Before Calling For Service - Travis Industries 520-96 Owner's Manual

BEFORE CALLING FOR SERVICE

SAVE TIME AND MONEY - CHECK THIS LIST BEFORE YOU CALL FOR SERVICE
To eliminate unnecessary service calls, first read all the instructions in this manual carefully. The
following checklist provides possible solutions to common occurrences that are not the result of defective
workmanship or materials in this appliance.
If you do have a problem that you cannot fix yourself, call the dealer where you purchased your appliance.
When calling, have this manual handy with the model, serial number and purchase date of your
appliance.
Problem
Start-up fire extinguishes
itself.
Lazy orange smoky flame.
Smoke smell inside house.
Appliance won't shut down.
Possible Cause
¥ Combustion air inlet
blocked.
¥ Combustion air control
closed.
¥ Bad Fuel.
¥ Restricted Flue.
¥ Poor Draft.
¥ Restricted chimney or
reverse flow (down draft).
¥ Air leak from faulty door or
glass gasket.
¥ Door is out of adjustment.
¥ Air leak from faulty door or
glass gasket.
¥ Door is out of alignment.
Page 41
Don't Call for Service
Until You Check
¥ Combustion air inlet is not
blocked.
¥ Combustion air control is
open.
¥ Wood is dry & seasoned.
¥ Chimney is clean &
unrestricted.
¥ Sufficient chimney length &
correct size.
¥ Chimney is clean &
unrestricted.
¥ Chimney is not receiving a
down draft due to wind or
other obstruction.
¥ Door and glass gasket are
in good condition and
sealing properly.
¥ Door is aligned with the
opening so the door gasket
makes an airtight fit around
the opening.
¥ Door and glass gasket are
in good condition and
sealing properly.
¥ Door is aligned with the
opening so the door gasket
makes an airtight fit around
the opening.