Accu-Chek Aviva Owner's Booklet page 97

Some states do not allow limitations on how long an implied warranty will last or the exclusion of incidental or
consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you
specific legal rights, which vary from state to state.
Non‑Warranty.Service.Policy
Roche Diagnostics Non‑Warranty Service Policy applies to meters where the above warranty has not become
effective, has become inapplicable, or has expired. Roche Diagnostics will replace, at its option, meters returned to
it for a service charge (not to exceed $35). Replacement will be with the same or similar product. Replacement
meters will be warranted for a period of 90 days from shipment under a limited warranty providing for replacement
of parts and labor at no charge.
Warranty.and.Service.Instructions
All requests for return of ACCU‑CHEK Aviva meters under the above warranty or service policy must be made to the
ACCU‑CHEK Customer Care Service Center. You will be mailed a return authorization label, which must be affixed to
your carton for shipping the system to Roche Diagnostics. Cartons received without this label will be returned to
you at your expense.
Customers experiencing difficulties should review the troubleshooting information in Chapter 6 of this booklet.
Further inquiries should be directed to the ACCU‑CHEK Customer Care Service Center.
Be sure to fill out and mail the Warranty Card that comes with the ACCU‑CHEK Aviva Plus system.
95