Using The Restoration Cds; Reinstalling Device Drivers - Gateway M405 User Manual

Chapter 14: Restoring Software

Using the Restoration CDs

Use the Gateway Restoration CDs to reinstall device drivers, your operating
system, and other programs that were preinstalled at the factory.
Important

Reinstalling device drivers

Device drivers are programs that control devices such as the notebook display,
CD or DVD drives, and modems. Drivers translate information between
computer devices and programs.
Drivers for your original notebook hardware are installed at Gateway. If you
install a new device, you need to install the drivers provided by the device
manufacturer.
You should reinstall device drivers:
■
If directed to do so while troubleshooting
■
If you see a message indicating that there is a problem with a device driver
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Before you try to fix a problem by reinstalling software from
your Gateway Restoration CDs, make sure that you have
tried these steps first:
Use the diagnostics and troubleshooting tools found in
■
Help and Support. For more information about
diagnostics and troubleshooting tools in Windows XP,
click Start, then click Help and Support.
Type the keyword troubleshooting in the Search box
Run System Restore. For more information about
■
System Restore in Windows XP, click Start, then click
Help and Support.
Type the keyword System Restore in the Search box
See the Troubleshooting chapter of this guide.
■
If these steps do not resolve the problem, use the Gateway
Restoration CDs to reinstall device drivers or programs.
If reinstalling device drivers or programs does not resolve
the problem, reinstall Windows.
www.gateway.com
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