Front Panel Cold Reset Method 2; Clearing The Hard Drive - Motorola DCX3501-M Installation Manual

Installation

Front Panel Cold Reset Method 2

1. Remove the DCX from its packaging.
2. Apply AC power to the DCX.
3. Once 8888 appears on the front panel LED, press and hold the menu key on the
front panel until the front panel LEDs display boot.
4. The DCX will remain in this state indefinitely, waiting for user input.
5. Press the cursor up (arrow up) key on the front panel until the front panel LED
displays cold.
6. Press the select key on the front panel.
7. The front panel LED will flash '----' followed by 8888 and the DCX3501-M will reset.
8. Once the reset is finished, the front panel LED will display 'hunt' until it finds an RF
feed and/or a valid OOB channel.
9. Once an RF feed or valid OOB channel is found, the DCX will lock to it, and the hunt
display will disappear.

Clearing the Hard Drive

On a previously-used cable terminal, delete all recorded programs from the hard drive
before installing it at a new subscriber location. This prevents the new subscriber from
viewing programming they may not have purchased or may not want to see.
To prevent subscribers from accidentally deleting all of their recorded programs, a
specific set of keystrokes is required to clear the hard drive. The DCX3501-M does not
need to be connected to a television in order to clear the hard drive using this process.
To clear the hard drive:
1. Start the diagnostics as described in the
front-panel display.
2. Using a remote control, within five seconds, press REPLAY, MY DVR three times,
and LIVE TV. (On some remote controls, the MY DVR key may be labeled LIST.)
3. If you correctly enter this key sequence in five seconds or less, the hard drive is
cleared and the front-panel displays Clr.
4. If Clr is not displayed, re-enter the key sequence in step 2.
5. If Clr is displayed, press any other key on the remote control to reset the terminal,
turn it off, and complete the clearing process.
High-Definition DVR DCX3501-M • Installation Manual
365-095-16528-x.2
Diagnostics section; d 01 is displayed on the
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