Troubleshooting - Epson PowerLite Home Cinema 5020UB User Manual

Viewing 3D images
To view 3D content, you must first connect a 3D-compatible video device to
one of the HDMI ports on your projector. You will also need a pair of EPSON
or EPSON-compatible RF 3D active shutter glasses.
1
Turn on and begin playback on the 3D-compatible video device.
2
Press the button on the projector remote control, if necessary.
3
Slide the power switch on your 3D glasses to the On position.
Note: If the glasses don't automatically display 3D content, you may
need to pair them with the projector. Move the glasses within 10 feet
(3 m) of the projector, then press and hold the Pairing button on the
3D glasses for at least 3 seconds. The status light on the glasses will
alternately flash green and red, then remain green for 10 seconds if
pairing is successful.
You can also automatically convert 2D HDMI content to 3D. To enable the 2D-
to-3D Conversion option, press the Menu button on the projector or remote
control. Select Signal and press Enter, then select 3D Setup and press Enter.
Select 2D-to-3D Conversion and press Enter. Select the Weak, Medium, or
Strong setting, then press Enter.
See the online User's Guide for more information on adjusting 3D images.
Viewing WirelessHD
content
1
Turn on your video device and begin playback.
2
Turn on the power switch on the side of the WirelessHD Transmitter.
3
Turn on the projector.
4
If you have connected a television or other display to the output port on
the transmitter and want to switch between wired and wireless display
modes, press the Output button on the remote control or transmitter.
The WiHD light on the transmitter will light up when the wireless
display mode is active.
5
Press the WirelessHD button on the projector remote control.
Note: If the WirelessHD connection fails, press the Setup button on the
bottom of the transmitter, then try again.
6
If you have connected multiple input devices to the transmitter, press
the Input button on the remote control or transmitter once to display
the sub-screen menu, then press the button again to switch between the
input devices.
7
To display two WirelessHD input devices simultaneously, press the P-in-P
button on the remote control to enable picture-in-picture mode. Press
and hold the P-in-P button for three seconds to switch the main image
and sub-screen, or press the P-in-P button again to disable picture-in-
picture mode.
See the online User's Guide for more information on adjusting and configuring
the WirelessHD connection and display modes.

Troubleshooting

If you see a blank screen or the No signal message after turning on your video
device or computer, check the following:
•
Make sure the power light on the projector is blue and not flashing.
•
Press the Source buttons on the projector or the remote control to switch
to the correct image source, if necessary.
• ®
If you're using a Windows laptop, press the function key on your
keyboard that lets you display on an external monitor. It may be labeled
CRT/LCD or have an icon such as
Fn key while pressing it (such as Fn + F7). Wait a moment for the display
to appear.
•
If you're using a Mac laptop, open System Preferences and select
Displays. Select the VGA Display or Color LCD option if necessary, then
click the Arrange or Arrangement tab, and select the Mirror Displays
checkbox.
If 3D images aren't displaying properly, check the following:
•
Press the button to switch to 3D viewing mode, if necessary.
•
Make sure that you are within the 3D viewing range. See "Choose a
location" on the front of this sheet or the online User's Guide for more
information.
•
Check that your 3D glasses have not entered standby mode. Slide the
power switch on the 3D glasses into the Off position, then back to the
On position.
•
Press the Menu button on your remote control, select the Signal menu,
then 3D Setup, then select 3D Format. Make sure that the Auto option
is selected.
•
Check that your video device and media are both 3D-compatible. Refer
to the documentation that came with your video device for more
information.
If WirelessHD content isn't displaying properly, check the following:
•
Check that the Link light on the transmitter is lit. If the light is flashing
slowly, the transmitter could not connect with the projector and has
entered standby mode. Verify that the projector is turned on and that all
cables are properly connected as shown in the "Connect the WirelessHD
Transmitter" section.
•
Make sure the WirelessHD Transmitter is within 32 feet (10 m) of the
projector, isn't obstructed by any large objects and is not placed on a
metal surface.
•
If you are viewing wireless content, make sure that the WiHD light on the
transmitter is lit. If it isn't, press the Output button on the remote control
or transmitter.
. You may have to hold down the