Epson PowerLite Home Cinema 5020UB User Manual page 103

Epson America, Inc. Limited Warranty
Two-Year Projector Limited Warranty, 90-Day Lamp Limited Warranty and 1-Year 3D Glasses Limited
Warranty
What Is Covered: Epson America, Inc. ("Epson") warrants to the original retail purchaser of the EPSON
projector product enclosed with this limited warranty statement that the product, if purchased new and
operated in the United States, Canada, or Puerto Rico will be free from defects in workmanship and
materials for a period of two (2) years from the date of original purchase. This limited warranty applies only
to the projector and not to the projector lamp or 3D glasses. The projector lamp carries a limited warranty
period of ninety (90) days from the date of original purchase. The 3D glasses carry a limited warranty period
of one (1) year from the date of original purchase. For warranty service, you must provide proof of the date
of original purchase.
What Epson Will Do To Correct Problems: If your product requires service during the limited warranty
period, please call Epson at the number on the bottom of this statement and be prepared to provide the
model, serial number, and date of original purchase. Epson will, at its option, repair or replace the defective
unit, without charge for parts or labor. If Epson authorizes an exchange for the defective projector, Epson
will ship a replacement projector to you, freight prepaid, so long as you use an address in the United States,
Canada, or Puerto Rico. You are responsible for securely packaging the defective unit and returning it to
Epson within five (5) working days of receipt of the replacement. Epson requires a debit or a credit card
number to secure the cost of a replacement projector in the event that you fail to return the defective one.
When Epson authorizes an exchange for defective 3D glasses, you must first send in the defective glasses to
Epson. Once we have received your defective glasses Epson will ship a replacement product to you, freight
prepaid, so long as you use an address in the United States, Canada, or Puerto Rico. If Epson authorizes
repair instead of exchange, Epson will direct you to send your product to Epson or its authorized service
center, where the product will be repaired and sent back to you. You are responsible for packing the product
and for all costs to and from the EPSON authorized service center. When warranty service involves the
exchange of the product or of a part, the item replaced becomes Epson property. The exchanged product or
part may be new or refurbished to the Epson standard of quality, and at Epson's option, the replacement may
be another model of like kind and quality. Epson's liability for replacement of the covered product will not
exceed the original retail selling price of the covered product. Exchange or replacement products or parts
assume the remaining warranty period of the product covered by this limited warranty. If Epson replaces the
lamp as part of the warranty service, the replacement lamp carries the limited 90-day warranty stated above.
What This Warranty Does Not Cover: This warranty covers only normal use in the United States, Canada or
Puerto Rico. Twenty-four hours per day or other excessive continual use is not considered normal use. This
warranty does not cover consumables such as filters. This warranty is not transferable. Epson is not
responsible for warranty service should the EPSON label or logo or the rating label or serial number be
removed. Epson is not responsible for warranty service should the product fail to be properly maintained or
fail to function properly as a result of misuse, abuse, improper installation, neglect, improper shipping,
damage caused by disasters such as fire, flood, and lightning, improper electrical current, software problems,
interaction with non-EPSON products, or service other than by Epson or an EPSON Authorized Servicer.
Postage, insurance, or shipping costs incurred in presenting your EPSON product for carry-in warranty
service are your responsibility. Epson will pay for all freight charges if you choose to send your unit to Epson
for repair. If a claimed defect cannot be identified or reproduced in service, you will be held responsible for
costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL
OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS
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