Limited Manufacturer's Warranty - NewAir AC-12000E Owner's Manual

LIMITED MANUFACTURER'S WARRANTY

This appliance is covered by a limited manufacturer's warranty. For one year from the original date of
purchase, the manufacturer will repair or replace any parts of this appliance that prove to be defective in
materials and workmanship, provided the appliance has been used under normal operating conditions as
intended by the manufacturer.
Warranty Terms:
During the first year, any components of this appliance found to be defective due to materials or workmanship
will be repaired or replaced, at the manufacturer's discretion, at no charge to the original purchaser. The
purchaser will be responsible for any removal or transportation costs.
Warranty Exclusions:
The warranty will not apply if damage is caused by any of the following:
 Power failure
 Damage in transit or when moving the appliance
 Improper power supply such as low voltage, defective household wiring or inadequate fuses
 Accident, alteration, misuse or abuse of the appliance such as using non-approved accessories,
inadequate air circulation in the room or abnormal operating conditions (extreme temperatures)
 Use in commercial or industrial applications
 Fire, water damage, theft, war, riot, hostility or acts of God such as hurricanes, floods, etc.
 Use of force or damage caused by external influences
 Partially or completely dismantled appliances
 Excess wear and tear by the user
Obtaining Service:
When making a warranty claim, please have the original bill of purchase with purchase date available. Once
confirmed that your appliance is eligible for warranty service, all repairs will be performed by a NewAir™
authorized repair facility. The purchaser will be responsible for any removal or transportation costs.
Replacement parts and/or units will be new, re-manufactured or refurbished and is subject to the
manufacturer's discretion. For technical support and warranty service, please email support@newairusa.com.
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