Optical Drive Troubleshooting - Toshiba QOSMIO F20 Maintenance Manual

2 Troubleshooting Procedures

2.10 Optical Drive Troubleshooting

To check if the optical drive is defective or not, follow the troubleshooting procedures below
as instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
Prepare the tools before the test. (Refer to tools for implementing the Diagnostics procedures
on page 2-1.)
Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program. Refer to Chapter 3, Tests
and Diagnostics for more information on how to perform the test program.
If any error is detected by the test, go to Procedure 2.
Procedure 2 Connector Check and Replacement Check
The optical drive may be disconnected from the system board or faulty. Disassemble the
computer following the steps described in Chapter 4 and perform the following checks:
Check 1 Make sure the optical drive and the system board are firmly connected.
If the connection is loose, reconnect it firmly and return to Procedure 1. If there is
still an error, perform Check 2.
Check 2 The optical drive may be faulty. Replace the optical drive with a new one
following the steps in Chapter 4. If the problem still occurs, perform Check 3.
Check 3 The system board may be faulty. Replace it with a new one following the
instructions in Chapter 4, Replacement Procedure.
2-50 [CONFIDENTIAL]
2.10 Optical Drive Troubleshooting
QOSMIO F20 Maintenance Manual (960-526)