Troubleshooting And Diagnostics; Troubleshooting; Figure 3-1. Basic Troubleshooting Steps - HP OmniBook XE3 Service Manual

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Troubleshooting

The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality
repair, HP recommends that you follow the basic troubleshooting steps shown in the illustration
below.
3-2

Troubleshooting and Diagnostics

Check the customer's description
of the problem and any supporting
information.
Try to duplicate the customer's
problem.
Troubleshoot the problem using
- Diagnostic tools.
- Troubleshooting suggestions.
Verify the repair by testing the
functionality of the complete unit.

Figure 3-1. Basic Troubleshooting Steps

HP OmniBook XE3

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