Restore Smartphone Data From Your Media Card - Blackberry Bold 9900 Help Manual

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Back up smartphone data to your media card
To perform this task you must have a media card inserted in your BlackBerry® smartphone, and mass storage mode must be
turned off.
If your email account uses a BlackBerry® Enterprise Server, depending on the options that your administrator sets, you might
not be able to perform this task. For more information, contact your administrator.
CAUTION: If you perform this task, any existing data on your media card is deleted and replaced with your smartphone data.
1. On the Home screen, click the Setup icon.
2. In the Setup section, click Device Switch > Using a Media Card > Save Data.
• To back up smartphone data including email, select the Save emails option.
• To back up smartphone data excluding email, select the Don't save emails option.
3. Click Continue.
4. To set a password for your data, in the Password field, enter a password.
5. In the Confirm field, re-enter the password.
6. Click Save.

Restore smartphone data from your media card

To perform this task, mass storage mode must be turned off.
If you have backed up your BlackBerry® smartphone data to your media card, you should be able to restore the data to your
smartphone.
1. On the Home screen, click the Setup icon.
2. In the Setup section, click Device Switch > Using a Media Card > Transfer Data > Continue.
3. In the Password field, enter the password you set when you backed up your smartphone data.
4. Click Enter.
Troubleshooting: Memory and media cards
My smartphone doesn't recognize my media card
Try one of the following actions:
• Verify that your media card is inserted in your BlackBerry® smartphone correctly. For more information about inserting a
media card into your smartphone, see the printed documentation that came with your smartphone.
• In your media card options, if there is a message to format your media card, disconnect your smartphone from your
computer. Format your media card.
CAUTION: Formatting your media card will delete all the files from it.
Related information
Repair files stored on your media card or on your smartphone, 211
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