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Memory and media cards
How to: Memory and media cards
About media cards
Depending on your BlackBerry® smartphone model, you can insert a microSD media card into your smartphone to take videos
and extend the storage space that is available on your smartphone for storing media files such as songs, ring tones, videos, or
pictures. For more information about inserting a media card into your BlackBerry smartphone, see the printed documentation
that came with your smartphone.
Supported media cards
Your BlackBerry® smartphone supports media card sizes up to 32 GB. Only microSD media cards are supported.
Turn off media card support
When you turn off media card support, your BlackBerry® smartphone can't access the files that are on your media card.
1. On the Home screen or in a folder, click the Options icon.
2. Click Device.
3. Click Storage.
4. Clear the Media Card Support checkbox.
5. Press the
key > Save.
Repair files stored on your media card or on your smartphone
CAUTION: If you run the repair feature on your BlackBerry® smartphone, your smartphone might delete files that have errors
from your media card or on your smartphone.
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Storage.
3. Press the
key > Repair.
4. Complete the instructions on the screen.
If your media card is still not repaired after you run the repair feature, you might want to try formatting it.
Related information
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