SMC Networks SMCWUSB-N4 User Manual

300 mbps wireless usb adapter
Table of Contents

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300 Mbps Wireless USB Adapter
FastFind Links
Getting Started
SMCWUSB-N4 User Manual
Installing the Driver
Using the SMC WLAN Configuration Tool
(Windows)
Using the SMC Wireless Utility (Mac)
Troubleshooting Procedures

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Table of Contents
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Summary of Contents for SMC Networks SMCWUSB-N4

  • Page 1 300 Mbps Wireless USB Adapter FastFind Links Getting Started SMCWUSB-N4 User Manual Installing the Driver Using the SMC WLAN Configuration Tool (Windows) Using the SMC Wireless Utility (Mac) Troubleshooting Procedures...
  • Page 2 Copyright © 2011 SMC Networks All Rights Reserved Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, or for any infringements of patents or other rights of third parties which may result from its use.
  • Page 3: Table Of Contents

    Performing a Site Survey ..................36 Managing Profiles ....................37 Adding a New Profile ..................38 Modifying a Profile ..................... 39 Deleting a Profile....................39 Viewing Statistics ..................... 40 Enabling WPS-Compliant Devices ................41 SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 4 WPS probe IE Check Box .................. 65 Progress and Status Bars .................. 66 Viewing Adapter Information ..................67 5 Troubleshooting Procedures ................68 Appendix A - Specifications ................. 70 Appendix B - Glossary ..................71 Index ........................73 SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 5: Preface

    Internet, access e-mail, conduct online gaming, and watch on-line multimedia shows with Wireless-N speed and coverage. Your SMCWUSB-N4 supports speeds up to 300 Mbps, six times faster than Wireless-G when the network is 100% Wireless-N. To protect your data and privacy, your SMCWUSB- N4 supports industrial-strength Wi-Fi Protected Setup (WPS), 64- and 128-bit Wireless Equivalent Privacy (WEP), and Wi-Fi Protected Access 2 (WPA/WPA2/802.11i) encryption.
  • Page 6: Key Features

    Provides two working modes: Infrastructure and Ad-Hoc.  Benefits The SMCWUSB-N4 is the ideal product around which you can build your wireless network. The following list summarizes a few key advantages. Ideal for hard-to-wire environments. There are many scenarios where cables cannot ...
  • Page 7: Document Organization

    Electric Shock Hazard This symbol warns users of electric shock hazard. Failure to take appropriate precautions such as not opening or touching hazardous areas of the equipment could result in injury or death. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 8: Typographic Conventions

    [ ] square Indicates optional values. brackets { } braces Indicates required or expected values. | vertical bar Indicates that you have a choice between two or more options or arguments. viii SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 9: Getting Started

    1 Getting Started This chapter describes how to get started with your SMCWUSB-N4 300 Mbps Wireless USB Adapter. The topics covered in this chapter are: Unpacking Package Contents (page 10)  System Requirements (page 10)  LED (page 10) ...
  • Page 10: Unpacking Package Contents

    2000 or higher for USB driver support.  The front panel of your Adapter has a green Link LED that flashes when there is wireless network activity. Link LED Figure 1-1. LED on the SMCWUSB-N4 Adapter SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 11: Mac Address And Serial Number

    The topics in this section cover precautions you can take to protect your wireless network. Change the Default Wireless Network Name (SSID) For a wireless device such as your SMCWUSB-N4 Adapter to connect to a wireless network, it must know the network name or Service Set Identifier (SSID) of the wireless network.
  • Page 12: Change The Default Password

    Hackers know these defaults and may try to use them to access your wireless device and change your network settings. To thwart any unauthorized changes, customize the device’s password so it will be hard to guess. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 13: Enable Authentication And Encryption

    Use strong passphrases that are at least eight characters long. Combine upper-case and  lower-case letters and numbers, and do not use standard words found in the dictionary. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 14: Installing The Driver

    2 Installing the Driver Before you can use your SMCWUSB-N4 300 Mbps Wireless USB Adapter for the first time, install the driver from the supplied CD-ROM. When you install the driver, you will also install the SMC WLAN configuration tool for configuring the Adapter. To simplify installation, the driver is installed using a simple point-and-click wizard.
  • Page 15 3. Insert the supplied CD-ROM into your computer’s CD-ROM or DVD-ROM drive. The Welcome screen appears. Note: If the If the CD-ROM or DVD-ROM auto run feature is disabled, run wizard.exe in the CD-ROM’s root directory. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 16 5. Read the license agreement, then click I accept the terms of the license agreement and click Next. You must accept the terms of the license agreement to continue. The Setup Type screen appears. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 17 Installing the Driver 6. Click Install driver and SMC WLAN Config Tool, then click Next. The Ready to Install the Program screen appears. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 18 Installing the Driver 7. Click Next to install the driver. If the following screen appears, click Continue Anyway. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 19 Yes. This completes the driver installation for Windows XP. For information about using the SMC WLAN configuration utility, see Chapter 3. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 20: Installing The Driver On A Windows 7

    Installing the Driver Installing the Driver on a Windows 7 To install the Adapter on a computer running Microsoft Windows7: 1. Insert the Adapter into the USB port of your computer. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 21 2. Insert the supplied CD-ROM into your computer’s CD-ROM or DVD-ROM drive. The Welcome screen appears. Note: If the If the CD-ROM or DVD-ROM auto run feature is disabled, run wizard.exe in the CD-ROM’s root directory. 3. Click Run. The license agreement appears. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 22 4. Read the license agreement, then click I accept the terms of the license agreement and click Next. You must accept the terms of the license agreement to continue. The Setup Type screen appears. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 23 Installing the Driver 5. Click Install driver and SMC WLAN Config Tool, then click Next. The Ready to Install the Program screen appears. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 24 Yes. This completes the driver installation for Windows 7. For information about using the SMC WLAN configuration utility, see Chapter 3. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 25: Installing The Driver On An Apple Macintosh

    To install the Adapter on an Apple Macintosh computer running Snow Leopard: 1. Insert the Adapter into the USB port of your Mac. 2. Insert the supplied CD-ROM into your Mac’s CD-ROM or DVD-ROM drive. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 26 Installing the Driver 3. Double-click the appropriate USBWireless-SnowLeopard.pkg file in the CD-ROM’s Macintosh directory. The Welcome screen page appears 4. Click Continue. The Select a Destination screen appears. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 27 5. Be sure your Mac has the amount of available disk space shown in the screen. Then select how you want to install this software and click Continue. The Standard Install screen appears. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 28 Note: If you are prompted for an admin password, enter it and click OK. 7. Click Continue Installation to install the driver. When the installation completes, the following screen appears. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 29 Installing the Driver 8. Click Restart. This completes the driver installation for Macs. For information about using the SMC wireless utility, see Chapter 43. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 30: Using The Smc Wlan Configuration Tool (Windows)

    3 Using the SMC WLAN Configuration Tool (Windows) After you install the Windows driver for your SMCWUSB-N4 300 Mbps Wireless USB Adapter, the SMC WLAN configuration tool launches automatically each time you boot your computer. Using this tool, you can configure your Adapter.
  • Page 31: Accessing The Smc Wlan Configuration Tool

    The SMC WLAN configuration tool launches automatically each time you boot your computer. Using this tool, you can configure your Adapter. If you close the tool, you can open it again by clicking the Start button and clicking Programs > SMC > SMCWUSB-N4. SMC WLAN Configuration Tool Main Screen The following figure shows the main screen of the SMC WLAN configuration tool.
  • Page 32: Understanding The Adapter's Operating Modes

    Using the SMC WLAN Configuration Tool (Windows) To the right of the tabs is SMC Networks’ Internet address. Clicking this address takes you to the company web site. Fields at the bottom of the main display show the Adapter’s signal strength and quality.
  • Page 33 AP mode. If you receive this message, click OK to close the message. Then insert the Adapter into the computer’s USB port and click AP mode again. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 34: Viewing Wireless Network Status

    Rx Throughput = download speed you are the Adapter is connected (for example, currently experiencing. Infrastructure or Ad-Hoc). Physical Address = MAC address of the Tx Throughput = upload speed you are Adapter. currently experiencing. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 35 Using the SMC WLAN Configuration Tool (Windows) SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 36: Performing A Site Survey

    To select a network to connect to, click Connect. To update the list shown, click Refresh. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 37: Managing Profiles

    By doing this, your settings for the different areas can be saved and reapplied by selecting the appropriate profile name in this screen. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 38: Adding A New Profile

    Encryption Type Select the type of encryption, if any, required to access the wireless network. Show Password Check this option if you do not want key characters to be replaced with asterisks. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 39: Modifying A Profile

    2. Click Delete. The profile is deleted from the left side of Profile screen. Note: A precautionary message does not appear before you delete a profile. Therefore, be sure you no longer need a profile before you delete it. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 40: Viewing Statistics

    The Statistics tab is a read-only screen that shows the status of packets sent and received by the Adapter. A Clear button is provided for resetting the current statistics and start counting from zero. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 41: Enabling Wps-Compliant Devices

    3. Under WPS AP, click the device to which you want to connect. 4. Click PIN. The Adapter negotiates and connects to the wireless device automatically. When the connection is established, the Status field in the Status tab shows Connected SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 42 IP address (see “Viewing Wireless Network Status” on page 34). The WPS Setting tab also provides a Disconnect that lets you disconnect from the WPS- enabled wireless network. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 43: Configuring Ssid, Wireless Mode, And Channel

    The Basic Setting tab also provides a Restore Default button for returning the Adapter to its factory default settings. Note: A precautionary message does not appear before you return the Adapter to default settings. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 44 Using the SMC WLAN Configuration Tool (Windows) Table 3-2. Regulatory Channel Frequency Channel Frequency (MHz) Canada ETSI France Spain 2412 2417 2422 2427 2432 2437 2442 2447 2452 2457 2465 2467 2472 SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 45: Configuring Security Settings

    To safeguard your wireless connections, use the Security Setting tab to enable authentication and encryption of wireless transmissions between your Adapter and the wireless network. Enabling authentication and encryption lets you experience the most secure wireless connectivity available. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 46: Selecting Authentication And Encryption

    WPA2-PSK. If the network has older devices, however, use WPA-PSK. WPA-PSK/ WPA2-PSK Encrypts data transmission WPA-PSK or WPA2-PSK. Select this option if the TKIP and AES wireless network supports WPA-PSK or WPA2-PSK. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 47: Using Access Control

    Uses both TKIP and AES to offer a higher level of security than TKIP and AES alone. This selection is approved for government use. Using Access Control The Access Control tab lets you grant or block a client device’s access to a wireless network based on the device’s MAC address. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 48: Deleting A Mac Address

    2. Click Apply. Note: A precautionary message does not appear before you remove all MAC addresses. Therefore, be sure you no longer need one or more MAC addresses before you remove them. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 49: Viewing Adapter Information

    Using the SMC WLAN Configuration Tool (Windows) Viewing Adapter Information The About tab shows information about your Adapter hardware, driver, and firmware. It also shows the Adapter’s IP address, subnet mask, and physical address. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 50: Using The Smc Wireless Utility (Mac)

    4 Using the SMC Wireless Utility (Mac) After you install the Mac driver for your SMCWUSB-N4 300 Mbps Wireless USB Adapter, the SMC WLAN configuration tool launches automatically each time you insert the Adapter into the Mac. Using this utility, you can monitor the following information covered in this chapter: Profiles (page 51) ...
  • Page 51: Working With Profiles

    1. Click the Profile tab. The Profile List screen appears. Figure 4-1. Profile List Screen 2. Click the Add button. The Wireless Utility screen appears, with the System Configuration tab displayed below the Profile Name and SSID options. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 52 5. Complete the fields in the System Configuration screen shown above (see Table 4-1). 6. Click Authentication & Security and then complete the fields in that screen shown below (see Table 4-2). SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 53 Default is 2347. Determines how large a fragment is that is being sent before it is divided into multiple fragments to Fragment Threshold increase throughput. Default is 2346. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 54: Activating A Profile

    After you create one or more profiles, activate it either by double-clicking the profile in the Profile List screen or by clicking it and then clicking the Activate button. A green check mark appears next to the profile to show it is activated. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 55: Modifying A Profile

    Note: A precautionary message does not appear before you delete a profile that is not activated. Therefore, be sure you no longer need a profile before you delete it. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 56: Monitoring Link Status

    Using the SMC Wireless Utility (Mac) Monitoring Link Status The Link Status tab is a read-only screen that shows status information about the Adapter. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 57: Working With Site Surveys

    Refer to your wireless router's or access point's documentation for instructions on how to locate the necessary security information. Examples of security information you may need are the SSID, authentication mode, and encryption settings. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 58: Viewing Statistics

    RTS Frames Successfully Receive CTS Number of frames that successfully received CTS after sending RTS frame. RTS Frames Fail To Receive CTS Number of frames that failed to receive CTS after sending RTS. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 59 Frames Received With CRC Error Number of frames with CRC errors received by the Adapter. Frames Dropped Due To Out-of-Resource Number of frames dropped due to resource issues. Duplicate Frames Received Number of duplicate frames received. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 60: Performing Advanced Operations

    Adapter’s wireless connection is disabled and the button toggles to Radio On. Click the button again to enable the Adapter’s wireless connection. APPLY Click this button to apply your settings. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 61 CH1-13 Cyprus CH1-13 Philippines CH1-13 Czech Republic CH1-13 Poland CH1-13 Denmark CH1-13 Portugal CH1-13 Ecuador CH1-13 Puerto Rico CH1-13 Egypt CH1-13 Romania CH1-13 Estonia CH1-13 Russia CH1-13 Finland CH1-13 Saudi Arabia CH1-13 SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 62 Italy CH1-13 United Arab Emirates CH1-13 Japan CH1-14 United Kingdom CH1-13 United States of Japan2 CH14-14 CH1-11 America Japan3 CH1-13 Uruguay CH1-13 Jordan CH10-13 Venezuela CH1-13 Kuwait CH1-13 Yugoslavia CH1-11 Latvia CH1-13 SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 63: Working With Wps

    The information shown includes SSID, BSSID, channel, authentication, and encryption settings. Double-clicking a row or clicking a row and then clicking the Information button displays a screen with information about the selected device. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 64: Wps Profile List

    Use this button to connect to the selected network inside credentials. The active selected credential is similar to the active selected profile. Rotate Button Use this button to connect to the next network inside credentials. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 65: Disconnect Button

    This is optional for STA. WPS probe IE Check Box Check the WPS probe IE check box to send a probe request with WPS IE during WPS setup. This is optional for STA. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 66: Progress And Status Bars

    The top bar is the progress bar and has OK at the right side. This bar shows the rate of progress from Start to Connected status. The bottom bar is the status bar and shows the current WPS status. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 67: Viewing Adapter Information

    Using the SMC Wireless Utility (Mac) Viewing Adapter Information The About tab shows version information about the wireless utility, your Adapter’s NIC driver, and EEPROM. The Adapter’s MAC address is also shown. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 68: Troubleshooting Procedures

    5 Troubleshooting Procedures In the unlikely event you encounter a problem using your SMCWUSB-N4 300 Mbps Wireless USB Adapter, use the information in this chapter to identify and resolve the problem. Your computer does not recognize the Adapter. The Adapter may not be properly connected. Check that the Adapter is inserted properly into the USB slot on your computer.
  • Page 69 Be sure the Adapter is configured with the same Wireless Network Name (SSID) and wireless security settings as the access point. See “Configuring SSID, Wireless Mode, and Channel” on page 43. Check whether your access to the access point is blocked by a MAC filter. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 70: Appendix A - Specifications

    Frequency Range: 2.4~2.4835GHz Transmission Rate: Provides 300 Mbps receiving rate and 300Mbps sending rate Transmission Power: Max. 18dbm Modulation Method: OFDM, CCK Working Temperature: 0℃~40℃ Storage Temperature: -40℃~70℃ Working Humidity: 10%~90%RH non-condensing SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 71: Appendix B - Glossary

    IP address A 32-bit number, when talking about Internet Protocol Version 4, that identifies each computer that transmits data on the Internet or on an Intranet. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 72 TKIP encrypts each data packet with a unique encryption key and the keys are much stronger than those of its predecessor. To increase key strength, TKIP includes four additional algorithms. SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 73: Index

    Installing the driver, 14, 20, 25 AES, 47 IP address, 34, 49 AP mode, 32 Authentication, 46 Authentication type, 34 Key features, vi Benefits, vi LED, 10 Link LED, 10 Link status, 56 Channel, 43 SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 74 39, 55 WEP, 47 Wireless mode, 43 Wireless network status, 34 Regulatory channel frequency, 44 WPA2-PSK, 46 Repeat packets, 40, 58 WPA-PSK, 46 Requirements, 10 WPS devices, 41, 63 Retry error, 40, 58 SMCWUSB-N4 300 Mbps Wireless USB Adapter User Manual...
  • Page 75 20 Mason Irvine, CA. 92618 U.S.A. http://www.smc.com Document number: SMCWUSB-N406172011...

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