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Symptom
7. The main burner
extinguishes while
in operation.
8. The glass soots.
9. The flame burns
blue and lifts off
the burner.
Printed in U.S.A. Copyright 2005,
Heat & Glo, a brand of Hearth & Home Technologies Inc.,
20802 Kensington Boulevard, Lakeville, MN 55044
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471,
5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165,
6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426, 6774802,
6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403,
1418504 or other U.S. and foreign patents pending.
22
Possible Cause
a. No fuel supply
b. Loose wire
connection on
module or valve
c. High temperature
limit switch where
applicable
d. Flame does not
engulf flame sensor
e. Glass too loose and
air tight gasket
leaks in corners
after usage
f. Inner vent pipe
leaking exhaust
gases back into
system
g. Improper vent cap
installation
a. Improper venturi
setting
b. Too much flame
impingement on the
log
a. Insufficient oxygen
being supplied
Heat & Glo • 6000PLUS • 2063-900 Rev. E • 11/05
Corrective Action
Check fuel supply and connections to LP tank.
Check wire connections
Replace high temperature limit switch.
Check location of sensor.
Remove glass, inspect corners and tighten gasket if applicable.
Check for leaks.
Check for proper installation and freedom from debris or blockage.
Adjust the air shutter at the base of the burner.
Check for proper log placement.
Ensure the vent cap is installed properly and free of debris. Ensure that
the inner vent pipe has no leaks in it.
Ensure that the glass is tightened properly on the unit, particularly on
the top corners.
Please contact your Heat & Glo dealer for any
questions or concerns. For the number of your nearest
Heat & Glo dealer, please call 1-888-427-3973.
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