Troubleshooting and tips
Refer to the safety notes in the "Safety/regulations" manual and in the
started", Page 12
If a fault occurs, try to correct it as described in the following documentation:
•
in this chapter
•
in the documentation for the connected devices
•
in the help systems of the software used
•
in the documentation for your operating system
Help if problems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back, the underside or the top of the casing.
► For further clarification of the problem, contact the Service Desk for your country (see the
Service Desk list or go to "http://ts.fujitsu.com/support/servicedesk.html"). When you do
this, please have ready the ID number and serial number of your system.
Troubleshooting
Power-on indicator remains unlit after you have
switched on your device
Cause
The mains voltage supply is faulty.
Internal power supply overloaded.
Fujitsu Technology Solutions
chapter when connecting or disconnecting cables.
Troubleshooting
► Check whether the power cable is plugged
properly into the device and a grounded
mains outlet.
► Switch the device on.
► Pull the power plug of the device out of the
mains outlet.
► Wait for a moment.
► Plug the power plug into a properly grounded
mains outlet again.
► Switch the device on.
Troubleshooting and tips
"Getting
27