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Troubleshooting
Transmission
Problem
I see a "Sending the fax ended in
failure." message.
I see a "No response" message.
I cannot make an international
transmission.
Reception
Problem
The fax machine receives a fax, but I
want to receive it with the PC.
The PC receives a fax, but I want to
receive it with the fax machine.
I want to print out the received fax
with another printer.
The "Fax reception ended in
failure." message is displayed.
Scan and copy
Problem
I cannot scan.
The document is not pulled into the
document feeder.
A document is jammed.
38
Cause & Remedy
≥Possible causes are as follows.
—Telephone circuit is not good.
—You received a call-waiting signal.
—The other party stopped reception.
—The other party ran out of the recording paper.
Transmit again after confirming with the other party.
≥The other party did not answer the call or the line was busy.
Transmit again after waiting a while.
≥The dialing mode setting (tone or pulse) is not correct.
Open the Setup dialog box and confirm the dialing mode setup
check box in the Line tab.
≥Set the fax machine to the overseas transmission mode.
Cause & Remedy
≥You probably checked the [Receive directly to Facsimile Unit]
check box to activate in the Reception tab in the Setup dialog box.
If so, click this check box to deactivate.
≥The setting of the PC LINK on the fax machine is off. Turn it on
(p. 34).
≥The PANA LINK application does not operate. Start the PANA LINK
application.
≥Open the Setup dialog box, then check the [Receive directly to
Facsimile Unit] check box to activate in the Reception tab.
≥Print after selecting the desired printer from the Print dialog box.
≥Possible causes are as follows.
—The line condition was not good.
—The reception was interfered with the call waiting signal.
Check with the other party and try again.
Cause & Remedy
≥The facsimile unit is probably busy. Try again after the other
operation is completed.
≥There might be not enough free space on the hard disk. Try again
after deleting unnecessary files or closing unused applications.
≥There might be not enough RAM. Try again after closing some
applications.
≥Restart the PC, then try again.
≥Confirm that a maximum of 15 pages are set correctly.
≥If you select Fine (200 x 200 dpi) in the image quality list, make
sure the document is less than 655 mm (25
Art (400 x 400 dpi), make sure the document is less than 470 mm
(18
1
⁄
q). Remove the jammed document and try it again.
2
7
⁄
q). If you select Line
8
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