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Troubleshooting and Diagnostics
6.8.7 GAP ERROR
That means, that there are obstructions in the paper path.
Remove the ribbon cassette only when the print head is in park position.
Note:
Open rear cover
Possible to
remove ribbon?
Yes
Remove paper and
any obstructions
entirely.
Insert ribbon cassette.
Close cover
Press
to continue
Error
message again?
Yes
Call service
6-18
Print head
park position
No See 6.8.2 Ribbon
Unfasten
Procedure
No
Continue printing
Rear cover
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