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Resolution
Direct Vent Gas Fireplace
Installation and
Operating Instructions
Models: VHLDV500
waRnInG
IF tHe InFORMatIOn In tHese InstRuctIOns Is nOt
FOLLOweD exactLy, a FIRe OR expLOsIOn May
ResuLt causInG pROpeRty DaMaGe, peRsOnaL
InjuRy OR LOss OF LIFe.
–
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
–
wHat tO DO IF yOu sMeLL Gas
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
–
Installation and service must be performed
by a qualified installer, service agency or the
gas supplier.
waRnInG: Improper installation, adjustment, alteration,
services or maintenance can cause injury or property
damage. Refer to this manual. For assistance or additional
information consult a qualified installer, service agency
or the gas supplier.
this appliance may be installed in an aftermarket*,
permanently located, manufactured home (usa only) or
mobile home, where not prohibited by local codes.
this appliance is only for use with the type of gas
indicated on the rating plate. this appliance is not
convertible for use with other gases, unless a certified
kit is used.
* aftermarket: completion of sale, not for purpose of resale, from the
manufacturer.
0293
Due tO HIGH teMpeRatuRes, tHe appLIance
VHLDV cover
sHOuLD Be LOcateD Out OF tRaFFIc anD
away FROM FuRnItuRe anD DRapeRIes.
cHILDRen anD aDuLts sHOuLD Be aLeRteD
tO t H e H a Z a R D s O F H I G H s u R Fa c e
teMpeRatuRe anD sHOuLD stay away tO
aVOID BuRns OR cLOtHInG IGnItIOn.
yOunG cHILDRen sHOuLD Be supeRVIseD
wHen tHey aRe In tHe saMe ROOM as tHe
appLIance.
cLOtHInG OR OtHeR FLaMMaBLe MateRIaL
sHOuLD nOt Be pLaceD On OR neaR tHe
appLIance.
Keep tHe ROOM aRea cLeaR anD FRee FROM
cOMBustIBLe MateRIaLs, GasOLIne, anD
OtHeR FLaMMaBLe VapORs anD LIquIDs.
InstaLLeR: Leave this manual with the appliance.
cOnsuMeR: Retain this manual for future refer-
ence.
20300293 1/11 Rev. 3
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Table of Contents
Troubleshooting
Related Manuals for Vermont Castings VHLDV500
Summary of Contents for Vermont Castings VHLDV500
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Page 1: Installation And Operating Instructions
Resolution Direct Vent Gas Fireplace Installation and Operating Instructions Models: VHLDV500 waRnInG IF tHe InFORMatIOn In tHese InstRuctIOns Is nOt FOLLOweD exactLy, a FIRe OR expLOsIOn May ResuLt causInG pROpeRty DaMaGe, peRsOnaL InjuRy OR LOss OF LIFe. – Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. -
Page 2: Table Of Contents
Resolution Direct Vent Gas Fireplace cOntents thank you and congratulations on your purchase of a Vermont castings Fireplace. pLease ReaD tHe InstaLLatIOn anD OpeRatIOn InstRuctIOns BeFORe usInG tHe appLIance! IMpORtant: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible fire hazard and will void the warranty. -
Page 3: Important Safety Information
IMpORtant saFety InFORMatIOn Resolution Direct Vent Gas Fireplace OwneR InstaLLeR Please retain these instructions for future reference. Please leave these instructions with the appliance. • Read this owner’s manual carefully and completely before trying to assemble, operate, or service this fireplace. •... -
Page 4: Code Approval
IMpORtant saFety InFORMatIOn and cODe appROVaL Resolution Direct Vent Gas Fireplace Continued from page 3 12. Do not use this fireplace to cook food or burn paper or IMpORtant: other objects. pLease ReaD tHe FOLLOwInG 13. Never place anything on top of fireplace. caReFuLLy 14. -
Page 5: Product Features
Only Inlet Maximum 10.5” w.c. 13.0” w.c. VHLDV500NTSC Nat. 50,000 35,500 17,500 Manifold Pressure 3.5” w.c. 10.0” w.c. VHLDV500PTSC 50,000 38,500 17,500 Orifice size Model Fuel Front Rear VHLDV500 Nat. 2.3 mm #30 (.1285) VHLDV500 #50 (.070") #55 (.052") 20300293... -
Page 6: Fireplace & Framing Dimensions
FIRepLace and FRaMInG DIMensIOns Resolution Direct Vent Gas Fireplace 32 ” (816 mm) Min. Rough 24 ” ” (1434 mm) Opening (622 mm) Depth ” (218 mm) 23 ” (606 mm) 23 ” (606 mm) ” (1253 mm) 1/2” or 5/8” Min. Rough Opening Width Min. Rough 4 ” Opening (108 mm) Height 44 ” (1137 mm) 44 ” ” (1127 mm) (976 mm) ”... -
Page 7: Pre-Installation Information
pRe-InstaLLatIOn InFORMatIOn Resolution Direct Vent Gas Fireplace BeFORe yOu staRt FIReBOx FRaMInG Read this homeowner manual thoroughly and follow all Firebox framing can be built before or after the appliance instructions carefully. Inspect all contents for shipping is set in place. Refer to Figure 2 for firebox dimensions damage and immediately inform your dealer if any damage and framing. -
Page 8: Fireplace Location
pRe-InstaLLatIOn InFORMatIOn Resolution Direct Vent Gas Fireplace FIRepLace LOcatIOn Plan for the installation of your appliance. This includes determining where the unit is to be installed, the vent configuration to be used, framing and finishing details, and whether any optional accessories (i.e. -
Page 9: Clearances
cLeaRances Resolution Direct Vent Gas Fireplace cLeaRances tO cOMBustIBLes Follow these instructions carefully to ensure safe installation. Failure to follow instructions exactly can create a fire hazard. the appliance cannot be installed on a carpet, tile or other combustible material other than wood flooring. If installed on carpet or vinyl flooring, the appliance shall be installed on a metal, wood or noncombustible material panel extending full width and depth of the appliance. -
Page 10: Secure Fireplace
secuRe FIRepLace to FLOOR or FRaMInG Resolution Direct Vent Gas Fireplace The fireplace must be secured to the floor and/or to framing studs as shown in Figure 6. Use two (2) wood screws or masonry/ concrete screws to secure fireplace to the floor. Use four (4) screws to attach fireplace to framing. -
Page 11: Venting Installation
VentInG InstaLLatIOn Resolution Direct Vent Gas Fireplace Read all instructions completely and thoroughly before attempting installation. Failure to do so could result in serious injury, property damage or loss of life. Operation of improperly installed and maintained venting system could result in serious injury, property damage or loss of life. -
Page 12: Installation Planning
VentInG InstaLLatIOn Resolution Direct Vent Gas Fireplace InstaLLatIOn pLannInG There are two basic types of direct-vent installation: never run the vent pipe down. this may • Horizontal Termination cause excessive temperatures which could • Vertical Termination cause a fire. It is important to select the proper length of vent pipe for the type of termination you choose. -
Page 13: Termination Locations
VentInG InstaLLatIOn Resolution Direct Vent Gas Fireplace GeneRaL VentInG InFORMatIOn - teRMInatIOn LOcatIOn INSIDE CORNER DETAIL G V H A D E L C B B V Fixed B V Closed V Fixed Operable Closed F V B M V B J ... -
Page 14: Termination Clearances
Resolution Direct Vent Gas Fireplace VentInG InstaLLatIOn Termination Clearances Termination clearances for buildings with combustible and noncombustible exteriors. Alcove Applications* Inside Corner Outside Corner Combustible 6" (152 mm) Combustible 6" (152 mm) Noncombustible 2" (51 mm) Noncombustible 2" (51 mm) Balcony - Balcony - with no side wall... -
Page 15: Vertical Sidewall Installation
VentInG InstaLLatIOn Resolution Direct Vent Gas Fireplace VeRtIcaL sIDewaLL InstaLLatIOn nOte: sealant is not required to assemble fireplace venting. Do not use silicone sealant at the inner flue exhaust connections. step 1 Locate vent opening on the wall. It may be necessary to first position the fireplace and measure to obtain hole lo- cation. -
Page 16: Vertical/Horizontal Termination Configurations
VentInG InstaLLatIOn Resolution Direct Vent Gas Fireplace VeRtIcaL/HORIZOntaL teRMInatIOn 36" (914 mm) cOnFIGuRatIOns 24” Max. since it is very important that the venting system main- (610 mm) tain its balance between the combustion air intake and the flue gas exhaust, certain limitations as to vent con- 36"... -
Page 17: Below Grade Installation
VentInG InstaLLatIOn Resolution Direct Vent Gas Fireplace BeLOw GRaDe InstaLLatIOns 90° When it is not possible to meet the required vent terminal clearances of 12" above grade level, a snorkel kit is recom- mended. It allows installation depth down to 7" (178mm) below grade level. -
Page 18: Vertical Through-The-Roof Applications
VentnG InstaLLatIOn Resolution Direct Vent Gas Fireplace Restrictor Disc If the foundation Figure 21 - is recessed, use Install Restrictor Disc recess brackets Snorkel into Fireplace Collar (not supplied) for Fireplace Collar securing lower Foundation portion of the Recess snorkel. Fasten Wall Screws brackets to wall first, then secure... -
Page 19: Installation For Vertical Termination
VentInG InstaLLatIOn Resolution Direct Vent Gas Fireplace For optimal flame appearance, a restrictor disc is necessary example: Elbow 1 90° on straight vertical runs of 10' of more. Elbow 2 45° Elbow 3 45° • Runs may not incorporate elbows. Elbow 4 90°... - Page 20 VentInG InstaLLatIOn Resolution Direct Vent Gas Fireplace 4. Connect a section of pipe and extend up through the " hole. " nOte: If an offset is needed to avoid obstructions, you must support the vent pipe every three (3) feet. Use wall straps for this purpose.
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Page 21: Fireplace Installation
FIRepLace InstaLLatIOn Resolution Direct Vent Gas Fireplace cHecK Gas type Use proper gas type for the fireplace you are installing. If you have conflicting gas type, do not install fireplace. See dealer where you purchased the fireplace for proper fireplace for your gas type or con- version kit. - Page 22 FIRepLace InstaLLatIOn Resolution Direct Vent Gas Fireplace a manual shutoff valve must be installed Only persons licensed to work with gas upstream of the appliance. union tee piping may make the necessary gas and plugged 1/8" npt pressure tapping connections to this appliance. point should be installed upstream of the appliance.
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Page 23: Check Gas Pressure
cHecK Gas pRessuRe and eLectRIcaL InstaLLatIOn Resolution Direct Vent Gas Fireplace 1. Check gas type. The gas supply must be the same as stated on the appliance’s rating decal. If the gas supply Pressure Inlet is different from the fireplace, stOp! Do not install the appliance. -
Page 24: Electrical Installation
eLectRIcaL InstaLLatIOn Resolution Direct Vent Gas Fireplace junctIOn BOx wIRInG 1. This should be done before framing the fireplace. Wire the receptacle into an electrical circuit. Wire with minimum 60° C wire in accordance with prevailing codes. 2. Remove the external junction box cover by removing the screw from the side of the outside firebox wall. -
Page 25: Signature Command Wiring Diagram
eLectRIcaL InstaLLatIOn Resolution Direct Vent Gas Fireplace Light 300 Watt A/C Module To Outlet Pilot Rear Burner Solenoid 300 Watt Max Blower (300w Max) RF Receiver A/C Module ON/OFF Button Control Board Black / Thermopile Red / Thermopile Sensor Conversion NG/LP Ignitor / Sparker Plug-in Connector Control Board to Command Center nOte: Wall switch wires must OFF/LO ON/HI be connected together if a wall Master Switch switch is not being used. -
Page 26: Fan/Blower System
sIGnatuRe cOMManD - Fan BLOweR systeM Resolution Direct Vent Gas Fireplace electrical Grounding Instructions: this electrical connections should only be appliance is equipped with a three-prong performed by a qualified licensed electrician. (grounding) plug for your protection against Main power supply must be turned off before shock hazard and should be plugged directly connecting the fan to the main electrical into a properly grounded three-prong... -
Page 27: Glass Frame Removal
FInaL InstaLLatIOn Resolution Direct Vent Gas Fireplace GLass FRaMe ReMOVaL 1. Remove the plate located in front of the glass at the bottom. 2. Remove rod provided for screen assembly located beneath the cover plate. 3. Rotate the access doors on the right and left side of the glass toward the glass. 4. -
Page 28: Stone, Light Bulb And Lens Placement
FInaL InstaLLatIOn Resolution Direct Vent Gas Fireplace stOne, LIGHt BuLB, anD Lens pLaceMent 1. Remove the trapezoidal light shroud located at the back of the firebox by unfastening the three screws. 2. Disassemble the trapezoidal light shroud by unfastening the four screws which secure the front to the back. -
Page 29: Log Placement
LOG pLaceMent Resolution Direct Vent Gas Fireplace LOG pLaceMent Figure 36 LG753 Burner Grate Assembly Log #1 LG753 VHLDV burner grate 1. Hold Log #1 with the flat side of the log parallel to the right brick. Place the log on the pin on the right rear of the log bracket. - Page 30 LOG pLaceMent Resolution Direct Vent Gas Fireplace Log #3 3. Hold Log #3 in your left hand with the thick end of the log on your left. Orient the log so the log sits on the pin on the rear of the left fettle bracket.
- Page 31 LOG pLaceMent Resolution Direct Vent Gas Fireplace Log #6 6. Position Log #6 with the "hump" pointing up. Place the log on top of Log #3 and angle the log toward the front of the unit to rest on top of the right end of Log #2 in the notch provided.
- Page 32 LOG pLaceMent Resolution Direct Vent Gas Fireplace 9. Position Log #9 with the "V" in the log to the left. Place the log on top of the key on the right end of Log #6 with the front branch on the "V" protruding beyond the front of the fettle resting just on top of and to the left of the middle tine of the fettle.
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Page 33: Operating Instructions
OpeRatInG InstRuctIOns Resolution Direct Vent Gas Fireplace FOR yOuR saFety ReaD BeFORe LIGHtInG If you do not follow these instruction exactly, a fire or explosion may result causing property damage, personal injury or loss of life. a. This appliance is equipped with an ignition device which automatically lights the pilot. Refer to the instructions. -
Page 34: Operating Instructions
OpeRatInG InstRuctIOns Resolution Direct Vent Gas Fireplace OpeRatInG InstRuctIOns 1. stOp! Read the safety information above. 2. This appliance is equipped with an ignition device which automatically lights the burner. Do not try to light the burner by hand. 3. With five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, stOp! Follow "B"... -
Page 35: Signature Command System Operation Instructions
sIGnatuRe cOMManD systeM OpeRatIOn InstRuctIOns Resolution Direct Vent Gas Fireplace FeatuRes To Thermopile RF Receiver command center ON/OFF To Sensor • Easy Access Function Operation and System Configura- To Sparker tion • Operation Confirmation/Fault Diagnostic Indications NG/LP Conversion (LED/Buzzer) • ON/OFF/HI/Med/Low Operation •... -
Page 36: System Configuration/Setup
Resolution Direct Vent Gas Fireplace sIGnatuRe cOMManD systeM OpeRatIOn InstRuctIOns systeM cOnFIGuRatIOn/setup All System configuration/setup is done on the Command Center. nOte: When using On/Off wall switch, the switch must be in the ON position to perform all configuration set ups at the command center. Intermittent/standing pilot setup (Default intermittent) 1. - Page 37 sIGnatuRe cOMManD systeM OpeRatIOn InstRuctIOns Resolution Direct Vent Gas Fireplace FunctIOns/OpeRatIOn (with command center) turning on the fireplace 1. Turn on the master switch and wait for a beep. 2. Press the ON button on the Command Center or turn on wall switch. Pilot will light and burner will come on High set- ting or last memory setting (See Turning Off Fireplace below).
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Page 38: Touch Screen Remote Transmitter Operation
tOucH scReen ReMOte cOntROL OpeRatIOn Resolution Direct Vent Gas Fireplace Due to the sensitive temperature monitoring components in the transmitter, it is necessary to allow the transmitter to stabilize to room tem- perature before accurate room temperatures are displayed. If the transmitter is activated from a severe cold condition, allow 15 minutes for accurate temperature readings to appear on the LcD display. -
Page 39: Touch Screen Remote Control Operation
tOucH scReen ReMOte cOntROL OpeRatIOn Resolution Direct Vent Gas Fireplace setting privacy code on transmitter: Battery Door Figure 50 The remote transmitter privacy code is preset in facto- ry. In the event of activation or interference from other nearby transmissions, change the code using the following procedures (learn function must be performed after changing the code):... - Page 40 tOucH scReen ReMOte cOntROL OpeRatIOn Resolution Direct Vent Gas Fireplace THERMO, LIGHT, FAN, AUX) are pressed and flashing. Time to zero Or c. Slide down on the arrow buttons to exit TIMER 1. Press the ON/up button to turn mode and shut off the fire- on the fireplace.
- Page 41 tOucH scReen ReMOte cOntROL OpeRatIOn Resolution Direct Vent Gas Fireplace will automatically adjust the flame height according to the remember this setting and the blower is still off (see difference between the Set temperature and the Room blower On Delay and Off Delay in the next section). temperature.
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Page 42: Safety Features
tOucH scReen ReMOte cOntROL OpeRatIOn Resolution Direct Vent Gas Fireplace n safety Features decrease the light brightness (Off-Low-Medium-High). 3. Press the light button again to confirm the setting. The 1. Low Battery Detection new setting will be transmitted to the receiver. When low battery condition occurs, the transmitter will 4. -
Page 43: Troubleshooting
tOucH scReen ReMOte cOntROL OpeRatIOn Resolution Direct Vent Gas Fireplace n using the Mounting Base The transmitter comes with a mounting base which allows you to hang the transmitter on the wall. 1. Secure the mounting base on the wall with supplied screws. -
Page 44: Cleaning And Maintenance
cLeanInG anD MaIntenance Resolution Direct Vent Gas Fireplace turn off gas before servicing fireplace. It is recommended that a qualified service technician perform these check-ups at the beginning of each heating season Sensor BuRneR, pILOt anD cOntROL cOMpaRtMent Thermopile Keep the control compartment, logs, and burner areas surround- ing the logs clean by vacuuming or brushing at least twice a year. -
Page 45: Venting System
cLeanInG anD MaIntenance Resolution Direct Vent Gas Fireplace Vent systeM The fireplace and venting system should be inspected before initial use and at least annually by a qualified field service person. Inspect the external vent cap on a regular basis to make sure that no debris is interfering with the airflow. -
Page 46: Troubleshooting
tROuBLesHOOtInG Resolution Direct Vent Gas Fireplace sIGnatuRe cOMManD systeM ACTION OPERATION FAULT DIAGNOSIS Using Battery polarity wrong? Re-install batteries battery? Make sure Command Install batteries and/or Battery voltage low? Change batteries Center and plug in the AC board No beep in about the control 8 seconds board are... -
Page 47: Replacement Parts
RepLaceMent paRts Resolution Direct Vent Gas Fireplace FIReBOx cOMpOnents anD accessORIes Ref. Description qty. VHLDV500 Bulb (100 Watt) 73D0020 Bulb Socket 73D4521K 730024 Glass Frame Assembly 73D0159K KHLDV firebox parts Junction Box Assembly (not shown) 26D2128K Light Lens 73D0022 Right Access Panel (used with blower) -
Page 48: Signature Command System
RepLaceMent paRts Resolution Direct Vent Gas Fireplace sIGnatuRe cOMManD systeM 730024 KHLDV SG parts 12/08 20300293... - Page 49 RepLaceMent paRts Resolution Direct Vent Gas Fireplace sIGnatuRe cOMManD systeM Item Description qty. VHLDV500ntsc VHLDV500ptsc Gas Valve Assembly 80D0001 80D0002 Pilot Assembly 80D0039 80D0040 Control Box 80D0037 80D0038 Command Center 80D0005 80D0005 Tube, Rear, Venturi 54D0564 54D0564 Tube, Front, Venturi 43D0185 43D1085 Rear Tube, Tee to Solenoid...
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Page 50: Logs
RepLaceMent paRts Resolution Direct Vent Gas Fireplace LOGs Item Description qty. VHLDV500 0293 Log #1 20300295 VHLDV log parts Log #2 20300296 Log #3 20300297 Log #4 20300298 Log #5 20300299 Log #6 20300300 Log #7 20300301 Log #8 20300302... -
Page 51: Venting Components
RepLaceMent paRts Resolution Direct Vent Gas Fireplace Vent cOMpOnents 730024 KHLDV vent parts 20300293... - Page 52 RepLaceMent paRts Resolution Direct Vent Gas Fireplace Vent cOMpOnents FOR 5" 8" current simpson simpson Duravent Duravent qty./ or MHsc or MHsc selkirk Metal-Fab Item Description part no. part no. part no. part no. Horizontal High Wind Termination Cap 58DVA-HC 1285 5DT-HC Horizontal Termination Cap w/Built-In Vinyl Siding Standoff,...
- Page 53 Resolution Direct Vent Gas Fireplace 20300293...
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Page 54: Massachusetts Residents Only
Resolution Direct Vent Gas Fireplace Requirements for the commonwealth of of eight (8) feet above grade directly in line with the exhaust Massachusetts vent terminal for the horizontally vented gas fueled heating This product must be installed by a licensed plumber or appliance or equipment. -
Page 55: Warranty
Resolution Direct Vent Gas Fireplace LIMIteD LIFetIMe waRRanty pOLIcy LIFetIMe waRRanty The following components are warranted for life to the original owner, subject to proof of purchase: Firebox, Combustion Chamber, Heat Exchanger, Grate and Stainless Steel Burners. FIVe yeaR waRRanty The following components are warranted five (5) years to the original owner, subject of proof of purchase: Ceramic Fiber Logs. -
Page 56: Efficiencies
Based on CSA P.4.1-09 efficiency Ratings Model enerGuide Ratings Fireplace efficiency (%) VHLDV500NTSC 75.2 VHLDV500PTSC 69.8 Recherchez dans la brochure les caractéristique de rendement énergétique de foyer au gaz Énerguide Selon CSA P.4.1-09 Based on CSA P.4.1-09 MHsc 149 Cleveland Drive • Paris, Kentucky 40361 www.mhsc.com...