Ericsson Dialog 3213 User Manual
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Ericsson Dialog 3213 User Manual

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User Guide

Dialog 3213
SYSTEM TELEPHONE

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Summary of Contents for Ericsson Dialog 3213

  • Page 1: User Guide

    User Guide Dialog 3213 SYSTEM TELEPHONE...
  • Page 2 The information in this document is subject to alteration without prior notice. Ericsson makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 3: Table Of Contents

    Voice mail ................32 Information ................35 Abbreviated numbers ..............37 Call metering ................42 Group facilities ..............43 Other useful facilities ..............44 Paging ..................54 Authority ................58 Programming................63 Adjustments................66 Audible signals ..............67 Visible signals ................68 Display information ..............69 Option unit/Vocabulary ............73 Installation................74 Labels..................76 Easy guide Dialog 3213...

  • Page 5: How To Use This Guide

    Please consult your system administrator if you need further information. Note: Dialog 3213 is a system telephone, i.e. it can only be used for an Ericsson private branch exchange that supports this type of telephone.

  • Page 6: Description

    See section ”When you receive a busy tone”. Function can be removed or moved to other programmable function key by system administrator. Diversion (follow-me) See section ”Call forwarding”. Function can be removed or moved to other programmable function key by system administrator. Dialog 3213...
  • Page 7 Can always be pressed instead of replacing the handset. Optional key panel With 17 dual-function programmable keys. One or two panels can be connected. Handset Supplied with hearing aid function as standard. Optional pull-out leaf for easy guide See inside of the back cover. Dialog 3213...

  • Page 8: Incoming Calls

    You can answer a call to a phone in another room: Call the ringing extension 14:25 12FEB 1997 2222 Note: The display image might differ from the above. Press Note: You can also press: CUP (see display) or On-hold/Pick-up (function key pre-programmed by you). Dialog 3213...
  • Page 9 The second call is put on hold. You are connected to the first caller. Press to terminate the connected call Note: If the calling party has activated Call waiting, you can receive a second call even if Free on 2nd access is not activated. Dialog 3213...

  • Page 10: Outgoing Calls

    You are connected via the loudspeaker and microphone. Press to terminate a handsfree call Note: You can make your calls faster by using common abbreviated numbers and by using your own programmed abbreviated numbers. See section ”Abbreviated numbers”. Dialog 3213...

  • Page 11: Redial Number

    Any previously saved number is erased. To save an external number: Press before you finish the call Redial Note: Function key pre-programmed by system administrator. Redial number Lift the handset Press to redial the number Redial Note: Function key pre-programmed by system administrator. Dialog 3213...

  • Page 12: During Calls

    From handsfree to loudspeaker Lift the handset and press Press to end the call FROM HANDSET TO HANDSFREE Press and replace the handset Handsfree conversation. Press to end the call FROM HANDSFREE TO HANDSET Lift the handset Conversation via the handset. Dialog 3213...

  • Page 13: Refer Back

    The key lamp flashes for the call put on hold. Access 1 Press to put second party on hold First party is connected. Inquiry Press to put first party on hold Second party is connected. Press to terminate the connected call Dialog 3213...
  • Page 14 Wait for answer. Press to establish a conference Note: You can also press: CONF (see display) or Conference (function key pre-programmed by you). Repeat the procedure to add more conference members. Replace the handset to leave the conference Dialog 3213...

  • Page 15: On Hold

    Press the line key To resume the call on another extension: Call the extension where the call was put on hold Press Note: You can also press: CUP (see display) or On hold/Pick-up (function key pre-programmed by you). Dialog 3213...

  • Page 16: Send Caller Identity Code At Transfer

    DTMF signals, you need to activate the function during the call. During an ongoing call: Press and dial the requested digits Entered digits are transferred as DTMF signals. Note: You can also press ETE (see display). Dialog 3213...

  • Page 17: When You Receive A Busy Tone

    Lift the handset when you are called back The system calls the extension. Note: Callbacks can be activated on several extensions at the same time. Callbacks from additional lines will recall on the Access 1 line. (continued) Dialog 3213...
  • Page 18 Cancel any single Callback Press and dial extension number Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number. Press Cancel all Callbacks Press Press Dialog 3213...
  • Page 19 A three party call is established and a warning tone is heard. Note: The Intrusion function might be blocked for use on your extension (programmed by system administrator). If Intrusion is not allowed you will continue to receive a busy tone. (continued) Dialog 3213...
  • Page 20 A three party call is established and a warning tone is heard. Note: The Intrusion function might be blocked for use on your extension (programmed by system administrator). If Intrusion is not allowed you will continue to receive busy tone. Dialog 3213...

  • Page 21: Call Forwarding

    You can also use the procedure below. Press Press Note: Diversion can also be ordered and cancelled from the answer- ing position, use the same procedure as in section ”Internal follow- me”. (continued) Dialog 3213...
  • Page 22 Note: Diversion can also be ordered and cancelled from the answer- ing position, use the same procedure as in section ”Internal follow- me”. Diversion when there is no answer Press to order The incoming call is diverted after 3 signals. Press Press to cancel Press Dialog 3213...
  • Page 23 Call Forwarding Diversion when caller receives a busy tone Press to order Press Press to cancel Press Diversion to another information service facility Press to order Press Press to cancel Press Dialog 3213...

  • Page 24: Internal Follow-Me

    Note: You can also use the procedure below. Press and dial the answering position number Press Cancel from your own extension Diversion Press Note: Function key pre-programmed by system administrator. You can also use the procedure below. Press Press Dialog 3213...
  • Page 25 Press to redirect Calls are diverted to the answering position. Note: Internal follow-me must be ordered from your own extension before you can redirect from answering position. Cancel from answering position Press and dial your own extension number Press Dialog 3213...

  • Page 26: External Follow-Me

    You can also use the procedure below. Press Press BYPASS DIVERSION If bypass diversion is allowed from your extension, you can bypass an activated diversion/follow-me on a specific extension. Press and dial the extension number Press and wait for answer Dialog 3213...
  • Page 27 Note: If the operator is included in the activated profile as an answering position, always inform the operator if you are absent. Use the Absence information function or call the operator. If Voice Mail is included in the activated profile, always update your greeting with absence information. (continued) Dialog 3213...
  • Page 28 Note: If the operator is included in the activated profile as an answering position, always inform the operator if you are absent. Use the Absence information function or call the operator. If Voice Mail is included in the activated profile, always update your greeting with absence information. Dialog 3213...
  • Page 29 • Consider the time you need to react and answer on each answering position in your profiles You might need up to 15 seconds to react and answer on a desk or cordless telephone and 20-25 seconds for a mobile telephone. (continued) Dialog 3213...

  • Page 30: Personal Number

    1234 Cordless 5234 Voice Mail * Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc. Profile 2 At home Search Type of telephone or Telephone number Ringing time order answering position* (seconds) External 222222 Mobile 0706666666 Voice Mail Dialog 3213...

  • Page 31: Setting Form For Search Profiles

    Ringing time order answering position* (seconds) ....Profile 4 Search Type of telephone or Telephone number Ringing time order answering position* (seconds) Profile 5 ....Search Type of telephone or Telephone number Ringing time order answering position* (seconds) Dialog 3213...

  • Page 32: Internal Messages

    The program key lamp turns on and all other lamps turn off. Press Note: Function key pre-programmed by system administrator. The number that requested message waiting is shown in the display. Program Press to finish procedure Cancel MMW at your own extension Press Press Dialog 3213...

  • Page 33: Message Waiting

    The display shows the identity of the computer and the num- ber of messages stored for you. If you find that the notification of message waiting is intrusi- ve or you want to shut off the notification: Press Acknowledgement tone. Dialog 3213...

  • Page 34: Voice Mail

    Note: If a function key is programmed for your mailbox and the key lamp is lit (= a new message is received), you can also press this key. If you are asked to enter your security code: Enter your security code (code at delivery = your extension number) Dialog 3213...
  • Page 35 Press Enter the mailbox number (normally the office extension number of the person served) If you are asked to enter security code: Enter the security code of the person served (continued) Dialog 3213...
  • Page 36 Leave the old greeting unchanged Re-record the greeting Store the greeting Leave the old greeting unchanged Enter a new code,1-6 digits Security code Repeat the new code Only digits are allowed, no star ( )! No security code EXIT Dialog 3213...

  • Page 37: Information

    Press and enter the date or time of your return Note: If no return time or date is needed, this step can be excluded. Press The display shows the reason, and if entered, time or date of return. Cancel Press Press The programmed information is erased. (continued) Dialog 3213...
  • Page 38 Cancel for another extension Press Dial the extension number and press Note: If the special dial tone is received, the authorization code for the other extension is required. Add the code and press # before pres- sing C. Press Dialog 3213...

  • Page 39: Abbreviated Numbers

    Note: The programmed number may consist of a maximum of 20 digits plus a ”*”, which indicates the second dial tone from the pub- lic network. The display only shows the last 20 characters in a number. (continued) Dialog 3213...
  • Page 40 Abbreviated Numbers INDIVIDUAL ABBREVIATED NUMBERS (continued) Erase one programmed number Press and dial selected digit Press Erase all programmed numbers Press Press Dialog 3213...
  • Page 41 Note: If you want to specify the person’s first name, you must enter the full family name befor you can enter a space. (continued) Dialog 3213...
  • Page 42 If there is additional information in the directory for the name being displayed, this is shown under the name. E.g. company, country, etc. The display will inform if no name matches your search and show the name alphabetically preceding the entered one. Dialog 3213...
  • Page 43 Assign the key. Verify and erase programmed number Program Press Press the selected function key The stored number is shown on the display. Press if you want to erase the stored number The stored number is erased. Program Press Dialog 3213...

  • Page 44: Call Metering

    Note: Timer can be activated when your telephone is idle, ready for dialling, during an outgoing call or when in speech connection. Other functions These functions are also available, during timer mode: DATE Press to show date TIME Press to display time measurement Press to reset time measurement Dialog 3213...

  • Page 45: Group Facilities

    Note: You can also press PICK (see display). GROUP HUNTING As a member of a group of extensions that is called by a common number, you can temporarily leave the group. Press and dial your own extension number Press To re-enter the group Press Press Dialog 3213...

  • Page 46: Other Useful Facilities

    Press the line key to put the ongoing call on hold Press Enter account code and press Dial tone. Note: You can also press ACO, enter the account code and press ENTER. Access Press the line key for the call put on hold Dialog 3213...

  • Page 47: Immediate Speech Connection

    Activated on a function key Automatic answer Press to order or cancel Note: Function key pre-programmed by system administrator. The incoming call is signalled with a tone burst. When the key lamp is lit you can use this function. Dialog 3213...
  • Page 48 Ask your operator for the external line numbers. To order flexible night service Press and dial the digit or digits to get a line Press and dial external line number Press Cancel Press and dial your own extension number Press Dialog 3213...

  • Page 49: General Cancellation

    An extension can be programmed by system administrator as an alarm extension. A call to an alarm extension obtains auto- matic intrusion if the extension is busy. Up to seven calling parties may be connected at the same time. Dialog 3213...

  • Page 50: Data Communication

    Your incoming calls can be answered on any of these telephones by just pressing your dedicated key. In idle state this key can be assigned to call your number by just pressing the key. Contact your system administrator if you require this function. Dialog 3213...

  • Page 51: Malicious Call Tracing, Mct

    Activate/Deactivate the headset Press the headset key to activate/deactivate the headset See section ”Desciption”. All calls can be handled via the headset. Answer calls Press the flashing line key to answer Press to terminate a headset call (continued) Dialog 3213...
  • Page 52 Lift the handset Handset to headset Press the headset key Headset with loudspeaking Press to toggle between headset with or without loud- speaking Headset to handsfree Press Press the headset key Handsfree to headset Press the headset key Dialog 3213...

  • Page 53: Direct Inward System Access (Disa)

    Depending on the type of authorization code and if an account code is used, different procedures must be used: With common authorization code Call the DISA function at your office Dial tone. Press Enter the authorization code and press Dial tone. Dial the external number (continued) Dialog 3213...
  • Page 54 DIRECT INWARD SYSTEM ACCESS (DISA) (continued) With individual authorization code Call the DISA function at your office Dial tone. Press Enter the authorization code and press Dial your own extension number and press Dial tone. Dial the external number Dialog 3213...
  • Page 55 STORED NUMBERS: 2 14:25 24MAR 1998 BOB SMITH 12345 NEXT DIAL EXIT NEXT Press to show the next logged number Press to delete the displayed number DIAL Press to call the displayed number EXIT Press to exit Dialog 3213...

  • Page 56: Paging

    Wait for an answer with the handset off hook. To answer From any telephone within the system and within the predetermined paging time: Press Dial your own extension number and press Or if only one paging call is permitted at the time: Press Dialog 3213...
  • Page 57 To answer: Press Dial your own extension number and press Or if only one paging call is permitted at the time: Press If a message code is shown in the display, take the appropria- (continued) te action. Dialog 3213...
  • Page 58 If your paging receiver has bothway voice connection, press the answer button to speak. If no bothway connection exists, take the appropriate action according to the message or answer the paging in the same way as paging without a voice message. Dialog 3213...
  • Page 59 You must acknowledge the alarm to be terminated: Press Dial your own extension number and press To acknowledge an alarm for another extension: Press Dial the other extension number and press Dial your own extension number and press Dialog 3213...

  • Page 60: Authority

    Note: If your telephone is programmed with ”Multiple Directory Diversion and Do not disturb” (ask your system administrator), DND is ordered and cancelled simultaneously on all lines. (This function is only available in newer versions of the telephone exchange). Dialog 3213...
  • Page 61 Order Press and dial group number Press Special dial tone. Press Cancel Press and dial group number Press Bypass Press and dial extension number Press The call is made to the specified extension in the group. Dialog 3213...

  • Page 62: Authorization Code, Common

    Verification tone. Note: You can also press OPEN, enter the code and press ENTER. To lock an extension Press Enter authorization code and press Verification tone. Note: You can also press LOCK, enter the code and press ENTER. Dialog 3213...

  • Page 63: Authorization Code, Individual

    To make calls with your authority level when your telephone is locked Press Enter authorization code and press Verification tone. Note: You can also press AUTH, enter the code and press ENTER. Dial the digit or digits to get an external line and the external number (continued) Dialog 3213...
  • Page 64 Dial your own extension number and press Verification tone. Dial the digit or digits to get an external line and the external number To change your individual authority code Press Enter old authorization code and press Dial new authorization code and press Verification tone. Dialog 3213...

  • Page 65: Programming

    Note: To erase a programmed function, press the clear key (C), instead of the telephone number or function code, in the sequence above. Verify a programmed number or function Program Press Press selected function key The stored number or function is displayed. Program Press Dialog 3213...

  • Page 66: Functions And Required Data

    • Do not disturb • External line • Free on 2nd access • Immediate speech connection • Individual external line • Last external number redial • Malicious call tracing • Manual message waiting • Multiple representation • Name and number log Dialog 3213...

  • Page 67: Programming Of Ringing Signals

    Press to finish programming Press to clear the display during programming To verify a ringing signal Program Press Access 1 Press the corresponding line key A digit (0-6) is shown in the display. Program Press to finish programming Dialog 3213...

  • Page 68: Adjustments

    Adjust loudspeaker volume in monitor mode. Press to change the volume RINGING SIGNAL VOLUME Use the volume keys to adjust the ringing signal volume when the telephone is idle or ringing. Adjusted volume is stored. Press to change the volume Dialog 3213...

  • Page 69: Audible Signals

    * Intrusion tone is only available on newer versions of the telephone exchange. RINGING SIGNALS Three different ringing signals inform you about the type of the incoming call. Internal ringing signal External ringing signal Recall signal (automatic callback reminder) Dialog 3213...

  • Page 70: Visible Signals

    The function is not active. Steady light The function is active or supervised line is busy. Rapidly flashing lamp An incoming call. Slowly flashing lamp The line (or function) is put on hold. Light with short breaks Ongoing call. Dialog 3213...

  • Page 71: Display Information

    12FEB 1997 CALLING 3333 TIMER If the called party´s telephone is diverted, the middle line shows the diversion information. 14:25 12FEB 1997 33333 DIV DIR. 55555 TIMER The dialled number (3333) is directly diverted to number 5555. (continued) Dialog 3213...
  • Page 72 If a diverting extension is calling, the middle line shows the diversion information. The calling party´s number is flashing. 14:25 12FEB 1997 44444 DIV DIR. 22222 Number 22222 has dialled number 44444 and the call is directly diverted to you. Dialog 3213...
  • Page 73 Malicious call tracing NEXT Show next logged number OPEN Unlock the telephone Paging PICK Group call pick-up Reset time measurement Enter a space when writing names SRCH Search START/STOP Start/Stop time measurement TIME Display time measurement TIMER Timer Scroll up Dialog 3213...
  • Page 74 2 German 3 Spanish 4 Italian 5 _______ 6 _______ 7 _______ 8 _______ 9 _______ Note: By default 5-9 are programmed for English. To be changed locally to other languages. To choose a language Press Enter the language code Press Dialog 3213...

  • Page 75: Option Unit/Vocabulary

    A collective name for the Access 1, Access 2 and Inquiry lines. Access 1 and Access 2 forms your extension number and are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls. Dialog 3213...

  • Page 76: Installation

    INSTALL CABLES 1 Cable to handset 2 Cable to exchange 3 Space for personal directory list(optional) 4 Wallmounting screw holes 5 Template holes for wallmounting of telephone (copy this page). 54 mm Wall mounting handset hook Dialog 3213...
  • Page 77 Installation INSTALL STAND INSTALL KEYPANEL 1 Remove the small plastic plate, marked DSS, i.e. with a screwdriver and connect the cable 2 Attach key-panel unit 3 Secure with screws 4 Install stand Dialog 3213...

  • Page 78: Labels

    Labels LABELS Copy these labels and use the copies for your own labelling. MD110 Program Menu • • • • • • Transfer • Inquiry • Access 2 • • Access 1 Dialog 3213...
  • Page 79 Send caller identity code at transfer....14 Group listening ..........10 Setting form for search profiles .......29 Handset and loudspeaker volume....66 Timer..............42 Handset to handsfree ........10 Tone characteristics .........67 Handsfree to handset ........10 Transfer............12 Headset............49 Vocabulary ............73 Hot line ............47 Immediate speech connection......45 Dialog 3213...

  • Page 83: Easy Guide

    Easy Guide Copy this easy guide and put it in the optional pull-out leaf underneath your telephone. EASY GUIDE FUNCTION ACTIVATE DEACTIVATE Automatic callback Busy extension or no reply #37 * extension No. # Busy external line 6 external No.# #37 * line digit # Cancel all callbacks #37#...
  • Page 84 In essence, we help businesses forge enduring relationships with customers. Ericsson is the leading provider in the new telecoms world, with com- munications solutions that combine telecom and datacom technologies with the freedom of mobility for the user. With more than 100,000...

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