Only a select number of staff at the Swann Technical Support Telephone Helpdesk can assist. Password retrieval can take several days, which means you will not be able to access your...
Contents Playback: Normal Introduction Playback: Event/Tag Before You Begin Playback: Smart Search Contents Export: Normal/Event Introduction Manual: Record HDD: General Basic Setup HDD: Advanced/HDD Detect Safety Notice Record: Schedule Top Panel of the DVR Record: Encoding Rear Panel of the DVR Record: Advanced ...
Introduction Introduction Congratulations on your purchase of this Swann Digital Video Recorder (DVR). You’ve made a fine choice for keeping a watchful eye over your home or business. Let’s take a moment to talk about some of the features this DVR offers, and how to get the most out of them.
Safety Notice Safety Notice • Do not expose the DVR to moisture. Water is the arch- • Do not cut or modify any cable for any reason. Doing so enemy of electrical components and also poses a high will void your warranty, as well as pose a great risk of fire risk of electric shock.
Rear Panel of the DVR Rear Panel of the DVR 1) Video Inputs 1 - 16: These are your primary video inputs. 5) Audio Output: RCA port for audio output. Used to connect The channels are labelled by number in the same order as your speaker or headphone.
Connection Diagram Connect the BNC Connect your outputs from your cameras cameras into the power, using a BNC inputs on the power splitter (if rear of the DVR. included). Connect the DC 12V Output from the power Connect adapter to the power power adapter(s) input.
Connecting Additional Devices The Audio In port can be used to connect audio devices to the DVR. Obviously, your microphone probably won’t look like that one - they’re often built into cameras. The Audio Out port can be used to connect a stereo, speakers, headphones or other external sound...
The Setup Wizard Starting the DVR for the first time: When you first boot the DVR, it will automatically start ‘The Setup Wizard’ which will guide you through the various setup options available. The wizard contains six quick setup screens which will allow you to choose how you want the DVR to behave.
Page 12
Only a select number of staff at the Swann Technical Support Telephone Helpdesk can assist. Password retrieval can take several days, which means you will not be able to access your DVR during this time.
Page 13
The Setup Wizard Wizard: Network Settings NIC Type: What sort of network you’re using. There are a few to choose from. The vast majority of users will use the default option of 10M/100M/1000M Self-adaptive. If you’re using a network other than this type, chances are you know about that. Enable DHCP (check-box): Ensure that this is checked unless you’re specifically running a manually addressed network...
Communicating with the Internet Now that you have completed the setup wizard, the next step is to make sure that the DVR can communicate with the Internet. This will allow you to use the SwannView Plus app on your Smartphone or Tablet and the SwannView Plus client software on the computer, to monitor events where the DVR is located.
Page 15
Configuration: Network: More Settings Alarm Host IP: The location on your network where an IP- HTTP Port: This is the port through which you will be able based alarm system is hosted. to log in to the DVR. Alarm Host Port: The port associated with the IP-based •...
Configuration: Network: DDNS Static and Dynamic IP Addresses We recommend using SwannDNS as your DNS service. This is a free service for Swann DVR/NVR owners, which we In much the same way as your home network can use static directly support.
Configuration: Network: Email Username for email account smtp.gmail.com Password for email account smtp.gmail.com Name for sender account outgoing@email address Name for receiver account receiver@email address Name for sender account outgoing@email address Name for receiver account receiver@email address We suggest using Gmail as your email client - it’s quite Enable SSL: Whether the email server you’re using easy to set up an account and use it solely for the DVR.
Configuration: Network: General NIC Type: The DVR has the ability to connect to your LAN IPv4 Default Gateway: This is the address of the ‘way to the (Local Area Network) at various speeds and can adjust Internet’ - to continue the road analogy, this is like your itself accordingly depending on the network traffic.
Configuration: Network: PPPoE PPPoE is an advanced protocol that allows the DVR to be more directly connected via a DSL modem. This is an option for advanced users only. Username: Enter the username for your DSL account provider. Password: Enter the password for your DSL account provider.
The Quick Menu To access the Quick Menu, right click the USB mouse once. Start Auto-switch: Will periodically display a different video feed from each channel available. Menu: Opens the Main Menu (see page 21). Start Recording: Begins recording on all channels Single Screen: Opens a single channel for viewing in immediately, regardless of the current recording schedule.
Operating the DVR Locally If you’re reading this page, it means that either: Quick Reference • You’ve got the DVR setup, but its standard recording Some of the more common reasons to have a look in the program isn’t for you. Fair enough - we cater to all Advanced Configuration include: requirements here.
Configuration: General Language: The language that the DVR’s menus, alerts and Time Zone: Particularly important if you’ve enabled NTP other communications will use. Multiple languages are - set this to the time zone where you happen to be. For available. example, people in eastern Australia (Canberra, Sydney and Melbourne) choose GMT+10:00, whilst the Eastern Lets you change the Video Out...
Configuration: General: DST Settings Enable DST (check-box): Enable this setting if you’d like the Some NTP servers are not fully compatible with DST DVR to adjust the time when daylight savings time begins. (Daylight Savings Time). This may cause your system to double-count adding one or removing one more hour than From/To: Here you can define when daylight savings applies...
Configuration: Live View: General Video Output Interface: You can select from VGA or Main Enable Audio Output: This will enable the audio output on CVBS. the DVR. Live Video Mode: 4 x 4 is the default live view mode. This Event Output: You can select from VGA or Main CVBS.
Configuration: Live View: View In Live View, you can change the display order of each Play: Pressing the Play button will start the live view of all camera connected - cameras connected to the DVR. Pressing the Stop button will stop the live view of all Select an available viewing window on the right-hand Stop: side.
Configuration: Exceptions An Exception is any deviation from the DVR’s normal Illegal Login: This will occur if the DVR detects a login with behaviour - phrased another way, it’s like saying the DVR’s an incorrect username or password. been working fine except for these events. Input/Output Video Standard mismatch: If the camera Exception Type:...
Configuration: User The Configuration: User menu is where you can define User’s MAC Address: To restrict remote user access, you and configure the different levels of access various users can input the MAC address of the remote computer that have to the DVR. will be used to access DVR.
Playback: Normal To initiate playback: Analog: Select the camera that you’d like to playback. Up to sixteen cameras can be selected. Please note, the Playback: Smart Search function will only work when you select one camera for playback - see page 30. Start/End time of record: This will display the start time and date and the end time and date from when the DVR...
Playback: Event/Tag The Event Search menu (above) will show you recordings The Tag Search menu (below) will isolate video events that were triggered by the DVR detecting motion. Up to based on the tag information that video carries. It’s similar sixteen cameras can be selected.
Playback: Smart Search (ctd) 2 3 4 5 1) Mute: Mutes audio playback. 4) Add customized tag: Same as above but you can choose your own tag name. 2) Start clipping: This button allows you to set mark in and mark out points on your video which you can then export to a USB flash 5) Tag management: This button allows you to edit or delete tags...
Manual: Record The Manual: Record menu allows you to override any The DVR does record the equivalent of a DVD film every default recording schedules in place. The recording two hours on every channel, so that’s rather a lot of data. schedule for each camera connected, can be changed.
HDD for each camera that is connected to the DVR. of the hard drive installed. If you’re looking at this screen, Each camera can be allocated a certain amount of space you’ve probably been directed to do so by Swann Technical that is available on the HDD. Support.
Record: Schedule Important Guidelines Recording Modes: The schedule presented on-screen applies to one channel There are two types of recording to choose from. only. Normal: The DVR will constantly record for any period Use the Copy function to quickly assign identical schedule where Normal is selected.
Record: Encoding Encoding Parameters: Each video feed of the DVR is Pre-record: While Pre-record is enabled, the DVR will comprised of two components, the Main Stream and the record between X and Y seconds before an event occurs. Substream. It’s a little like making the DVR psychic (but not really - it’s actually just caching a few seconds of video which it adds Both the Main Stream and the Substream are always to event recordings as they occur).
Record: Advanced Overwrite: When enabled, the DVR will record over the files already stored on the hard drive. The DVR will always record over the oldest files on your hard drive first. Using the overwrite option is advisable, as the DVR will always be able to record events as they happen.
Camera Management: OSD (On-screen Display) The Camera Management: OSD menu is where you can Date Format: How you’d like the date to be displayed. We configure the on-screen display for the display name, display strongly suggest setting this to the default standard for date, date format, time format and font size.
Camera Management: Image Camera: Select the camera that you would like to change You also have the option of changing the following settings: the image settings for. Brightness: Changes how light the image appears to be. Period 1: This determines the period that you would like However, it can’t make the camera see further in the dark, to apply the settings for.
Camera Management: Motion As Motion Detection is the default recording mode for the How Motion Detection Works DVR, it’s worth taking a moment to ensure it is properly The way that the DVR looks for motion is quite straight configured. forward - it’s a process where it compares one frame (that If the motion detection sensitivity is too sensitive, then the is, a single image taken approximately a 25th/30th of a...
Page 40
Camera Management: Motion (ctd) False Triggers Which is the bigger problem - a dozen false triggers per day, or missing one critical event? Setting the motion detection at high sensitivity levels increases the frequency of false alarms. On the other hand, low sensitivity There’s no magic setting which will make motion detection levels increase the risk that a significant motion event (such work perfectly.
Motion Detection Area Configuration To set the MOTION DETECTION AREA Sensitivity: The Sensitivity setting is controlled by a slider, allowing you to set a value between L (low) and H (high). In the MOTION DETECTION menu, select the AREA SETUP The closer to H the slider is set, the more sensitive the (shown above) for the channel you wish to setup the motion detection will be.
Camera Management: Privacy Mask A Privacy Mask can be used if you want to obscure part of your image. You can also use this option to minimize false triggers for motion detection. You can define up to four areas per channel to mask. Click and drag to select the area you want to select or de-select.
Camera Management: Tamper Proofing Tamper Proofing can be used in scenarios where someone may cover up the camera’s field of view or if they are attempting to tamper with the video signal. Camera: Select the channel that you want to enable for tamper proofing.
Camera Management: Video Loss Video Loss is regarded as a potential alarm event, and is Video Loss - Handling considered to occur any time that the DVR doesn’t receive Full Screen Monitoring: When the video signal has re- an active video signal on any of its inputs. established connection, the camera will display a full The default behaviour of the DVR, when a channel has screen image momentarily.
Maintenance: System Info If you’re looking at the System Information screen, you’ve Camera: Displays the cameras connected to the DVR. probably been directed to do so by Swann Technical Record: Displays the current recording settings. Support. Network: Displays the current network settings.
DVR. You’ll only need to use these a FTP server. Make sure that both your computer and DVR options if instructed to do so by Swann Technical Support. are connected to the same Local Area Network (LAN). You...
Maintenance: Default The System Maintenance: Default menu allows you to reset the DVR and load factory default settings. There are two options available - you can select the first option which will reset all the parameters including network and user settings, or you can select the second option which will do the same but will maintain your network and user settings.
This indicates that the DVR is functioning properly, but - contact Swann technical support (contact details are on that the Interval setting for your email alerts is too low. the rear cover).
Addendum: Third Party Hardware Due to its nature as a networked device, the DVR is often Assigning the IP Address information to the DVR. required to operate with third party hardware. We do We recommend doing this locally (on the DVR itself) even everything we can to ensure the DVR is compatible with as if you can access the DVR via the network (using the many third party devices as possible;...
Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.