Denon HEOS 7 Owner's Manual

Denon HEOS 7 Owner's Manual

Wireless speaker
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Contents
Setup
Use
Troubleshooting
Status LED
Appendix
Wireless Speaker
Owner's Manual
HEOS 7
HEOS 5
HEOS 3
1

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Table of Contents
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Summary of Contents for Denon HEOS 7

  • Page 1 Contents Setup Troubleshooting Status LED Appendix Wireless Speaker Owner’s Manual HEOS 7 HEOS 5 HEOS 3...
  • Page 2: Table Of Contents

    Managing Inputs Adding Wireless HEOS devices Changing the Name of the Inputs Hiding an Input Managing your Phone Using Headphones (HEOS 7 only) Listening To The Same Music In Multiple Rooms Grouping Rooms Ungrouping Rooms Grouping All Rooms (Party Mode)
  • Page 3 Contents Setup Troubleshooting Status LED Appendix Swapping Left and Right Channels in a Stereo Pair MAKING SPEAKER ADJUSTMENTS Removing a Stereo Pair Changing the Name of a Speaker Using the Now Playing Queue Changing the Wireless Network Connection Play Now Changing the Speaker’s Equalizer Play Now &...
  • Page 4 Resetting Your Controller App I hear a delay when using the AUX Input with my TV POWER MANAGEMENT Connecting to a WPS Network Power Modes Resetting Your Speaker Network Standby Restoring the Speaker to Factory Defaults Deep Standby Contact Denon...
  • Page 5: Heos

    Contents Setup Troubleshooting Status LED Appendix Status LED Table Supported File Types and Codecs SPECIFICATIONS Speaker Specifications HEOS 7 HEOS 5 HEOS 3 INFORMATION Trademarks License License Information for the Software Used in the Unit...
  • Page 6: Introduction

    Industry leading microsecond audio synchronization between HEOS device Legendary Denon audio quality If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with your HEOS device).
  • Page 7: Before You Begin

    Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your home.
  • Page 8: Controller Requirements

    Contents Setup Troubleshooting Status LED Appendix o Controller Requirements You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: iOS Minimum Requirements Android Minimum Requirements iOS version 7.0 or later Android OS version 2.3 or later All resolutions...
  • Page 9: Troubleshooting

    (North America model only) (North America model only) Power supply and Power cord Power supply Ethernet cable (for HEOS 7/5) (for HEOS 3) (North America model only) (European model only) NOTE Please use the power supply and power cord included in the box for your device.
  • Page 10: Front Panel

    Contents Setup Troubleshooting Status LED Appendix o Front panel HEOS 7 HEOS 5 HEOS 3 A Speakers B Status LED Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (v p. 49).
  • Page 11: Controls

    B Mute button (:) Mutes or unmutes the HEOS device’s volume. C Headphone output (HEOS 7 only) The music will stop playing through the built in speakers when you insert the headphones and turn back on when you remove the headphones.
  • Page 12: Back Panel

    Contents Setup Troubleshooting Status LED Appendix o Back panel HEOS 7 HEOS 5 HEOS 3 DC18V RESET 2.0A AUX IN 5V/1A NETWORK CONNECT e t u A Power Input (DC IN) F Connect Button (CONNECT) Used to connect the external power supply (v p. 14).
  • Page 13: Placing Your Heos Device

    The HEOS 3 speaker can optionally be mounted on a wall or ceiling using standard 1/4 inches (6.35 mm) threaded speaker or camera mounts which support up to 10 lbs (4.5 kg). Please visit your local Denon dealer or electronics retailer for more information about possible wall and ceiling mounting options.
  • Page 14: Powering Your Speaker

    HEOS system right in the palm of your hand, from anywhere in your home. Download the HEOS app for iOS or Android by searching App Store or Google Play™ store for “HEOS by Denon”. For the purpose of improvement, the specifications and design are subject to change without notice.
  • Page 15: Setting Up Your First Heos Speaker

    Contents Setup Setup Troubleshooting Status LED Appendix SETTING UP YOUR FIRST HEOS SPEAKER Once you have placed your speaker in your listening room and have downloaded the HEOS app, you are ready to configure your speaker for music playback. This involves following a few simple steps to get the speaker connected to your existing home network: Caution DO NOT connect the Ethernet cable if you are connecting your speaker to a wireless network.
  • Page 16: Adding More Heos Devices

    Contents Setup Troubleshooting Status LED Appendix ADDING MORE HEOS DEVICES The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 HEOS devices to your HEOS system.
  • Page 17: Using Your Heos Device

    Contents Setup Troubleshooting Status LED Appendix USING YOUR HEOS DEVICE Once you have your HEOS device connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something different on every HEOS devices or the same music perfectly synchronized on all HEOS devices. It’s up to you! Selecting a Room/Speaker Rooms Drag one room into another to group them...
  • Page 18: Listening To Radio

    Contents Setup Troubleshooting Status LED Appendix Listening to Radio Playing music stored on your mobile device The HEOS system includes access to more than 100,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select the TuneIn logo from the main Music menu and browse among Tap the “Music”...
  • Page 19: Playing Music From Your Networked Pc Or Nas

    Contents Setup Troubleshooting Status LED Appendix Playing music from your networked PC Audio signal or NAS (Network Attached PC Storage) Select “Music Servers” from the Music tab. Select the name of your networked PC or NAS (network attached storage) server. Browse the music on your PC/NAS and select something to play.
  • Page 20: Playing Music From The Aux Input

    Contents Setup Troubleshooting Status LED Appendix Playing music from the AUX input Connect an audio device with a 3.5 mm stereo audio Audio signal output to the AUX input on your speaker using the included 3.5 mm stereo audio cable. When a stereo audio cable is connected to AUX IN, the source automatically switches to Inputs.
  • Page 21: Playing Music From A Usb Device

    Contents Setup Troubleshooting Status LED Appendix Playing music from a USB device Audio signal Insert a FAT32 formatted USB device into the USB port on the back of the HEOS system. Select “USB Music” from the “Music” tab. Select the name of your HEOS system. Browse the music on your USB device and select something to play.
  • Page 22: Heos Account

    Contents Setup Troubleshooting Status LED Appendix o Changing Your HEOS account HEOS account Tap the Music tab. o What is a HEOS account? Select the Settings a icon in the upper left corner of A HEOS account is master account or “keychain” for managing all of your HEOS music services with one single username and password.
  • Page 23: Playing From Streaming Music Services

    Contents Setup Troubleshooting Status LED Appendix o Changing Music Service Settings Playing from Streaming Music Services Tap the “Music” tab. A Music Service is an online music company that provides access to vast music collections via free and/or paid subscriptions. Depending upon your geographical location, there are several options to choose from.
  • Page 24: Managing Inputs

    Contents Setup Troubleshooting Status LED Appendix o Changing the Name of the Inputs Managing Inputs Select the name of the input you want to edit. If you connected external audio source components (like CD players, portable music players, Cable Boxes, etc...) to any of your HEOS Select "Name".
  • Page 25: Managing Your Phone

    You can listen to music through headphones by connecting your favorite “Music Sources” menu. headphones to the 3.5 mm headphone jack on the side of the HEOS 7 speaker. The music will stop playing through the built in speakers when...
  • Page 26: Listening To The Same Music In Multiple Rooms

    Contents Setup Troubleshooting Status LED Appendix Listening To The Same Music In Rooms Rooms Multiple Rooms Drag one room into another to group them Drag one room into another to group them Dining Dining The HEOS system is a true multiroom audio system that automatically Song Name 1 Song Name 1 synchronizes audio playback between multiple HEOS devices so that the...
  • Page 27: Ungrouping Rooms

    Contents Setup Troubleshooting Status LED Appendix o Ungrouping Rooms Rooms Rooms Tap the “Rooms” tab. Drag one room into another to group them Drag one room into another to group them Dining Dining Song Name 1 Song Name 1 Press and hold your finger on room that you want to remove from the group.
  • Page 28: Grouping All Rooms (Party Mode)

    Contents Setup Troubleshooting Status LED Appendix o Grouping All Rooms (Party Mode) Rooms Rooms You can easily group the eight rooms together into Party Mode by Drag one room into another to group them Drag one room into another to group them using a “pinch”...
  • Page 29: Ungrouping All Rooms

    Contents Setup Troubleshooting Status LED Appendix o Ungrouping All Rooms Rooms Rooms You can easily ungroup all of your rooms and exit Party Mode by using Drag one room into another to group them Drag one room into another to group them a “spread”...
  • Page 30: Stereo Pairing

    Rooms Edit Rooms Drag one room into another to group them A matching pair of HEOS 3, HEOS 5 or HEOS 7 speakers that have been Dining L Dining L + Dining R grouped together (see above) can be saved as a persistent stereo pair...
  • Page 31 Contents Setup Troubleshooting Status LED Appendix Tap on the Stereo Pair switch to pair the two speakers. Edit Group Rooms Drag one room into another to group them Tap the Back arrow to return to the list of Rooms. Name Dining L + Dining R Dining L + Dining R Song Name 1...
  • Page 32: Changing The Name Of A Stereo Pair

    Contents Setup Troubleshooting Status LED Appendix o Changing the Name of a Stereo Pair o Adjusting the Balance Tap the “Rooms” tab. Tap the “Rooms” tab. Tap the Pencil e icon to enter Edit mode. Tap the Pencil e icon to enter Edit mode. Tap a Stereo Pair (a room which contains two matching Tap a Stereo Pair (a room which contains two matching HEOS speakers) to edit the group.
  • Page 33: Swapping Left And Right Channels In A Stereo Pair

    Contents Setup Troubleshooting Status LED Appendix o Swapping Left and Right Channels in a Stereo o Removing a Stereo Pair Pair Tap the “Rooms” tab. Tap the “Rooms” tab. Tap the Pencil e icon to enter Edit mode. Tap the Pencil e icon to enter Edit mode. Tap a Stereo Pair (a room which contains two matching Tap a Stereo Pair (a room which contains two matching HEOS speakers) to edit the group.
  • Page 34: Using The Now Playing Queue

    Contents Setup Troubleshooting Status LED Appendix Using the Now Playing Queue HEOS uses a Now Playing “Queue” to line up music that you want to listen to. Music can be selected from any of your local or online music sources (as long as they are not preprogrammed “radio”...
  • Page 35: Rearranging The Now Playing Queue

    Contents Setup Troubleshooting Status LED Appendix Rearranging the Now Playing Queue Deleting Songs from the Play Queue Once you have songs lined up in your queue, you might want to rearrange You can remove songs one at a time from the Now Playing queue: the order or remove some songs: Tap the “Now Playing”...
  • Page 36: Deleting All Songs From The Play Queue

    Contents Setup Troubleshooting Status LED Appendix Deleting All Songs from the Play Queue Saving Playlists You can remove all of the songs from the Now Playing queue: You can save the Now Playing queue as a HEOS Playlist that you can recall later.
  • Page 37: Making Speaker Adjustments

    Contents Setup Troubleshooting Status LED Appendix MAKING SPEAKER ADJUSTMENTS You can adjust specific settings for each of your HEOS Speakers in your Changing the Wireless Network system: Connection Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings Select “Network”.
  • Page 38: Changing The Speaker's Equalizer

    Contents Setup Troubleshooting Status LED Appendix Changing the Speaker’s Equalizer Adjusting the Audio Quality Selects the transcoding option for rebroadcasting audio from one HEOS Select “EQ”. device to another HEOS device (or group of devices) across the network. When set to “Normal”, high bit rate audio sources originating from the first Adjust the Treble or Bass up or down.
  • Page 39: Network Settings

    Contents Setup Troubleshooting Status LED Appendix o About Wireless Power Saving Advanced Speaker Settings The Wireless Power Savings feature saves power by turning off power to the wireless radio inside the HEOS device when the device is connected Caution to an Ethernet network. If you disconnect the Ethernet cable from the Adjusting these settings may disconnect your speaker from your network HEOS device, Wireless Power Saving will automatically turn off and the and possibly render your speaker unusable.
  • Page 40: Firmware Upgrade

    Contents Setup Troubleshooting Status LED Appendix o Firmware Upgrade o About Viewing technical details about the HEOS device. Select “Advanced”. Select “Advanced”. Select “FIRMWARE UPGRADE” tab. Select “ABOUT” tab. Manually check for a firmware upgrade. Scroll down to see information about the speaker’s a.
  • Page 41: Updating Your System

    Contents Setup Troubleshooting Status LED Appendix UPDATING YOUR SYSTEM HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. When such updates become available, you will be notified when you open the HEOS app. Follow the instructions on the screen to update the HEOS device and/or your controller App.
  • Page 42: Advanced Features

    Resetting Your Controller App If you are having trouble with your network or HEOS system, you may be asked by Denon technical support personnel to select this option. This feature will automatically send Denon technical support diagnostic This feature will reset the control app to its original state when you first information about your HEOS system.
  • Page 43: Power Management

    Contents Setup Troubleshooting Status LED Appendix POWER MANAGEMENT Power Modes o Deep Standby o Network Standby The device also has the ability to automatically enter “Deep Standby” To save power, the device will automatically enter “Network Standby” whenever the wired or wireless network connection is removed for whenever there is no network access or playback for 20 minutes and more than 60 minutes in Network Standby.
  • Page 44: Basic Troubleshooting

    Alternatively, you can connect your speaker to your network router using the included Ethernet cable. Once connected via Ethernet, the HEOS by Denon App should recognize the speaker and you can manually move it to your wireless network using Settings/My Devices/Device_Name/Advanced/Network Settings.
  • Page 45: Music Cuts Out Or Delays Sometimes

    Contents Setup Troubleshooting Status LED Appendix Music cuts out or delays sometimes Solution Refer to Page Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may be using most of your bandwidth (especially if they are streaming video). Make sure your speakers are within range of your wireless network.
  • Page 46: Connecting To A Wps Network

    Contents Setup Troubleshooting Status LED Appendix Connecting to a WPS Network Solution Refer to Page If your wireless router support WPS (Wi-Fi Protected Setup™) your HEOS Wireless Speaker can optionally connect to your network using the “Push Button” method by following these steps: 1.
  • Page 47: Restoring The Speaker To Factory Defaults

    Contents Setup Troubleshooting Status LED Appendix Restoring the Speaker to Factory Defaults Solution Refer to Page Restoring the HEOS device to its factory defaults will clear all of the settings and restore the original software which was installed – at the factory. Caution All settings will be erased and the software will likely be downgraded! To restore your HEOS device to the factory defaults, unplug the power cable from the back of the HEOS device.
  • Page 48: Contact Denon

    Telephone: Toll Free (855) 499 2820 (M-F 10:00AM to 10:00PM EST / Sat 12:00PM to 8:00PM EST) For the other region: If you need additional help in solving problems, please contact Denon customer service in your area or visit HEOSbyDenon.com...
  • Page 49: Status Led Table

    Contents Setup Troubleshooting Status LED Status LED Appendix Status LED Table [Example] HEOS 5 Device Operation Description Front LED Action Rear LED Action No AC power or Deep Standby (off) (off) Plug in Booting (blink) (off) Ready-Configured and connected to your network (solid) (off) Not Connected to your network...
  • Page 50 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Not connected (solid) (solid) Connect button was pressed (blink) (blink) Setup Cable connection is OK (solid) (solid) Connecting to your network (blink) (off)
  • Page 51 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Configured and connected to your network (solid) (off) Error (solid) (solid) Updating (blink) (blink) Update Rebooting (blink) (off) Ready-Configured and connected to your network (solid) (off)
  • Page 52 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Soft reset - Clear user settings (fast blink) (solid) Hard reset - Factory restore (blink) (solid) Reset Rebooting (blink) (off) Ready-Not Configured (solid) (solid)
  • Page 53 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Firmware Error (slow blink (NOT fade)) (off) Errors Hardware Error (fast blink) (off) Network Error (solid) (solid) Volume Change (quick blink) (off) Mute (slow blink) (off)
  • Page 54 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action a WPS session is active (fast blink) (fast blink) WPS connected (for 3 sec. solid) (solid) WPS time-out (for 3 sec. solid) (solid) Network Standby (dimmed solid) (off) Power Management...
  • Page 55 Contents Setup Troubleshooting Status LED Appendix Appendix Supported File Types and Codecs Frequency Sample Rate File Extension Codec Bit Rates 32 kHz 44.1 kHz 16 bit 48 kHz 32 kHz MPEG-1 Audio Layer 3 44.1 kHz 16 bit 32 - 320 kbps CBR/VBR 48 kHz 32 kHz...
  • Page 56: Specifications

    Contents Setup Troubleshooting Status LED Appendix SPECIFICATIONS Speaker Specifications o HEOS 7 Wireless LAN Network type: Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.4 GHz, 5 GHz General Operating temperature: 41 °F - 95 °F (5 °C - 35 °C) Power supply: AC 100 –...
  • Page 57 Contents Setup Troubleshooting Status LED Appendix o HEOS 5 Wireless LAN Network type: Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.4 GHz, 5 GHz General Operating temperature: 41 °F - 95 °F (5 °C - 35 °C) Power supply: AC 100 – 240 V, 50/60 Hz Power consumption: 23 W Power consumption in network standby mode:...
  • Page 58 Contents Setup Troubleshooting Status LED Appendix o HEOS 3 Wireless LAN Network type: Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.4 GHz, 5 GHz General Operating temperature: 41 °F - 95 °F (5 °C - 35 °C) Power supply: AC 100 – 240 V, 50/60 Hz Power consumption: 22 W Power consumption in network standby mode:...
  • Page 59 Contents Setup Troubleshooting Status LED Appendix INFORMATION Trademarks Google Play is a trademark of Google Inc. Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
  • Page 60 GPL/LGPL software that is used in the product. COPYRIGHT AND PERMISSION NOTICE Denon provides the source code based on the GPL and LPGL licenses at the actual cost upon your request to our customer service Copyright (c) 1996 - 2014, Daniel Stenberg, <daniel@haxx.se>.
  • Page 61 Contents Setup Troubleshooting Status LED Appendix n e2fsprogs-libs-1.40.8/lib/uuid n expat-2.0.1 Redistribution and use in source and binary forms, with or without Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd modification, are permitted provided that the following conditions are and Clark Cooper met: Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.
  • Page 62 Contents Setup Troubleshooting Status LED Appendix n getopt n jQuery http://cvsweb.netbsd.org/bsdweb.cgi/src/lib/libc/stdlib/ Copyright 2014 jQuery Foundation and other contributors Copyright (c) 1987, 1993, 1994 The Regents of the University of http://jquery.com/ California. All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a Redistribution and use in source and binary forms, with or without copy of this software and associated documentation files (the modification, are permitted provided that the following conditions are...
  • Page 63 Contents Setup Troubleshooting Status LED Appendix n libpcap-1.4.0 n libtar-1.2.11 License: BSD Copyright (c) 1998-2003 University of Illinois Board of Trustees Copyright (c) 1998-2003 Mark D. Roth Redistribution and use in source and binary forms, with or without All rights reserved. modification, are permitted provided that the following conditions are met: Developed by: Campus Information Technologies and Educational...
  • Page 64 Contents Setup Troubleshooting Status LED Appendix n mDNS 320.10.80 n mongoose The majority of the source code in the mDNSResponder project is licensed https://github.com/cesanta/mongoose/ under the terms of the Apache License, Version 2.0, available from: Copyright (c) 2004-2013 Sergey Lyubka <http://www.apache.org/licenses/LICENSE-2.0>...
  • Page 65 Contents Setup Troubleshooting Status LED Appendix n openssl-1.0.0d THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES Redistribution and use in source and binary forms, with or without OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR modification, are permitted provided that the following conditions are...
  • Page 66 Contents Setup Troubleshooting Status LED Appendix n portmap-6.0 n pstdint.h-0.1.12 Copyright (c) 1990 The Regents of the University of California. BSD License: All rights reserved. Copyright (c) 2005-2011 Paul Hsieh Redistribution and use in source and binary forms, with or without All rights reserved.
  • Page 67 Contents Setup Troubleshooting Status LED Appendix n rl78flash 2000.3.1 n sqlite 2003.5.7 License SQLite Copyright ======= SQLite is in the The MIT License (MIT) Public Domain Copyright (c) 2012 Maxim Salov All of the code and documentation in SQLite has been dedicated to the public domain by the authors.
  • Page 68 Contents Setup Troubleshooting Status LED Appendix n strlcpy.c , v1.11 n tinyxml 2002.4.3 Copyright (c) 1998 Todd C. Miller <Todd.Miller@courtesan.com> www.sourceforge.net/projects/tinyxml Original file by Yves Berquin. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the This software is provided 'as-is', without any express or implied above copyright notice and this permission notice appear in all warranty.
  • Page 69 Contents Setup Troubleshooting Status LED Appendix n Tremor n zlib http://wiki.xiph.org/index.php/Tremor http://www.zlib.net/ Copyright (c) 2002, Xiph.org Foundation zlib.h -- interface of the ‘zlib’ general purpose compression library version 1.2.3, July 18th, 2005 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are Copyright (C) 1995-2004 Jean-loup Gailly and Mark Adler met:...
  • Page 71 3520 10321 20ADB HEOSbyDenon.com Copyright © 2015 D&M Holdings Inc. All Rights Reserved.

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