Table of Contents
Advertisement
Quick Links
Advertisement
Chapters
Table of Contents
Related Manuals for Inter-Tel USER GUIDE 8524
Summary of Contents for Inter-Tel USER GUIDE 8524
- Page 1 Model 8524/8525 User Guide...
- Page 3 UICK REQUENTLY These are the basic instructions for the most frequently-used telephone and voice mail features for Inter-Tel endpoints. For detailed information about these and other features, refer to the complete instructions in the appropriate user guide. LACING AN NTERCOM Press and dial an extension number.
- Page 4 START Do one of the following: • To forward to an outside telephone number: Press outgoing line, and dial a telephone number. • To forward to an extension number: Dial the extension number.
- Page 5 Press and select an outgoing line. LINE Dial the desired telephone number. Wait for an answer, announce the call, and then press If the number is busy, there is no answer, or the transfer is refused, press and the flashing line number to return to the caller.
- Page 6 ISTENING TO OICE Enter your mailbox as described on If E-Mail Reader is enabled for your mailbox, say “Voice Mail” or press If E-Mail Reader is not enabled for your mailbox, skip this step. Select one of the following: • Say “New”...
- Page 7 ESSAGE PTIONS Below is a summary of the options you can use when accessing messages, after playing messages, and when recording voice mail messages. LISTENING TO MSG AFTER MSG PLAYS LEAVING MSG Back Up Replay the Replay the message message Pause Reply to the Append the...
- Page 8 EMOTE EATURE CCESS Remote Feature Access allows you to change your station password, place your endpoint in Do-Not-Disturb mode, and forward calls from another endpoint or through a special dial-up line. If you do not hear a tone after each step, or if you hear repeating tones, you have made a mistake or the feature is restricted.
- Page 9 ® This Inter-Tel user guide is released by Inter-Tel, Inc. as a guide for end-users. It pro- vides information necessary to use the Model 8524/8525 endpoint. The contents of this user guide, which reflect current Inter-Tel standards, are subject to revision or change without notice.
-
Page 11: Table Of Contents
Speed Dialing............54 ©Inter-Tel, Inc. April 2005 printed in US... - Page 12 CONTENTS Using Record-a-call ............57 Paging .
-
Page 13: Finding Your Way
Endpoint Guidelines ....... . 15 Telephone System Guidelines ......16 ®... -
Page 14: Welcome
95) for easy reference. NOTE: Because the telephone system is very flexible and programmable, the proce- dures for using the features might vary slightly from the descriptions in this guide. If so, your trainer or system administrator can tell you how your system differs and how to use the features. -
Page 15: About Your Endpoint
EARPIECE HEADSET JACK POWER PREVIOUS HOLD FUNCTION ® Inter-Tel Model 8524/8525 User Guide LCD PANEL ENTER EXTENSION NUMBER: _ NUMBER: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _... -
Page 16: Liquid Crystal Display (Lcd)
Slow Blink Line is recalling from Hold or Transfer. Fast Blink Line is ringing or camped on. Wink Line is on hold. FUNCTION BUTTON # > Inter-Tel DESCRIPTION DESCRIPTION (LCD) Mute (MUTE) Forward (FWD) Undefined Undefined Conference (CNF) Message (MSG) -
Page 17: Basic Button Functions
Feature Menus (while end- point is in use) User preferences (while end- # > point is idle) (Base Volume, Ring Type) ® Inter-Tel Model 8524/8525 User Guide ACTION Press and hold until double chirp Press and hold until single chirp... -
Page 18: Maintenance And Diagnostics
The display should look similar to the one shown on the To turn the diagnostics off, hold the If anything is missing from the display, there is something wrong with the endpoint and it should be returned to Inter-Tel for repair or replacement. IAGNOSTICS button, then release the button until you hear one beep. -
Page 19: Battery Packs & Headset
To insure proper charging and to prevent damage, the battery pack should be at room temperature, 50° to 80° F (10° to 30° C) when you charge it. ® Inter-Tel Model 8524/8525 User Guide EADSET , and the fluttering line number to return to the call. -
Page 20: The Quick Charger
If placed correctly, the light on the Quick Charger will shine solid green. When the pack is fully charged, the green light will begin to flash. ® Inter-Tel Model 8524/8525 User Guide... -
Page 21: Answer A Call
® Inter-Tel Model 8524/8525 User Guide Inter-Tel offers optional headsets for use in noisy environments or if you need to have your hands free while talking on the endpoint. To use the headset, simply plug it into the jack on the side of the endpoint. -
Page 22: About Voice Mail
BOUT OICE Voice mail is an application that is part of the Inter-Tel voice processing system. Using voice mail, you and other callers can send and receive recorded messages from any supported endpoint on the system. To use voice mail features, each user (or sub- scriber) is assigned a mailbox, which usually corresponds to the extension number assigned to your endpoint. - Page 23 Programming a fax destination (see • Changing the message search order (see • Programming remote messaging (see • Screening calls (see • Using the voice mail directory (see ® Inter-Tel Model 8524/8525 User Guide page page page page page page page page...
-
Page 24: Enterprise Messaging
Enterprise Messaging Enterprise Messaging (EM) is the Inter-Tel messaging system that uses industry-stan- dard protocols for communication and messaging. EM unifies communication and messaging by providing access to voice mail, fax, and e-mail messages in your mail- box. The EM system provides voice mail users with the following advanced messag- ing features: •... -
Page 25: Automatic Speech Recognition (Asr)
• You can temporarily disable ASR for the current call by selecting option eight from the main menu. ® Inter-Tel Model 8524/8525 User Guide digit. page 75). For security... -
Page 26: Model 8524/8525 Endpoints Vs
ODEL RADITIONAL The Model 8524 and 8525 is designed to emulate an Inter-Tel two-line display end- point. Some users may want to use both the Model 8524/8525 endpoint and a two-line display endpoint. The following are the differences between the Model 8524/8525 and two-line display endpoints: •... -
Page 27: Tips For Use
SHOULD NOT carry the endpoint next to the pacemaker. Operation of the endpoint may produce an audible noise noticeable to hearing aid users. It is recommended that an Inter-Tel headset be used by a hearing aid user. -
Page 28: Telephone System Guidelines
Telephone System Guidelines • Your telephone system may be programmed for one or two dial tones. Systems with two dial tones have one for intercom calls and one for outside calls. • Many features “time out” if you wait too long before performing the next step. If this happens, you must hang up and start again. -
Page 29: Getting Started
Using Reminder Messages ......43 ® Inter-Tel Model 8524/8525 User Guide PAGE... -
Page 30: Introduction
NOTE: If your telephone system uses Enterprise Messaging (EM), your mailbox may have the Automatic Speech Recognition (ASR) feature enabled. When ASR is enabled for your mailbox, you have the option of issuing a spoken command or pressing a dial- pad button. -
Page 31: Initializing Your Mailbox
The system then plays a prompt that introduces you to the basic voice mail system features. You can skip this introduction by saying “Skip” or by pressing , if desired. ® Inter-Tel Model 8524/8525 User Guide to identify yourself as a subscriber. to identify yourself as a subscriber. -
Page 32: Recording Your Personal Greetings
Depending on how your system is programmed, the system greeting may also include, “After the tone, please record your message. When finished, you may hang up to deliver the message or press pound for more options.” to return to the operator) Inter-Tel ® Model 8524/8525 User Guide... -
Page 33: Recording Your Voice Mail Directory Name
Then say “Accept” or press accept your recorded name. Press to hang up. ® Inter-Tel Model 8524/8525 User Guide page to select the Personal Options Menu. to record or change your personal greeting. -
Page 34: Making And Receiving Calls
Your extension number allows other people to place intercom calls to you, without dialing any extra codes. And, because every endpoint in your telephone system is assigned an extension number, you can call other people in your system quickly and easily. -
Page 35: Outside Calls
Outside Calls With outside calls, you can talk to people who aren’t members of your telephone sys- tem. When you make an outside call, however, you must dial any area codes or long distance digits that your telephone company requires. -
Page 36: Receiving Outside Calls
Europe for emergency services. . The waiting call rings in. Answer as . Then answer the waiting call HOLD and the flashing line number. plus a number for out- LINE and dial LINE ® Inter-Tel Model 8524/8525 User Guide... -
Page 37: Placing Calls On Hold
To mute the microphone so that you can hear the other party but they cannot hear you (this does not put them on hold): Press and then To return to the call, press ® Inter-Tel Model 8524/8525 User Guide page 28). , and the flashing line number. and then... -
Page 38: Placing Conference Calls
HOLD , then press or a flashing line HOLD and dial . This turns your when you ® Inter-Tel Model 8524/8525 User Guide... -
Page 39: Transferring Calls
Wait for an answer, announce the call, and then press If the number is busy, there is no answer, or the transfer is refused, return to the caller being transferred by pressing ® Inter-Tel Model 8524/8525 User Guide and dial , and dial to place the call on hold at the # >... -
Page 40: Using Reverse Transfer
NOTE: If the Group Call Pickup feature is enabled, you can pick up a call ringing at any station in a hunt group by dialing the hunt group’s extension number Inter-Tel ® Model 8524/8525 User Guide... -
Page 41: Forwarding Calls
Do one of the following: • To forward to an outside telephone number: Press outgoing line and dial a telephone number. • To forward to an extension number: Dial the extension number. -
Page 42: Automatic System Forwarding
Automatic System Forwarding allows your system administrator to route calls based on the type of call and the status of your telephone. Although you cannot program the path of a system forward, you can enable or disable this feature on your endpoint. -
Page 43: Redialing A Number
START NOTE: If there is no outside party name available, the display shows CANNOT ACCESS FEATURE. ® Inter-Tel Model 8524/8525 User Guide , and dial . A line is selected automatically and the number is and dial . A line is selected automatically and the number is dialed. -
Page 44: Using The Message Feature
Receiving Messages When you see a MSG message indicator: Press START message center that left the first waiting message. EATURE and dial . A call is automatically placed to the endpoint or ® Inter-Tel Model 8524/8525 User Guide... -
Page 45: Accessing Your Mailbox
NOTE: If your telephone system uses Enterprise Messaging (EM), your mailbox may have the Automatic Speech Recognition (ASR) feature enabled. When ASR is enabled for your mailbox, you have the option of issuing a spoken command or pressing a dial- pad button. -
Page 46: Disabling And Enabling Asr
ISABLING AND NABLING If your telephone system uses Enterprise Messaging (EM), your mailbox may have the Automatic Speech Recognition (ASR) feature enabled. When ASR is enabled for your mailbox, you have the option of issuing a spoken command or pressing a dialpad button. -
Page 47: Accessing Voice Mail Messages
After listening to your voice mail messages you can access the associated options. NOTE: If your telephone system uses Enterprise Messaging (EM), your mailbox may have the Automatic Speech Recognition (ASR) feature enabled. When ASR is enabled for your mailbox, you have the option of issuing a spoken command or pressing a dial- pad button. - Page 48 If the user is not available, you will have the option of leaving a voice mail message. If the telephone number is not available, you cannot reply to the mes- sage. • Say “Forward” or press subscriber.
-
Page 49: Recovering Deleted Voice Mail Messages
• Say “Recover” or press OR, say “Recover” or press OR, Say “Purge” or press Press to hang up. ® Inter-Tel Model 8524/8525 User Guide page 81 for instructions about how to recover deleted page for Message Options. to access undelete options. -
Page 50: Recording And Sending Voice Mail Messages
® Inter-Tel .wav file. to con- Model 8524/8525 User Guide... - Page 51 Press to hang up. ® Inter-Tel Model 8524/8525 User Guide to copy your message to other mailboxes. Say or to accept the subscriber’s name. to start over.
-
Page 52: Canceling Unheard Voice Mail Messages
Inter-Tel ® Model 8524/8525 User Guide... -
Page 53: Using Do-Not-Disturb Mode
DND message you have selected. Your telephone system can have up to 20 different DND messages, each of which can be changed by the system administrator, installer, or programmer. Your trainer or sys- tem administrator will give you a list of the programmed DND messages. - Page 54 59, Programming You Feature Buttons section for details on JAPANESE CHARACTERS* #or / N or # , and dial and start over. and then press the dialpad once to advance to 6632999 would long ® Inter-Tel Model 8524/8525 User Guide...
-
Page 55: Using Reminder Messages
Then the display returns after you hang up. (Reminder dis- plays interrupt, but do not affect programming.) Your telephone system can have up to 20 different reminder messages, each of which can be changed by the system administrator, installer, or programmer. Your trainer or system administrator will give you a list of reminder messages for your system. - Page 56 ® Inter-Tel Model 8524/8525 User Guide...
-
Page 57: Moving On
Using the Directories ........61 Telephone Directory ....... . 61 Voice Mail Directory . -
Page 58: Introduction
Press until Ring Type displays and press # > Press to select Telephone Ring. The ring type currently set on your endpoint displays with an asterisk (*). Press until you see the ring type you want. Then press # >... -
Page 59: Enabling Automatic Call Answer
To return your endpoint to default: Press and dial START ® Inter-Tel Model 8524/8525 User Guide . If this feature is enabled, you are auto- START . If it is disabled, you must first pressing START... -
Page 60: Setting Mailbox Preferences
NOTE: If your telephone system uses Enterprise Messaging (EM), your mailbox may have the Automatic Speech Recognition (ASR) feature enabled. When ASR is enabled for your mailbox, you have the option of issuing a spoken command or pressing a dial- pad button. -
Page 61: Changing The Voice Mail Message Envelope
Personal Options Menu. • Say “Accept” or press • Say “Cancel” or press Press to hang up. ® Inter-Tel Model 8524/8525 User Guide page 82 for instructions about how to change your page to select the Personal Options Menu. to select the Message Envelope Options Menu. -
Page 62: Changing The Call Screening Transfer Method
Personal Options Menu. for More Options. . The system tells you what your current transfer to select unannounced transfers. to select screened transfers. to select announce-only transfers. to return to the Personal Options Menu without Inter-Tel ® Model 8524/8525 User Guide... -
Page 63: Programming A Fax Destination
Programming a Fax Destination With the Inter-Tel voice processing system, when you specify a fax destination num- ber for your mailbox, callers can access your mailbox to send a fax to your fax machine. To change your fax destination number: Access your mailbox as described on Say “Personal”... -
Page 64: Programming Remote Messaging
With Remote Messaging, you can program voice mail to call you when your mailbox receives new voice mail messages. Using a “cascade” (a series of up to nine telephone numbers), voice mail will call each number until it successfully connects to a device (e.g., pager, answering machine, etc.). - Page 65 If for some reason voice mail is not able to use your remote notification, your mailbox will receive a message stating that notification could not be completed. ® Inter-Tel Model 8524/8525 User Guide page to select the Personal Options Menu.
-
Page 66: Speed Dialing
Each number is stored on your endpoint (Station Speed Dial) or in the telephone system (System Speed Dial) and is identified by a location number. Once programmed, you can quickly dial these numbers by entering a feature code and dialing the desired location number. - Page 67 • Press # > NOTE: To dial outside telephone numbers without first selecting an outgoing line, enter a line access code (such as the Outgoing Call code “8”) at the beginning of the outside telephone number. ® Inter-Tel...
- Page 68 Creating Station Speed-Dial Buttons If your telephone system supports it, you can program the programmable buttons as speed-dial buttons by selecting a speed-dial number to associate with the button. NOTE: Before you program a speed-dial button, you need to store a number in a speed-dial location (see the previous instructions).
-
Page 69: Using Record-A-Call
ECORD CALL If your telephone system is equipped with a Voice Processor (voice mail), you may have access to the Record-A-Call feature. If so, you can record an ongoing call as a mailbox message. You can then retrieve the message, just as you would any other mailbox message. -
Page 70: Paging
To make a page: Press and dial START Dial the desired zone number (0-9). After the tone, make your announcement. Press to hung up. 5 _______________________ 6 _______________________ 7 _______________________ 8 _______________________ 9 _______________________ Inter-Tel ® Model 8524/8525 User Guide... -
Page 71: Performing A "Hookflash" During A Call
“H ERFORMING A OOKFLASH Certain telephone service companies may require a timed hookflash (a quick hang up and release). To generate a hookflash while using a line: Press and dial START NOTE: This features is known as a “Recall” in European systems. -
Page 72: Using Account Codes
CCOUNT ODES If your telephone system is programmed to use the Station Message Detail Recording (SMDR) feature, you might be required to enter account codes when you place a call. These codes add information to telephone record reports that the system will periodi- cally print. -
Page 73: Using The Directories
The system will then find the closest match. Once the correct match is displayed on your endpoint, you can dial the number or press a but- ton to access that extension or feature. To search the telephone directory using your dialpad buttons: Press and dial... - Page 74 *The Japanese characters are only available if the Multilingual feature is enabled and Japanese is installed as the secondary language. **The character available depends on the software version. JAPANESE CHARACTERS* #or / N or # Inter-Tel long ® Model 8524/8525 User Guide...
-
Page 75: Voice Mail Directory
When adjoining characters are under the same button, press example, 5666 BUTTON ® Inter-Tel Model 8524/8525 User Guide ) and Next (say “Next” or press to select it. to advance to the next character. For 66337777 enters “JONES.”... - Page 76 (See step 4. to select the filter option and then respond to one of , say the last name, or spell the Inter-Tel for options). , say step ® Model 8524/8525 User Guide...
-
Page 77: Programming Remote Feature Access
Enter the new password followed by Enter the new password again for verification followed by confirmation tone. To change the station password using remote programming, see Access. ® Inter-Tel Model 8524/8525 User Guide EATURE CCESS # > # > . You hear a # >... -
Page 78: Remote Feature Access
If Busy ..... . 357 If No Answer/Busy ..358 , and dial , then press LINE # > ® Inter-Tel Model 8524/8525 User Guide... -
Page 79: Requesting Agent Help
This feature is not supported on peer-to-peer (P2P) calls. Ask your system administrator if your endpoint is configured to use P2P audio. Your telephone system may be programmed to support the Agent Help feature, which allows you to request help from a designated “Agent Help Extension” (usually your supervisor) during a call. -
Page 80: Working In Hunt Groups
Members: If the hunt group is not programmed to use Agent IDs, it will have a pre-programmed list of endpoints and will send calls to the endpoints where agents are logged in. ROUPS Groups). The hunt group calls are routed to logged-in Inter-Tel Logging ® Model 8524/8525 User Guide... - Page 81 Press to hang up. Repeat this procedure to log into additional ACD groups, if necessary. ® Inter-Tel Model 8524/8525 User Guide and enter your Agent ID, if necessary. The display . The display shows AGENT LOGIN ACD to log in to several ACD hunt groups at once. The display...
-
Page 82: Ending An Acd Hunt Group Call
If you were not logged in to an ACD hunt group, the display shows CANNOT ACCESS RESERVED FEATURE. and dial to log out of all of your ACD hunt START and dial . One of the following displays will appear: Inter-Tel ® Model 8524/8525 User Guide... -
Page 83: Using E-Mail Reader
Changing Message Envelopes ......82 Voice Mail Flowchart (Advanced Mailbox)....83 ® Inter-Tel Model 8524/8525 User Guide... -
Page 84: Introduction
• Using the voice mail directory (see NOTE: For a voice mail flowchart for standard mailbox users, see page page page page page page page page page page page page page page page Inter-Tel page ® Model 8524/8525 User Guide... -
Page 85: E-Mail Reader Features
With your advanced mailbox you can save, delete, and forward a fax (to another fax machine) using the available menu options, when prompted (see page 80). ® Inter-Tel Model 8524/8525 User Guide... -
Page 86: Using Your Advanced Mailbox
AILBOX page 18), you can use personal or system greetings page 33), the system announces how many new to cancel or return to the pre- to accept. For a voice mail flowchart for page ® Inter-Tel Model 8524/8525 User Guide... -
Page 87: Setting Up Your E-Mail Password
40 characters. In addi- tion, your e-mail administrator can set further restrictions for password length, allowed characters, number of attempts etc. Check with your administrator if you encounter any difficulties setting up your e-mail password. ® Inter-Tel Model 8524/8525 User Guide ASSWORD page... - Page 88 33. The system announces that it was to access your mailbox without access to your to enter your new e-mail password. to accept. to erase and re-enter the password. NUMBER OF TIMES BUTTON IS PRESSED & ‘ space* ® Inter-Tel Model 8524/8525 User Guide...
-
Page 89: Accessing E-Mail Messages
When you forward an e-mail message, the e-mail is converted to a fax and forwarded to the fax destination telephone number you specify. NOTE: The body of Outlook meeting messages contain links that E-Mail Reader inter- prets as text. - Page 90 Say “Continue” or press to skip ahead. to lower the volume. to play the message envelope. to raise the volume. to delete the message. to return to the previous menu. ® Inter-Tel Model 8524/8525 User Guide to con-...
- Page 91 You cannot forward an e-mail message to a mailbox or group list. When you forward an e-mail message, the e-mail is converted to a fax and for- warded to the fax destination telephone number that you specify. • Say “Previous” or press •...
-
Page 92: Accessing Fax Messages
The system announces to start over. to listen to the previous message. to play the introductory message envelope (see to listen to the next message. to save the message. to delete the message. ® Inter-Tel Model 8524/8525 User Guide... -
Page 93: Recovering Deleted Messages
• Say “Next” or press • Say “Recover” or press OR, say “Recover” or press OR, Say “Purge” or press Hang up. ® Inter-Tel Model 8524/8525 User Guide ESSAGES page for Message Options. to access undelete options. to recover a voice mail message. -
Page 94: Changing Message Envelopes
Per- to disable the entire envelope and return to the to accept the changes. to return to the Personal Options Menu. Inter-Tel page ® Model 8524/8525 User Guide... -
Page 95: Voice Mail Flowchart (Advanced Mailbox)
“Copy” Delivery “Options” DELIVERY OPTIONS “Private” “Certified” “Priority” “Send” Send and Exit Hang Up ® Inter-Tel Model 8524/8525 User Guide DVANCED to cancel or return to the previous to accept. PERSONAL OPTIONS Record “Greeting” “Primary” Greeting “Alternate” Greeting “System” Greeting (See Recording Options) Record Directory “Name”... - Page 96 ® Inter-Tel Model 8524/8525 User Guide...
-
Page 97: Learning More
Default Feature Codes ....... . . 90 ® Inter-Tel Model 8524/8525 User Guide... -
Page 98: Introduction
NOTE: Because the telephone system is very flexible and programmable, the proce- dures for using the features might vary slightly from the descriptions in this guide. If so, your trainer or system administrator can tell you how your system differs and how to use the features. -
Page 99: Frequently Asked Questions (Faq)
Inter-Tel reseller. How can I retrieve messages if I don’t know the password for my voice mail? Try using your extension number, which is your default password. - Page 100 Why don’t the local telephone company star codes (i.e.*82, *69, etc.) work when I use the Outgoing Call access code to call an outside number? Rather than use the Outgoing Call access code to obtain an outside line, you must dial a Select Line Group number before you can use the star codes.
- Page 101 If you need further assistance, contact your local authorized Inter-Tel reseller. Resellers can be located using the Inter-Tel Web site at www.inter-tel.com. All Inter-Tel sales, service, and support are handled at the local level.
-
Page 102: Default Feature Codes
*These defaults may differ depending on the software version. XTENSION UMBERS EXTENSION NAME Endpoint Extensions Hunt Groups Attendant ODES ODES ACCESS CODE 92001-92208* 92000* 911 (999 in Europe) EXTENSION NUMBER 1000-1999 2000-2299 NEW CODE NEW NUMBER ® Inter-Tel Model 8524/8525 User Guide... - Page 103 Hunt Group Replace Hunt Group Remove/Replace Message Message – Cancel Message Left Message – Cancel Message On Endpt Message – Silent Message Page Page Receive On/Off Program Baud Rate ® Inter-Tel Model 8524/8525 User Guide ODES FEATURE CODE NEW CODE...
- Page 104 Ring Intercom Always On/Off Ring Tone Selection Station Speed Dial Station Speed-Dial Programming System Forward Enable System Forward Disable System Forward On/Off System Speed Dial Switch Keymap Transfer To Hold Transfer To Ring FEATURE CODE NEW CODE ® Inter-Tel Model 8524/8525 User Guide...
- Page 105 NOTES ® Inter-Tel Model 8524/8525 User Guide...
- Page 106 ® Inter-Tel Model 8524/8525 User Guide...
-
Page 107: Index
22 making emergency 24 picking up (reverse transferring) 28 redirecting 23, 24 Canceling messages 32 ® Inter-Tel Model 8524/8525 User Guide Cascade Levels 52 Changing 46 call screening transfer method 50 directory name 21 e-mail password 76 fax destination number 51... - Page 108 35 receiving 35 recording and sending voice mail messages 38 recovering deleted 81 using do-not-disturb 57 Messaging, Remote 33, 52 Moving On 45 Muting The Microphone 25 Outside party’s name/number 31 Outside Calls 23 ® Inter-Tel Model 8524/8525 User Guide...
- Page 109 Responding to a Waiting Call 24 Returning to Default Station 47 Reverse Transfer (Call Pickup) 28 Ring Intercom Always 22 Ringing with Headset 9 ® Inter-Tel Model 8524/8525 User Guide Screening Calls 60 Search Order 51 Searching Directories 61 Selecting a Ring Type 46...
- Page 110 37 Voice Mail Options 48 volume levels 46 Waiting Calls 24 Welcome 2 What the Administrators Can Do for You 86 Working in Hunt Group 68 Wrap-Up Timer 70 Zones, Page 58 ® Inter-Tel Model 8524/8525 User Guide...
- Page 111 OICE LOWCHART NOTE: At any menu level, you can say “Cancel” or press menu or say “Accept” or press MAILBOX ACCESS • EITHER, Press the Mes- sage button to respond to a message from voice mail. OR, Call the voice mail extension number, say “Login”...
- Page 112 Part No. 935.4519 Issue 3, April 2005 A:46/562:A...