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Ericsson dialog 3213 User Manual

System telephone for md110 communication system
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Dialog 3213
System Telephone for MD110 Communication System

User Guide

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  • Page 1: User Guide

    Dialog 3213 System Telephone for MD110 Communication System User Guide...

  • Page 2: Table Of Contents

    Dialog 3213 Table of Contents Table of Contents page Description ..............3 Incoming Calls ............5 Outgoing Calls ............7 During Calls .............. 9 When You Receive a Busy Tone ......14 Forwarding Call ............15 Voice Mail ..............19 Information ..............

  • Page 3: Description

    Dialog 3213 Description Emergency 2222 • Program Menu • Callback Redial Call Forwarding • Call • Call Listing • Available for second call • Voice Mail • Call Transfer • Consultation • Line 2 • Line 1 Display 3x40 characters. See section “Display...
  • Page 4 Dialog 3213 Description Forwarding Call (follow-me) See section “Forwarding Call” on page 15. Function can be removed or moved to other programmable function key by system administrator. Call Listing Logs unanswered calls, see page 31. Available for second call See page 6.

  • Page 5: Incoming Calls

    Dialog 3213 Incoming Calls Incoming Calls Answer calls A ringing signal and a flashing lamp indicate an incoming call. On Line 1 Normally you will receive calls on the Line 1 line. Lift the handset On any other line key...
  • Page 6 Dialog 3213 Incoming Calls Answer a second call during an ongoing call If your telephone is pre-programmed with a “Available for second call” key, you can receive another call, if this function is activated. Available for 2nd call Press to activate / deactivate When available for 2nd call is active the lamp is lit.

  • Page 7: Outgoing Calls

    Dialog 3213 Outgoing Calls Outgoing Calls Make calls How to make internal and external calls: Lift the handset and proceed depending on call type: Internal calls Dial the extension number External calls Dial 0 to get an external line Dial tone.

  • Page 8: Last External Number Redial

    Dialog 3213 Outgoing Calls Last external number redial When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not. Lift the handset Press to redial the saved number The last external number is automatically redialled.

  • Page 9: During Calls

    Dialog 3213 During Calls During Calls Group listening (loudspeaking) This function lets other people in your room listen to your telephone conversation. You speak in the handset while the other party´s voice is heard on the loudspeaker. During an ongoing conversation: Press to switch between loudspeaker and handset When the key lamp is lit, the other party´s voice is heard on the...

  • Page 10: Refer Back

    Dialog 3213 During Calls Consultation You have speech connection on Line 1 and want to make a consultation to an internal or external party. Press Consultation Note: You can also press Line 2. Call the second party The first party is put on hold (the Line 1 key lamp flashes slowly).
  • Page 11 Dialog 3213 During Calls Transfer You want to transfer an ongoing call. Consultation Press Call the second party Press before or after answer The ongoing call is transferred. Note: If you have put more than one call on hold, the last call that was put on hold will be transferred.
  • Page 12 Dialog 3213 During Calls On hold You can temporarily put the ongoing call on hold. Calls put on hold can be resumed on your own telephone or another. Individual Press the ongoing call line key and replace the handset The key lamp flashes slowly.

  • Page 13: Dialling During A Connected Call

    Dialog 3213 During Calls Dialling during a connected call When calling interactive tele services, e.g. telephone banks, you need to use Dual Tone Multi Frequency (DTMF) signals. You need to activate the function during the call. During an ongoing call: Press and dial the requested digits Entered digits are transferred as DTMF signals.

  • Page 14: When You Receive A Busy Tone

    Dialog 3213 When You Receive a Busy Tone When You Receive a Busy Tone Busy extension or external line If you call an extension and receive a busy tone or get no answer or all external lines are busy you can use these methods:...

  • Page 15: Forwarding Call

    Dialog 3213 Forwarding Call Forwarding Call Forwarding Call If you do not want to be disturbed or will be out of the office, you can have all calls to your extension forwarded to a pre-programmed answering position. During forwarding call you will hear a special dial tone and the Forwarding Call lamp indicates that your triple access line is forwarded.
  • Page 16 Dialog 3213 Forwarding Call Press Note: Forwarding Call can also be ordered and cancelled from the answering position, use the same procedure as in section “Internal follow-me” on page 17. Forwarding Call to Voice Mail Press to order The incoming call is forwarded after 4 signals.
  • Page 17 Dialog 3213 Forwarding Call Internal follow-me All calls to your extension are diverted to an extension of your choice (within the private network). During follow-me you will hear a special dial tone and the Forwarding Call lamp indicates that your triple access line has follow-me.
  • Page 18 Dialog 3213 Forwarding Call Redirect from answering position Press and dial your own extension number Press and dial the Forwarding Call number Press to redirect Calls are forwarded to the answering position. Note: Internal follow-me must be ordered from your own extension before you can redirect from answering position.

  • Page 19: Voice Mail

    VOICE MAIL The access numbers for the voice mail are: Berlin 199 Munich 7777 The Hague 3800 Vienna 777 Above codes replace the command "7777" used in this manual.
  • Page 20 Accessing OneBox Amending a recorded and inactive out-of-office greeting 7777 3133 From your own extension 7777 Options: From another extension Record new greeting (remote access) 7777 own extension PIN Delete greeting Activate greeting Getting started/changing configuration Cancel process Default settings 7777 initial PIN ( 1234...
  • Page 21 Advance five seconds Access message routing options: Send message later Give message “Urgent“ status Restrict message forwarding Request acknowledgement of receipt Leave a call-back number Help Cancel/exit OneBox is divided into three main levels: • Listening to messages New messages Saved messages •...

  • Page 24: Abbreviated Numbers

    Dialog 3213 Abbreviated Numbers Abbreviated Numbers Common abbreviated numbers By using abbreviated numbers, you can make calls simply by pressing a few keys. The common abbreviated numbers start at (7000- 7999) consist of 4 digits and are stored in the exchange (by the system administrator).
  • Page 25 Dialog 3213 Abbreviated Numbers Erase one programmed number Press and dial selected digit Press Erase all programmed numbers Press Press Dial-by-name By use of the Integrated Telephone Directory you can search for a name, group, operator, etc. via your display and then call the wanted person or group by use of a soft-key below the display.
  • Page 26 Dialog 3213 Abbreviated Numbers Example: Select characters by pressing digits repeatedly. The cursor is moved automatically when you stop pressing. Press a digit 1 time result 2 times result 3 times result When the requested character is shown on the display, wait for the cursor to move to the next place.

  • Page 27: Dial By A Function Key

    Dialog 3213 Abbreviated Numbers Find Press to find (see display) If Rab was sufficient to find Rabb Harmon, the display shows: Rabb Harmon If Rab gives a name close to Rabb Harmon, scroll down until you find the requested name.
  • Page 28 Dialog 3213 Abbreviated Numbers Verify and erase programmed number Press Press the selected function key The stored number is shown on the display. Press if you want to erase the stored number The stored number is erased. Press...

  • Page 29: Call Metering

    Dialog 3213 Call Metering Call Metering Timer You can measure the elapsed time of your call. Time Press to activate the timer (see display) Start Press to start the timer function (see display) The display changes and the elapsed time is shown.

  • Page 30: Group Facilities

    Dialog 3213 Group Facilities Group Facilities (Must be programmed by the system administrator) Call pick-up group People working in a team can have their telephones programmed by the system administrator to form Call Pick-up groups. In a Call Pick-up group, any member can answer any individual call to group members.
  • Page 31 Dialog 3213 Group Facilities To re-enter the group Press Press If you are authorized you can forward all calls to a group to another extension or group: Press Dial the number of the group to be forwarded and press Dial the extension number of the new answering position...

  • Page 32: Other Useful Facilities

    Dialog 3213 Other Useful Facilities Other Useful Facilities Call Listing With this function all unanswered calls to your telephone will be logged. By use of the soft keys under the display you can browse the log, make calls to logged numbers and delete logged numbers.

  • Page 33: Authority

    Dialog 3213 Authority Authority Authorization or PIN code If you are assigned to use an authorization code (4 digits) you can temporarily change your telephone to the authority level connected to this code. You can use the code for one call only or you can open the phone for some calls and lock it when leaving the phone.

  • Page 34: Programming And Adjustments

    Dialog 3213 Programming and Adjustments Programming and Adjustments Programming of ringing signals You have 6 programmable ringing signals on your telephone. The different signals can be programmed on access lines, additional lines and multiple represented lines. Press Press the corresponding line key Line 1 A digit (0—6) is shown in the display.

  • Page 35: Handset And Loudspeaker Volume

    Dialog 3213 Programming and Adjustments Programming of ringing signal tone character There are 10 different programmable ringing signal tone characters on your telephone, each corresponding to a digit between 0 and 9. Press The current tone character is displayed. (0-9) Press the corresponding digit The telephone rings with the chosen character.

  • Page 36: Silent Ringing

    Dialog 3213 Programming and Adjustments Silent ringing If you do not want to be disturbed by the ringing signal but still want to be able to answer an incoming call, you can switch off the ringing signal. Incoming calls are only indicated by a flashing access line lamp and display information.

  • Page 37: Audible Signals

    Dialog 3213 Audible Signals Audible Signals The following different tones and signals are sent from the exchange to your telephone. Tone characteristics The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations.

  • Page 38: Visible Signals

    Dialog 3213 Visible Signals Visible Signals Lamp indications Extinguished lamp The function is not active. Steady light The function is active or supervised line is busy. Slowly flashing lamp The line (or function) is put on hold. Rapidly flashing lamp An incoming call.

  • Page 39: Display Information

    Dialog 3213 Display Information Display Information The display gives you feedback information such as time and date, traffic state and connected telephone numbers. The following displays show examples of the different states your telephone is in. When an information end with three dots (...), this means that the system is working or waiting for your action.

  • Page 40: Incoming Call

    Dialog 3213 Display Information If the called party´s telephone is diverted, the middle line shows the diversion information. is the diversion symbol. > Harriet Sims Follow me Chegwidden 2222 The dialled number (4444) is directly diverted to number 2222. Incoming call When you receive an incoming call the middle line flashes the calling party´s extension number.

  • Page 41: Soft Keys

    Dialog 3213 Display Information Soft keys The soft keys are used to access different functions. Depending on which traffic state and category of extension, the available functions change. The following abbreviations are used for the soft keys: AutCo Authorization code...

  • Page 42: Labels

    Dialog 3213 Labels Emergency 2222 Program Menu Callback Redial Call Forwarding Call Call Listing Available for second Call Voice Mail Call Transfer Consultation Line 2 Line 1...

  • Page 43: Index

    Dialog 3213 Index Index External follow-me 18 Abbreviated numbers 23 Absence codes 22 Absence information 22 Forwarding Call 15 Answer calls 5 Audible signals 36 Authorization code, common 32 Group facilities 29 Automatic callback 14 Group hunting 30 Group listening (loudspeaking) 9...
  • Page 44 Dialog 3213 Index On hold 12 Other useful facilities 31 Outgoing call 38 Outgoing calls 7 External calls 7 Handsfree 7 Internal calls 7 Last external number redial 8 Save external number 8 Programming and adjustments 33 Programming of ringing signal tone character 34...

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