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Cisco Unified IP Phone Guide 7931G (SCCP) Cisco Unified Communications Manager Express Overview Operating Your Phone Phone Features and Functions List User Guide...
Overview This guide provides phone, soft key, and features descriptions for the Cisco Unified IP Phone 7931G Skinny Client Control Protocol (SCCP) keyset phone. Physical Layout The Cisco Unified IP Phone 7931 includes 24 buttons that can be assigned to lines and call features. A 3-color LED provides call status information for each line.
DC adapter port (DC48V) Network port PC port Headset port Handset port Adjusting the Handset Rest When you connect your phone, you can adjust the handset rest so that the receiver will not slip out of the cradle. Use the following method to adjust the handset: 1.
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Soft Key Dial Directories Down EditDial EndCall Exit Flash GPickUp Login Message more NewCall Park PickUp Play Redial Restore Resume Save Search Select Settings Trnsfer Description Dials the displayed number. Provides access to phone directories. Activates the Do-Not-Disturb feature. Decreases the LCD screen contrast. Selects a number and activates the cursor for editing.
Operating Your Phone Your Phone can be configured in a variety of ways. A typical line button configuration is Applications on line button 24 and Headset on line button 23. To activate and deactivate the headset, for example, press line button 23. 555-1234 Applications 5-3456...
• Activate Do Not Disturb, page 16 • Setting and Adjusting Your Cisco Unified IP Phone, page 9 Basic: Place a Call To place a call, use one of the following methods: • Lift the handset and dial the number. If you cannot hear a dial tone, choose an available line by pressing the line key. •...
Manage Call Waiting The 7931G is designed to work as a key system telephone with each button handling one call. Call waiting calls are normally presented on a separate line button. A new call can be answered by pressing the ringing button. The current call is automatically put on hold.
• Button is mapped as a line button and there is a call on the line, pressing Select changes the display between normal and detailed. • Button is mapped as a line button and there is a call on hold, pressing Select resumes the call. •...
Directory Transfer You can transfer a caller to a selected directory number. To transfer a call directly to a selected directory number, use the following method: 1. Obtain dial tone. 2. Choose one of the following: • Press line button 22 if it is configured as Directories (default). •...
Transfer a Call To Transfer a selected call to another number, use one of the following methods: • Blind transfer—Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom you are transferring the call). •...
Conference Calls Your Cisco Unified IP Phone provides three types of conference calls: Standard, Meet-Me, and Ad Hoc conference calls. Standard Conference Calls A standard conference call involves three parties. You can create a standard conference in different ways, depending on your needs and the soft keys available on your phone: •...
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Meet-Me Conference Call Meet-Me conferencing allows you to start or join a conference by dialing the conference number, and supports up to 32 parties. To start a Meet-Me conference, use the following method: 1. Obtain a Meet-Me phone number from your system administrator. 2.
Place a Call from Your Local Directory To access the local phone directory established by the system administrator, use the following method: 1. Press Menu, navigate to locate Directories, and then press the Select button. 2. Press 4 on the keypad or navigate to the Local Directory. 3.
View Call History To view recent missed, received, or placed calls, use the following method: 1. Press Menu, navigate to locate Directories, and then press the Select button. 2. Use one of the methods below to choose a call list: Use the Navigation pad to scroll to scroll to the desired call list and press the Select button.
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Activate Do Not Disturb For visual call alerting and information without audible ringing, use Do Not Disturb (DND). Calls receive normal call-forward-busy and no-answer treatment. To activate the Do-Not-Disturb feature, use the following method: 1. Press the more soft key to locate the DND soft key. 2.
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Phone Features and Functions List The following list provides a quick reference to the features and functions for the Cisco Unified 7931G IP phone. Activate Do Not Disturb (DND) 16 Adjust the Display Contrast 9 Adjust the Ring Volume 9...
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