Lexmark X215 MFP Service Manual page 49

Problem
Frequent jams
Fewer copies
from the toner
cartridge than
expected.
Possible cause
• Originals contain
pictures, solids, or heavy
lines.
• Originals are forms,
newsletters, books, and
so on.
• The machine is turned on
and off frequently.
• The document cover is
left open while copies are
made.
Solution
• Check/adjust paper
guides.
• Fan the stack of paper,
and then turn it over in
the paper tray.
• Replace paper with a
fresh supply.
• Ensure the paper is the
proper paper weight.
20 lb. (75 g/m
paper is recommended.
• Check for paper or pieces
of paper remaining in the
machine after a jam is
cleared.
Ensure document cover is
closed when making
copies.
Diagnostic information
4038-001
2
) bond
2-17