Troubleshooting: Memory And Media Cards - Blackberry Bold 9900 Help Manual

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Troubleshooting: Memory and media cards

The application memory on my smartphone is low
When the application memory available on your BlackBerry® smartphone is low, your smartphone displays a dialog box that
lists applications and languages that you don't use frequently. You can delete applications and languages in this list.
Consider the following guidelines:
• Verify that you have deleted old email messages and MMS messages, especially messages with attachments.
• Verify that you have deleted contacts that are already in your organization's address book.
• Verify that you have deleted media files from the smartphone memory.
• If you recently updated your BlackBerry® Device Software over the wireless network, verify that you have deleted the
previous version of the BlackBerry Device Software.
• Verify that you have cleared the browser cache.
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