Ericsson Dialog 3105MW User Manual
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Ericsson Dialog 3105MW User Manual

Analog telephones for md110 communication system
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Dialog 3105MW/3145/3145MW/3146
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  • Page 1: User Guide

    Dialog 3105MW/3145/3145MW/3146 and any type of Analog Telephones for MD110 Communication System User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: •...
  • Page 2 Welcome Welcome Welcome to the User Guide for the Ericsson Analog 3105MW, 3145, 3145MW, 3146 telephones and any type of analog telephones with DTMF signalling for the Ericsson MD110 Communication System, release BC11. It is a state-of-the-art Communication System. Its alliance of features and facilities effectively improves communications for virtually any kind of organization.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents page Description - Dialog 3105MW Telephone ......4 Description - Dialog 3145 Telephone ........6 Description - Dialog 3145MW Telephone ......8 Description - Dialog 3146 Telephone ........11 Free Seating (optional) ........14 Incoming Calls ..........

  • Page 4: Description - Dialog 3105Mw Telephone

    Description - Dialog 3105MW Telephone Description - Dialog 3105MW Telephone (bottom side) Dialog 3105MW/3145/3145MW/3146...
  • Page 5 Description - Dialog 3105MW Telephone Mute / Program a. Switch microphone on or off. See section “During Calls” on page 21. b. Store your most frequently called number as a quick dial number, see section “Abbreviated Numbers” on page 51.

  • Page 6: Description - Dialog 3145 Telephone

    Description - Dialog 3145 Telephone Description - Dialog 3145 Telephone (bottom side) Dialog 3105MW/3145/3145MW/3146...
  • Page 7 Ring signal character Adjust ring signal character. See section “Adjustments” on page 77. Loudspeaker Handset with hearing aid function See section “Adjustments” on page 77. Please note: The handset may retain small metal objects in the earcap region. Dialog 3105MW/3145/3145MW/3146...

  • Page 8: Description - Dialog 3145Mw Telephone

    Description - Dialog 3145MW Telephone Description - Dialog 3145MW Telephone (bottom side) Dialog 3105MW/3145/3145MW/3146...
  • Page 9 Speaker volume Adjust speaker volume. See section “Adjustments” on page 77. Message waiting Set type of message waiting indication. See section “Adjustments” on page 77. Ring signal character Adjust ring signal character. See section “Adjustments” on page 77. Dialog 3105MW/3145/3145MW/3146...
  • Page 10 Description - Dialog 3145MW Telephone Loudspeaker Handset with hearing aid function See section “Adjustments” on page 77. Please note: The handset may retain small metal objects in the earcap region. Dialog 3105MW/3145/3145MW/3146...

  • Page 11: Description - Dialog 3146 Telephone

    Description - Dialog 3146 Telephone Description - Dialog 3146 Telephone (bottom side) Dialog 3105MW/3145/3145MW/3146...
  • Page 12 Adjust speaker volume. See section “Adjustments” on page 77. Data port Enables a parallel connection of a PC or modem. Program on or off Slide the switch to set programming on or off. Ring signal character Adjust ring signal character. See section “Adjustments” on page 77. Dialog 3105MW/3145/3145MW/3146...
  • Page 13 Description - Dialog 3146 Telephone Loudspeaker Handset with hearing aid function See section “Adjustments” on page 77. Please note: The handset may retain small metal objects in the earcap region. Dialog 3105MW/3145/3145MW/3146...

  • Page 14: Free Seating (Optional)

    Enter the authorization code and press Enter your telephone number and press Replace the handset to finish the procedure Note: An earlier version of the Free Seating function use another procedure: * 1 0 * To log on, press extension No. Dialog 3105MW/3145/3145MW/3146...

  • Page 15: To Log Off

    To log off Lift the handset # 1 1 # Press Replace the handset to finish the procedure Note: An earlier version of the Free Seating function use another procedure: # 1 0 # To log off, press Dialog 3105MW/3145/3145MW/3146...

  • Page 16: Incoming Calls

    Lift the handset On another extension You can answer a call to another extension from any phone in your office. Lift the handset and call the ringing extension You receive busy tone. Press Note: France press ; Sweden press Dialog 3105MW/3145/3145MW/3146...
  • Page 17 The waiting call will be signalled on your phone. Lift the handset to receive the new call After finishing the new call: Replace the handset Your first call will be signalled on your phone. Lift the handset to receive the first call again Dialog 3105MW/3145/3145MW/3146...

  • Page 18: Outgoing Calls

    (optional function Least Cost Routing is used in the system), keep waiting. Once a line becomes free you will receive a dial tone. If a warning tone is heard, the selected line is marked “Expensive”. Dialog 3105MW/3145/3145MW/3146...

  • Page 19: Individual External Line

    Sometimes it is required to wait for a new dial tone after dialling the prefix digit when making an external call. In such situations, you must store the pause for a new dial tone into the number: On the Ericsson Analog telephones: Press Note: This function is not supported for other analog telephones.

  • Page 20: Last External Number Redial

    See section “Make calls” on page On the Ericsson Analog telephones: Lift the handset and press to redial last dialled external number On other analog telephones: u * * *...

  • Page 21: During Calls

    You can for instance make an inquiry, transfer the call or create a conference. Monitoring Note: This section only applies to the Ericsson Dialog 3145, Dialog 3145MW and Dialog 3146 telephones. You have an ongoing conversation via the handset.

  • Page 22: Refer Back

    Press to switch the microphone on or off When the lamp lights, the caller will not be able to hear the conversation in your room. Note: Mute key is slightly different on the Ericsson Dialog 3105MW telephone. Inquiry During an ongoing conversation you like to make an inquiry to an internal or external party.
  • Page 23 Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the dialled extension is busy or Transfer is not allowed, your phone will ring again. Dialog 3105MW/3145/3145MW/3146...
  • Page 24 Wait for answer. Press to establish a three party conference Now you have established a three party conference. Note: Sweden press Repeat the procedure to include other persons to the conference Replace the handset to leave the conference Dialog 3105MW/3145/3145MW/3146...

  • Page 25: On Hold

    To resume the call on your own extension Lift the handset To resume the call on another extension Lift the handset Call the extension where the call was put on hold Press Note: France press ; Sweden press Dialog 3105MW/3145/3145MW/3146...

  • Page 26: When You Receive A Busy Tone

    You have to answer within eight seconds, otherwise the Callback service is cancelled. Lift the handset when you are called back The system calls the extension. Note: Callbacks can be activated on several extensions at the same time. Dialog 3105MW/3145/3145MW/3146...
  • Page 27 Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number. Press and replace the handset Cancel all Callbacks Lift the handset # 3 7 # Press Replace the handset Dialog 3105MW/3145/3145MW/3146...

  • Page 28: Call Waiting

    Notes: The warning tone might be disabled for your system. The Intrusion function might be blocked for use on your extension (programmed by system administrator). If Intrusion is not allowed you will continue to receive a busy tone. Dialog 3105MW/3145/3145MW/3146...

  • Page 29: Intrusion On A Busy External Line

    Notes: The warning tone might be disabled for your system. The Intrusion function might be blocked for use on your extension (programmed by system administrator). If Intrusion is not allowed you will continue to receive a busy tone. Dialog 3105MW/3145/3145MW/3146...

  • Page 30: Call Forwarding

    Lift the handset * 2 1 # Press * 2 # Note: U.K. press Replace the handset Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in section “Internal Follow-me” on page Dialog 3105MW/3145/3145MW/3146...
  • Page 31 Note: Finland and Norway press Replace the handset The incoming call is diverted after 3 signals. To cancel: Lift the handset # 2 1 1 # Press # 6 1 # Note: Finland and Norway press Replace the handset Dialog 3105MW/3145/3145MW/3146...
  • Page 32 Note: Finland and Norway press Replace the handset Diversion to another information service facility Lift the handset * 2 1 8 # Press Replace the handset To cancel: Lift the handset # 2 1 8 # Press Replace the handset Dialog 3105MW/3145/3145MW/3146...

  • Page 33: Internal Follow-Me

    Note: U.K. press Press and dial the diversion number Press and replace the handset Calls are diverted to the answering position. Note: Internal Follow-me must be ordered from your own extension before you can redirect from answering position. Dialog 3105MW/3145/3145MW/3146...

  • Page 34: External Follow-Me

    * 2 2 # z Press and dial the digit or digits to get an external line and the external number Press and replace the handset Cancel Lift the handset # 2 2 # Press Replace the handset Dialog 3105MW/3145/3145MW/3146...

  • Page 35: Bypass Diversion

    Voice Mail or a colleague. You can activate the function from your own office telephone or when out of the office, by using the Direct Inward System Access function (DISA). Dialog 3105MW/3145/3145MW/3146...
  • Page 36 Use the Absence Information function or call the operator. If Voice Mail is included in the activated profile, always update your greeting with Absence Information. To cancel from your office telephone Lift the handset # 1 0 # Press Replace the handset Dialog 3105MW/3145/3145MW/3146...
  • Page 37 Note: If the operator is included in the activated profile as an answering position, always inform the operator if you are absent. Use the Absence Information function or call the operator. If Voice Mail is included in the activated profile, always update your greeting with Absence Information. Dialog 3105MW/3145/3145MW/3146...
  • Page 38 Note: If Personal Screen Call Server is connected to your system, you can edit the profiles via your Intranet. See instructions for the server! Dialog 3105MW/3145/3145MW/3146...
  • Page 39 If your system admits 1-5 personal profiles, design the different profiles to fit your most used positions Make sure you use as few answering positions as possible for each profile. Profile examples: – In office – At home – On travel – Absent/not reachable Dialog 3105MW/3145/3145MW/3146...
  • Page 40 1234 Cordless 5234 Voice Mail * Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc. Profile 2 At home Search Type of telephone or Ring time order answering position* Telephone number (seconds) External 222222 Mobile 0706666666 Voice Mail Dialog 3105MW/3145/3145MW/3146...

  • Page 41: Setting Form For Search Profiles

    Telephone number (seconds) Profile 4 ......Search Type of telephone or Ring time order answering position* Telephone number (seconds) Profile 5 ......Search Type of telephone or Ring time order answering position* Telephone number (seconds) Dialog 3105MW/3145/3145MW/3146...

  • Page 42: Internal Messages

    For Dialog 3185MW there is also a lamp indication. Answer MMW at your own extension Lift the handset Cancel MMW at your own extension Lift the handset # 3 1 # Press Replace the handset Dialog 3105MW/3145/3145MW/3146...
  • Page 43 Lift the handset * 3 1 * Press Dial the extension number Press and replace the handset Cancel MMW to another extension Lift the handset # 3 1 * Press Dial the extension number Press and replace the handset Dialog 3105MW/3145/3145MW/3146...

  • Page 44: Voice Mail

    Voice Mail Voice Mail Your incoming messages can be indicated by a rapidly flashing message key (Dialog 3105MW telephone) or a rapidly flashing message waiting lamp (Dialog 3145MW telephone). See section “Message waiting indication” on page 79. While you are away from the office, callers can leave messages in your mailbox.
  • Page 45 If you are asked to enter your security code (the used telephone has a mailbox of its own): Press Enter your mailbox number (normally your office extension number) Enter your security code (if required) Follow the recorded instructions Dialog 3105MW/3145/3145MW/3146...
  • Page 46 If you are asked to enter your security code (the used telephone has a mailbox of its own): Press Enter the mailbox number (normally the office extension number of the person served) Enter the security code of the person served (if required) Follow the recorded instructions Dialog 3105MW/3145/3145MW/3146...
  • Page 47 Recorded instructions ask you to press different digits in order to listen to caller's messages, record your own greetings, change your password or exit your mailbox, etc. The following diagram gives an overview of the mailbox system and the digits to be used. Dialog 3105MW/3145/3145MW/3146...

  • Page 48: Information

    Contact your system administrator regarding your available absence codes. * 0 9 1 5 Press and enter the date (MMDD) or time (HHMM) of your return Note: If no return time or date is needed, this step can be excluded. Dialog 3105MW/3145/3145MW/3146...
  • Page 49 Lift the handset * 2 3 0 * Press Dial the extension number and press Enter the absence code * 0 9 1 5 Press and enter the date or time of the other person’s return Press Replace the handset Dialog 3105MW/3145/3145MW/3146...
  • Page 50 # 2 3 0 * Press Dial the extension number and press Note: If the special dial tone is received, the authorization code for the other extension is required. Add the code and press # before replacing the handset. Replace the handset Dialog 3105MW/3145/3145MW/3146...

  • Page 51: Abbreviated Numbers

    “ ” to “ ” (if this function is allowed). Note: In Finland up to nine numbers, keys Common abbreviated numbers Lift the handset Dial the common abbreviated number Please refer to your telephone directory. Dialog 3105MW/3145/3145MW/3146...

  • Page 52: Individual Abbreviated Numbers

    Dial the digit or digits to get an external line and the external number Note: The programmed number may consist of a maximum of 20 digits plus a ” ”, which indicates the second dial tone from the public network. Press Replace the handset Dialog 3105MW/3145/3145MW/3146...
  • Page 53 Lift the handset # 5 1 * Press Enter the number you want to erase (0-9) and press Note: Finland press ( Replace the handset Erase all programmed numbers Lift the handset # 5 1 # Press Replace the handset Dialog 3105MW/3145/3145MW/3146...

  • Page 54: Dial By A Function Key

    Abbreviated Numbers Dial By a Function Key Notes: This section only applies to the Ericsson Dialog 3145, Dialog 3145MW and Dialog 3146 telephones. For the Dialog 3146, make sure the programming slide switch is set in the "Prog On" position.

  • Page 55: Quick Dial Number

    Abbreviated Numbers Quick dial number Note: This section only applies to the Ericsson Dialog 3105MW telephone. This feature lets you call a complete number by pressing only one button. Stored numbers can consist of maximum 21 digits. Lift the handset Wait for dial tone.

  • Page 56: Group Facilities

    Calls to the alternative group can only be answered when there are no calls to your own group. Finland and Sweden press Common Bell Group Calls are signalled on a common bell. Lift the handset Press to answer Note: Finland and Sweden press Dialog 3105MW/3145/3145MW/3146...

  • Page 57: Group Hunting

    If you are authorized you can divert all calls to a group to another extension or group: Lift the handset * 2 4 * Press Dial the number of the group to be diverted and press Dial the extension number of the new anwering position Press Replace the handset Dialog 3105MW/3145/3145MW/3146...
  • Page 58 Group Facilities To cancel the Diversion: Lift the handset # 2 4 * Press Dial the number of the group that has been diverted Press Replace the handset Dialog 3105MW/3145/3145MW/3146...

  • Page 59: Other Useful Facilities

    Lift the handset * 6 1 * Press * 7 1 * Note: Finland and Norway press Enter the account code and press Dial tone. Dial the digit or digits to get an external line and the external number Dialog 3105MW/3145/3145MW/3146...

  • Page 60: General Cancellation

    Answer the call in the normal way. Universal Night Service All incoming calls to the operator are transferred to a universal signalling device, e.g. the common bell. Answer the call as described in section “Common Bell Group” on page 56. Dialog 3105MW/3145/3145MW/3146...
  • Page 61 Press and dial the digit or digits to get a line Press and dial the external line number Press Replace the handset Cancel Lift the handset # 8 4 # z Press and dial your own extension number Replace the handset Dialog 3105MW/3145/3145MW/3146...

  • Page 62: Hot Line

    Up to seven calling parties may be connected at the same time. Emergency state In the event of an emergency the operator can switch the exchange into emergency state, during which only pre- programmed extensions are permitted to make calls. Dialog 3105MW/3145/3145MW/3146...

  • Page 63: Data Communication

    With common authorization code Call the DISA function at your office Dial tone. * 7 2 * Press Enter the authorization code and press Dial tone. Dial the external number Dialog 3105MW/3145/3145MW/3146...
  • Page 64 Other Useful Facilities With individual authorization code Call the DISA function at your office Dial tone. * 7 5 * Press Enter the authorization code and press Dial your own extension number and press Dial tone. Dial the external number Dialog 3105MW/3145/3145MW/3146...

  • Page 65: Paging (Optional)

    If you receive a congestion tone when paging, this indicates that the paged person has his paging receiver in the charging rack and is probably out of the office. Dialog 3105MW/3145/3145MW/3146...
  • Page 66 From any telephone within the system and within the predetermined paging time: Lift the handset * 8 2 * Press Dial your own extension number and press Or if only one paging call is permitted at the time: Lift the handset * 8 2 # Press Dialog 3105MW/3145/3145MW/3146...

  • Page 67: Paging Receivers With A Display

    If you want to start Paging without calling the person: Lift the handset * 8 1 * Press Dial the extension number and press Wait for the acknowledgement tone. Replace the handset Wait for the paged person to call back. Dialog 3105MW/3145/3145MW/3146...
  • Page 68 Dial your own extension number and press Or if only one paging call is permitted at the time: Lift the handset * 8 2 # Press If a message code is shown in the display, take the appropriate action. Dialog 3105MW/3145/3145MW/3146...

  • Page 69: Paging Receivers With Voice Message

    If your paging receiver has bothway voice connection, press the answer button to speak. If no bothway connection exists, take the appropriate action according to the message or answer the paging in the same way as Paging without a voice message. Dialog 3105MW/3145/3145MW/3146...

  • Page 70: Alarm Paging

    If you want to send an alarm message code: Lift the handset * 8 1 0 * Press Dial the extension number and press Dial the message code (1-5 digits) and press Wait for the acknowledgement tone. Replace the handset Dialog 3105MW/3145/3145MW/3146...
  • Page 71 Press Dial your own extension number and press To acknowledge an alarm for another extension: Lift the handset * 8 2 0 * Press Dial the other extension number and press Dial your own extension number and press Dialog 3105MW/3145/3145MW/3146...

  • Page 72: Authority

    When you activate DND, calls to your extension are not indicated. Outgoing calls can be made as usual. * 2 7 # Dial to activate Special dial tone. # 2 7 # Dial to deactivate Replace the handset to finish activation/deactivation Dialog 3105MW/3145/3145MW/3146...

  • Page 73: Group Do Not Disturb

    Note: Germany and South Africa press Press and replace the handset Bypass Lift the handset * 6 0 * z Press and dial the extension number Press The call is made to the specified extension in the group. Dialog 3105MW/3145/3145MW/3146...
  • Page 74 To open an extension for some calls Lift the handset # 7 3 * Press Enter authorization code and press Verification tone. To lock an extension Lift the handset * 7 3 * Press Enter authorization code and press Verification tone. Dialog 3105MW/3145/3145MW/3146...
  • Page 75 Enter authorization code and press Verification tone. Dial the digit or digits to get an external line and the external number To open your telephone Lift the handset # 7 6 * Press Enter authorization code and press Verification tone. Dialog 3105MW/3145/3145MW/3146...
  • Page 76 Dial the digit or digits to get an external line and the external number To change your individual authority code Lift the handset * 7 4 * Press Enter old authorization code and press Enter new authorization code and press Verification tone. Dialog 3105MW/3145/3145MW/3146...

  • Page 77: Adjustments

    Adjustments Adjustments Note: This chapter only applies to the Ericsson Analog telephones. Handset volume Adjust the handset volume using the slide switch. Slide to change the volume Loudspeaker volume Note: This section only applies to the Ericsson Dialog 3145, Dialog 3145MW and Dialog 3146 telephones.

  • Page 78: Ring Signal Volume

    On the Ericsson Dialog 3105MW telephone: Slide to change the character On the Ericsson Dialog 3145, 3145MW and 3146 telephones: Slide to change the character Hearing aid compability Since your telephone has a built-in inductive coupler for the hard- of-hearing, anyone so desiring can use the telecoil in his/her hearing-aid while telephoning.

  • Page 79: Message Waiting Indication

    Note: This section only applies to the Ericsson Dialog 3105MW and Dialog 3145MW telephones. Your incoming messages can be indicated by a rapidly flashing message key (Ericsson Dialog 3105MW telephone) or a rapidly flashing message waiting lamp (Ericsson Dialog 3145MW telephone).

  • Page 80: Audible Signals

    Dial tone Special dial tone Ringing tone or Queue tone every 4th second Busy tone Congestion tone Number unobtainable tone Call waiting tone Intrusion tone Conference tone every 15th second (to all parties) Verification tone Warning tone, expensive route Dialog 3105MW/3145/3145MW/3146...

  • Page 81: Ring Signals

    Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator. Internal ringing signal External ringing signal Recall signal (automatic callback reminder) Dialog 3105MW/3145/3145MW/3146...

  • Page 82: Installation

    Installation Installation Install cables Ericsson Dialog 3105MW telephone Ericsson Dialog 3145MW telephone Dialog 3105MW/3145/3145MW/3146...

  • Page 83: Wall Mounting Handset Hook

    Installation Ericsson Dialog 3145 telephone Ericsson Dialog 3146 telephone Cable to handset Cable to exchange Wall mounting screw holes You can put the cable to the handset in any of the two notches underneath the telephone. The cable to the exchange has to be plugged in “ANALOGUE LINE”.

  • Page 84: Placing The Telephone

    Do not use rough rags, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. Dialog 3105MW/3145/3145MW/3146...

  • Page 85: Troubleshooting

    If that telephone is working properly, the problem is probably in your telephone, contact your system administrator. Check for operational problems If operational problems are found, the problem is in the telephone network, contact the local telephone service or the local telephone company. Dialog 3105MW/3145/3145MW/3146...

  • Page 86: Index

    Data communication 63 Ring signal volume 78 Data Privacy 72 Alarm extension 62 Description Answer calls 16 Ericsson Dialog 3105MW Telephone 4 Audible Signals 80 Ericsson DIalog 3145 Telephone 6 Ringing signals 81 Ericsson Dialog 3145MW Telephone 8 Tone characteristics 80...
  • Page 87 Last External Number Redial 20 Log off 15 Log on 14 Transfer 23 Make calls 18 Voice Mail 44 Manual Message Waiting (MMW) 42 Integrated Voice Mai 44 Monitoring 21 Mute 22 When You Receive a Busy Tone 26 Night Service 60 Dialog 3105MW/3145/3145MW/3146...
  • Page 88 Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world. Ericsson Enterprise AB All rights reserved.

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