Call Log - Avaya 46xx Manual

A Quick Reference Guide for the Avaya MultiVantage Telephone System
Telephone Features Summary: (continued)
• EC500 – concluded
o If your Cell Phone voice mail is programmed to answer in fewer rings
than your office phone, or if your cell phone is turned-off or out of range,
your office Voice Mail will not be able to answer a call when EC500 is
active. Your Telephone Administrator can assist in having the ringing
intervals for the office/cell phone adjusted, as needed, to minimize calls to
the cell phone voicemail. Another option is to have the cell phone
voicemail removed so that all unanswered EC500 calls route only to the
office voice mail.
o You cannot call your office extension from the phone administered as
your EC500 phone.
o If you have your home phone administered as your EC500 phone, people
calling you from the home phone will first have to dial the "Privacy"
feature code provided by the Telephone Company. Having your Home
Phone administered as your EC500 destination is not recommended.
• Call Log - provides access to a log of telephone calls using the Screen Labeled
Key (SLK) designated as (Log) found at the bottom of the screen.
o To Use the Log:
o The (Log) button and feature provides call information including the
duration of the call.
o This information is not available when using IP-Softphone (detailed later
herein) but can be replicated in Softphone.
o There is no indication that calls have been logged other than checking the
log.
o Calls are logged by the following types:
o A call that is logged can be automatically placed in the Speed Dial list as
described herein under Speed Dial Phone List.
o Each Call Log (Missed, Incoming Answered, Outgoing) can store a a
maximum number of entries as follows:
Revised 05/13/06– JTM
TELEPHONE TIPS
46xx Model IP-Telephones
Depress (Log).
Select a call using the buttons on the left side of the screen or
follow the instructions provided on the screen.
Depress the SLK (Call) to call the selected entry.
Depress (PHONE/EXIT).
Missed
Incoming Answered
Outgoing
15 (4610)
30 (462x)
© 2006 JTM Associates, Inc. ® Page 9 of 43