Four-Slot Ethernet Cradle - Motorola MC55A0 User Manual

6 - 10 MC55A0/MC55N0 Enterprise Digital Assistant User Guide

Four-slot Ethernet Cradle

Troubleshooting the Four-slot Ethernet Cradle
Table 6-4
Symptom
Attempt by the MC55
to ActiveSync failed.
During
communication, no
data transmits, or
transmitted data was
incomplete.
Cause
MC55 removed Wait one minute and reinsert the MC55 in the cradle. This
from the cradle allows the cradle to attempt another synchronization.
while the LED was
blinking green.
Using an outdated Visit
version of software.
ActiveSync.
ActiveSync on the Wait one minute and reinsert the MC55 in the cradle. This
host computer has allows the cradle to attempt another synchronization.
not yet closed the
previous ActiveSync
session.
Incorrect cable Ensure the correct cable (Ethernet) is used with the cradle.
configuration.
Communication Perform setup as described in the MC55 Integrator Guide.
software improperly
configured.
MC55 ActiveSync
On the MC55, tap
disabled or not
Options
configured to accept
connection:
network connection.
Host ActiveSync On the host computer, check
disabled or not Allow network (Ethernet) Server Connection with this desktop
computer.
configured to accept
network connection.
MC55 removed Replace MC55 in cradle and retransmit.
from cradle during
communications.
MC55 has no active An icon is visible in the status bar if a connection is currently
connection. active.
Solution
http://www.microsoft.com
>
ActiveSync
button. Then, uncheck the
check box.
File
for the latest ActiveSync
> > >
Tools Options
Enable PC sync using this
>
Connection Settings
>