QMS 1800409-001A User Manual page 11

Chapter 9
Installing a Network Interface . . . . . . . . . . . . . . . . . . 8-26
Using an Optional Network Interface . . . . . . . . . . 8-32
Centronics to Dataproducts Conversion. . . . . . . . . . . 8-33
Internal Hard Disk Installation . . . . . . . . . . . . . . . . . . 8-39
Using External Hard Disks . . . . . . . . . . . . . . . . . . . . . 8-43
Identifying External Hard Disks . . . . . . . . . . . . . . 8-45
Formatting an External Hard Disk. . . . . . . . . . . . . 8-45
Installing an Optional Card Font or Emulation . . . 8-47
Removing an Optional Card Font or Emulation . 8-48
Formatting the Internal Hard Disk . . . . . . . . . . . . . . . 8-50
Installing Print System Software and Fonts . . . . . . . . 8-51
Troubleshooting
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Responding to Status Messages . . . . . . . . . . . . . . . . . . 9-1
Service Call Messages . . . . . . . . . . . . . . . . . . . . . . . 9-4
Clearing Media Jams . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Clearing Misfeed Jams. . . . . . . . . . . . . . . . . . . . . . . 9-6
Clearing Inner Jams . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Clearing Outer Jams. . . . . . . . . . . . . . . . . . . . . . . . 9-14
If the Media Jam Message Stays On . . . . . . . . . . . 9-17
Jam Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
Preventing Media Jams. . . . . . . . . . . . . . . . . . . . . . . . 9-18
Preventing Envelope Jams. . . . . . . . . . . . . . . . . . . 9-19
Internal Hard Disk Problems . . . . . . . . . . . . . . . . . . . 9-19
Miscellaneous Problems: A Quick Check . . . . . . . . . 9-20
IBM PC and Compatible Computer Checklist . . . 9-22
Apple Macintosh Checklist . . . . . . . . . . . . . . . . . . 9-22
Mechanical Problems . . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Control Panel Selections Don't Take Effect . . . . . 9-24
Data LED Stays Lit . . . . . . . . . . . . . . . . . . . . . . . . 9-24
No Start-up Page . . . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Printer Resets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25
Printer Locks Up . . . . . . . . . . . . . . . . . . . . . . . . . . 9-26
Blank Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-26
Not All Pages Print . . . . . . . . . . . . . . . . . . . . . . . . 9-26
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