speaker to your home network using an Ethernet cable and the speaker will appear on your HEOS app as a new room in the Rooms screen.
  • Page 15: Using Your Heos Speaker

    Contents Setup Troubleshooting Appendix Status LED USING YOUR HEOS SPEAKER Once you have your speaker connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something different on every speaker or the same music perfectly synchronized on all speakers. It’s up to you! Selecting a Room/Speaker Rooms Drag one room into another to group them...
  • Page 16: Listening To Radio

    Contents Setup Troubleshooting Appendix Status LED Listening to Radio Playing music stored on your mobile device The HEOS system includes access to more than 70,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select Tap the “Music”...
  • Page 17: Playing Music From The Aux Input

    Contents Setup Troubleshooting Appendix Status LED Playing music from the AUX input Connect an audio device with a 3.5 mm stereo audio Audio signal output to the AUX input on your speaker using the included 3.5 mm stereo audio cable. Select “AUX Input”...
  • Page 18: Heos Account

    Contents Setup Troubleshooting Appendix Status LED 2 Changing Your HEOS account HEOS account Tap the Music tab. 2 What is a HEOS account? A HEOS account is master account or “keychain” for managing all of your Select the Settings icon in the upper left corner of HEOS music services with one single username and password.
  • Page 19: Playing From Streaming Music Services

    Contents Setup Troubleshooting Appendix Status LED 2 Changing Music Service Settings Playing from Streaming Music Services Tap the “Music” tab. A Music Service is an online music company that provides access to vast music collections via free and/or paid subscriptions. Depending upon your geographical location, there are several options to choose from.
  • Page 20: Using Headphones (Heos 7 Only)

    Using Headphones (HEOS 7 only) You can listen to music through headphones by connecting your favorite headphones to the 3.5 mm headphone jack on the side of the HEOS 7 speaker. The music will stop playing through the built in speakers when you insert your headphones into the jack, and turn back on when you remove the headphones.
  • Page 21: Listening To The Same Music In Multiple Rooms

    Contents Setup Troubleshooting Appendix Status LED Listening To The Same Music In Multiple Rooms Rooms Rooms Drag one room into another to group them Drag one room into another to group them Dining Dining Song Name 1 Song Name 1 The HEOS system is a true multiroom audio system that automatically synchronizes audio playback between multiple speakers so that the audio Living...
  • Page 22: Ungrouping Rooms

    Contents Setup Troubleshooting Appendix Status LED 2 Ungrouping Rooms Rooms Rooms Drag one room into another to group them Tap the “Rooms” tab. Drag one room into another to group them Dining Dining Song Name 1 Song Name 1 Press and hold your finger on room that you want to Living Living remove from the group.
  • Page 23: Grouping All Rooms (Party Mode)

    Contents Setup Troubleshooting Appendix Status LED 2 Grouping All Rooms (Party Mode) Rooms Rooms You can easily group the eight rooms together into Party Mode by using Drag one room into another to group them Drag one room into another to group them a “pinch”...
  • Page 24: Ungrouping All Rooms

    Contents Setup Troubleshooting Appendix Status LED 2 Ungrouping All Rooms Rooms Rooms You can easily ungroup all of your rooms and exit Party Mode by using a Drag one room into another to group them Drag one room into another to group them “spread”...
  • Page 25: Using The Now Playing Queue

    Contents Setup Troubleshooting Appendix Status LED 2 Add to End of Queue Using the Now Playing Queue Adds the item to the end of the queue. HEOS uses a Now Playing “Queue” to line up music that you want to listen to.
  • Page 26: Rearranging The Now Playing Queue

    Contents Setup Troubleshooting Appendix Status LED Rearranging the Now Playing Queue Deleting Songs from the Play Queue Once you have songs lined up in your queue, you might want to rearrange You can remove songs one at a time from the Now Playing queue: the order or remove some songs: Tap the “Now Playing”...
  • Page 27: Deleting All Songs From The Play Queue

    Contents Setup Troubleshooting Appendix Status LED Deleting All Songs from the Play Queue Saving Playlists You can remove all of the songs from the Now Playing queue: You can save the Now Playing queue as a HEOS Playlist that you can recall later.
  • Page 28: Making Speaker Adjustments

    Contents Setup Troubleshooting Appendix Status LED MAKING SPEAKER ADJUSTMENTS You can adjust specific settings for each of your HEOS Speakers in your Changing the Wireless Network system: Connection Select the Settings icon located in the upper left corner of the main Music menu to display the Settings Select “Network”.
  • Page 29: Network Settings

    Contents Setup Troubleshooting Appendix Status LED Changing the Speaker’s Equalizer Advanced Speaker Settings Select “EQ”. Caution Adjusting these settings may disconnect your speaker from your network and possibly render your speaker unusable. Do not use these features unless you are comfortable Adjust the Treble or Bass up or down.
  • Page 30: Firmware Upgrade

    Contents Setup Troubleshooting Appendix Status LED 2 Firmware Upgrade 2 About Viewing Technical Details About the Speaker. Select “Advanced”. Select “Advanced”. Select “Firmware Upgrade”. Select “About”. Enable or disable automatic firmware upgrades. Scroll down to see information about the speaker’s a.
  • Page 31: Updating Your System

    Contents Setup Troubleshooting Appendix Status LED UPDATING YOUR SYSTEM HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. When such updates become available, you will be notified when you open the HEOS app. Follow the instructions on the screen to update the speaker and/or your controller App.
  • Page 32: Advanced Features

    If you are having trouble with your network or HEOS system, you may be menu. asked by Denon technical support personnel to select this option. This feature will automatically send Denon technical support diagnostic information about Select “Advanced Setting” to display a list the available your HEOS system including speakers, bridges, and controllers.
  • Page 33: Sharing Music From Your Mobile Device

    Contents Setup Troubleshooting Appendix Status LED Sharing Music from your Mobile Device Power Modes The HEOS App has a feature called “Music Sharing” which can share the 2 Network Standby local music stored on your mobile device to other HEOS app users on your To save power, the speaker will automatically enter “Network Standby”...
  • Page 34: Basic Troubleshooting

    • Alternatively, you can connect your speaker to your network router using the included Ethernet cable. Once connected via Ethernet, the HEOS by Denon App should recognize the speaker and you can manually move it to your wireless network using Settings/My Devices/ Device_Name/Advanced/Network Settings.
  • Page 35: Music Cuts Out Or Delays Sometimes

    Contents Setup Troubleshooting Appendix Status LED Music cuts out or delays sometimes Solution Refer to Page • Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may be using most of your bandwidth (specially if they are streaming video).
  • Page 36: Connecting To A Wps Network

    Contents Setup Troubleshooting Appendix Status LED Connecting to a WPS Network Solution Refer to Page If your wireless router support WPS (Wi-Fi Protected Setup™) your HEOS Wireless Speaker can optionally connect to your network using the “Push Button” method by following these steps: 1.
  • Page 37: Contact Denon

    Telephone: Toll Free (855) 499 2820 (M-F 10:00AM to 10:00PM EST / Sat 12:00PM to 8:00PM EST) For the other region: If you need additional help in solving problems, please contact Denon customer services in your area or visit HEOSbyDenon.com...
  • Page 38: Specifications

    Contents Setup Troubleshooting Appendix Status LED SPECIFICATIONS Supported File Types and Codecs Frequency Sample Rate File Extension Codec Bit Rates 32 kHz 44.1 kHz 16 bit 48 kHz 32 kHz MPEG-1 Audio Layer 3 44.1 kHz 16 bit 32 – 320 kbps CBR/VBR 48 kHz 32 kHz...
  • Page 39: Status Led Table

    Contents Setup Troubleshooting Appendix Status LED Status LED Table GExampleH HEOS 5 Speaker Operation Description Front LED Action Rear LED Action No AC power or Deep Standby (off) (off) Plug in Booting (off) (blink) Ready-Configured and connected to your network (off) (solid) Not Connected to your network...
  • Page 40 Contents Setup Troubleshooting Appendix Status LED Speaker Operation Description Front LED Action Rear LED Action Setup Not connected (solid) (solid) Connect button was pressed (solid) (blink) Cable connection is OK (solid) (solid) Connecting to your network (off) (blink)
  • Page 41 Contents Setup Troubleshooting Appendix Status LED Speaker Operation Description Front LED Action Rear LED Action Configured and connected to your network (off) (solid) Error (solid) (solid) Update Updating (off) (blink) Rebooting (off) (blink) Ready-Configured and connected to your network (off) (solid)
  • Page 42 Contents Setup Troubleshooting Appendix Status LED Speaker Operation Description Front LED Action Rear LED Action Reset Soft reset - Clear user settings (solid) (fast blink) Hard reset - Factory restore (solid) (blink) Rebooting (off) (blink) Ready-Not Configured (solid) (solid)
  • Page 43 Contents Setup Troubleshooting Appendix Status LED Speaker Operation Description Front LED Action Rear LED Action Errors Firmware Error (off) (slow blink (NOT fade)) Hardware Error (off) (fast blink) Network Error (solid) (solid) Volume Change (off) (quick blink) Mute (off) (slow blink)
  • Page 44 Contents Setup Troubleshooting Appendix Status LED Speaker Operation Description Front LED Action Rear LED Action a WPS session is active (solid) (fast blink) WPS connected (solid) (for 3 sec. solid) WPS time-out (solid) (for 3 sec. solid) Power Management Network Standby (off) (dimmed solid) Deep Standby...
  • Page 45: Speaker Specifications

    Contents Setup Troubleshooting Appendix Status LED Speaker Specifications 2 HEOS 7 Wireless LAN Network type (wireless LAN standards): Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.412 GHz – 2.472 GHz, 5 GHz General Operating temperature: 41 °F – 95 °F (5 °C – 35 °C) Power supply: AC 100 –...
  • Page 46 Contents Setup Troubleshooting Appendix Status LED 2 HEOS 5 Wireless LAN Network type (wireless LAN standards): Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.412 GHz – 2.472 GHz, 5 GHz General Operating temperature: 41 °F – 95 °F (5 °C – 35 °C) Power supply: AC 100 –...
  • Page 47 Contents Setup Troubleshooting Appendix Status LED 2 HEOS 3 Wireless LAN Network type (wireless LAN standards): Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.412 GHz – 2.472 GHz, 5 GHz General Operating temperature: 41 °F – 95 °F (5 °C – 35 °C) Power supply: AC 100 –...
  • Page 48: Information

    Contents Setup Troubleshooting Appendix Status LED INFORMATION Trademarks Google Play is a trademark of Google Inc. Wi-Fi Protected setup™ logo is trademark of Wi-Fi Alliance. Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service Adobe, the Adobe logo and Reader are either registered trademarks or mark of Apple Inc.
  • Page 49: Heos 7 5 3 License In Owner's Manual

    GPL/LGPL software that is used in the product. Denon provides the source code based on the GPL and LPGL licenses at the actual COPYRIGHT AND PERMISSION NOTICE cost upon your request to our customer service center. However, note that we Copyright (c) 1996 - 2014, Daniel Stenberg, <daniel@haxx.se>.
  • Page 50 Contents Setup Troubleshooting Appendix Status LED n e2fsprogs-libs-1.40.8/lib/uuid n expat-2.0.1 Redistribution and use in source and binary forms, with or without modification, are Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd permitted provided that the following conditions are met: and Clark Cooper 1.
  • Page 51 Contents Setup Troubleshooting Appendix Status LED n jQuery n libpcap-1.4.0 Copyright 2014 jQuery Foundation and other contributors License: BSD http://jquery.com/ Redistribution and use in source and binary forms, with or without modification, are Permission is hereby granted, free of charge, to any person obtaining a copy of permitted provided that the following conditions are met: this software and associated documentation files (the “Software”), to deal in the 1.
  • Page 52 Contents Setup Troubleshooting Appendix Status LED n libtar-1.2.11 n mDNS 320.10.80 Copyright (c) 1998-2003 University of Illinois Board of Trustees The majority of the source code in the mDNSResponder project is licensed under Copyright (c) 1998-2003 Mark D. Roth the terms of the Apache License, Version 2.0, available from: All rights reserved.
  • Page 53 Contents Setup Troubleshooting Appendix Status LED n openssl-1.0.0d THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR Redistribution and use in source and binary forms, with or without modification, are PURPOSE ARE DISCLAIMED.
  • Page 54 Contents Setup Troubleshooting Appendix Status LED n portmap-6.0 n pstdint.h-0.1.12 Copyright (c) 1990 The Regents of the University of California. z BSD License: z All rights reserved. z Copyright (c) 2005-2011 Paul Hsieh z Redistribution and use in source and binary forms, with or without modification, z All rights reserved.
  • Page 55 Contents Setup Troubleshooting Appendix Status LED n rl78flash 2000.3.1 n sqlite 2003.5.7 License SQLite Copyright ======= SQLite is in the The MIT License (MIT) Public Domain Copyright (c) 2012 Maxim Salov All of the code and documentation in SQLite has been dedicated to the public Permission is hereby granted, free of charge, to any person obtaining a copy of domain by the authors.
  • Page 56 Contents Setup Troubleshooting Appendix Status LED n strlcpy.c , v1.11 n tinyxml 2002.4.3 z Copyright (c) 1998 Todd C. Miller <Todd.Miller@courtesan.com> www.sourceforge.net/projects/tinyxml Original file by Yves Berquin. z Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and This software is provided 'as-is', without any express or implied warranty.
  • Page 57 Contents Setup Troubleshooting Appendix Status LED n zlib http://www.zlib.net/ zlib.h -- interface of the ‘zlib’ general purpose compression library version 1.2.3, July 18th, 2005 Copyright (C) 1995-2004 Jean-loup Gailly and Mark Adler This software is provided ‘as-is’, without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software.
  • Page 58 D&M Holdings Inc. 3520 10321 00AD...

This manual is also suitable for:

Heos 5Heos 3

Table of Contents