Cisco 7931G Administration Manual

Unified ip phone for cisco unified comm unications manager 6.1(3) chapter 8
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Monitoring the Cisco Unified IP Phone
Remotely
Each Cisco Unified IP Phone has a web page from which you can view a variety
of information about the phone, including:
This chapter describes the information that you can obtain from the phone's web
page. You can use this information to remotely monitor the operation of a phone
and to assist with troubleshooting.
You can also obtain much of this information directly from a phone. For more
information, see
on the Cisco Unified IP Phone."
For more information about troubleshooting the Cisco Unified IP Phone 7931G,
see
This chapter includes these topics:
Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3)
OL-17751-01
Device information
Network configuration information
Network statistics
Device logs
Streaming statistics
Chapter 7, "Viewing Model Information, Status, and Statistics
Chapter 9, "Troubleshooting and Maintenance."
Accessing the Web Page for a Phone, page 8-2
Disabling and Enabling Web Page Access, page 8-4
Device Information, page 8-4
Network Configuration, page 8-6
C H A P T E R
8
8-1

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Summary of Contents for Cisco 7931G

  • Page 1 C H A P T E R Monitoring the Cisco Unified IP Phone Remotely Each Cisco Unified IP Phone has a web page from which you can view a variety of information about the phone, including: Device information • Network configuration information •...
  • Page 2: Accessing The Web Page For A Phone

    “Disabling and Enabling Web Page Access” section on page 8-4 for more information. Procedure Obtain the IP address of the Cisco Unified IP Phone using one of these methods: Step 1 Search for the phone in Cisco Unified Communications Manager •...
  • Page 3 Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone The web page for a Cisco Unified IP Phone 7931G includes these hyperlinks: Device Information—Displays device settings and related information for • the phone. For more information, see the “Device Information”...
  • Page 4: Disabling And Enabling Web Page Access

    If you do so, you will prevent access to the web pages that are described in this chapter and to the phone’s Cisco Unified CM User Options web pages. To disable access to the web pages for a phone, follow these steps from Cisco Unified Communications Manager Administration: Choose Device >...
  • Page 5 Serial Number—Displays the phone’s unique • serial number Time Time obtained from the Date/Time Group in Cisco Unified Communications Manager to which the phone belongs Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) OL-17751-01...
  • Page 6: Network Configuration

    Date obtained from the Date/Time Group in Cisco Unified Communications Manager to which the phone belongs 1. The Version Identifier field might display blank if using an older model Cisco Unified IP Phone because the hardware does not provide this information. Network Configuration The Network Configuration area on a phone’s web page displays network...
  • Page 7 Operational VLAN ID Auxiliary Virtual Local Area Network (VLAN) configured on a Cisco Catalyst switch in which the phone is a member. Admin. VLAN ID Auxiliary VLAN in which the phone is a member. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) OL-17751-01...
  • Page 8 Cisco Unified Communications Manager. Information URL URL of the help text that appears on the phone. Directories URL URL of the server from which the phone obtains directory information. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) OL-17751-01...
  • Page 9 HTTP client. Authentication URL URL that the phone uses to validate requests made to the phone web server. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) OL-17751-01...
  • Page 10 Identifies a set of detailed information to support the phone in a specific location, including definitions of the tones and cadences used by the phone. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) 8-10 OL-17751-01...
  • Page 11 VLAN used to identify and remove 802.1P/Q tags from packets sent to the PC. CDP: PC Port Indicates whether CDP is supported on the PC port. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) 8-11 OL-17751-01...
  • Page 12: Network Statistics

    “Accessing the Web Page for a Phone” section on page 8-2, and then click the Ethernet Information, the Access, and or the Network hyperlink. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) 8-12 OL-17751-01...
  • Page 13 Total number of multicast packets received by the phone Rx broadcast Total number of broadcast packets received by the phone Rx unicast Total number of unicast packets received by the phone Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) 8-13 OL-17751-01...
  • Page 14 Number of times that collisions occurred later than 512 bit times after the start of packet transmission Tx totalGoodPkt Total number of good packets (multicast, broadcast, and unicast) received by the phone Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) 8-14 OL-17751-01...
  • Page 15 Neighbor device port to which the phone is connected discovered by CDP protocol. LLDP Neighbor Device Identifier of a device connected to this port discovered by LLDP protocol. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) 8-15 OL-17751-01...
  • Page 16: Device Logs

    TAC if you require assistance with troubleshooting. Streaming Statistics A Cisco Unified IP Phone can stream information to and from up to five devices simultaneously. A phone streams information when it is on a a call or running a service that sends or receives audio or data.
  • Page 17 Rcvr Codec Type of audio encoding used for the received stream. Rcvr Reports Sent Number of times the RTCP Receiver Reports have been sent. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) 8-17 OL-17751-01...
  • Page 18 Version of the Cisco proprietary algorithm used to calculate MOS LQK scores. Cumulative Conceal Total number of concealment frames divided by total number of speech Ratio frames received from start of the voice stream. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) 8-18 OL-17751-01...
  • Page 19 Last time at which an RTCP Receiver Report was received. Received 1. When the RTP Control Protocol is disabled, no data generates for this field and it displays as 0. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) 8-19 OL-17751-01...
  • Page 20 Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Streaming Statistics Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) 8-20 OL-17751-01...

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