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Mitel IP 5330 Station User's Handbook

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Essex
High School
Mitel IP 5330
Station User's Handbook

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Summary of Contents for Mitel IP 5330

  • Page 1 Essex High School Mitel IP 5330 Station User’s Handbook...

  • Page 3: Table Of Contents

    Contents ABOUT YOUR PHONE Ring/Message Indicators For Users on Resilient 3300 ICP System Mitel Line Interface Module TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Protect your hearing Adjusting the viewing angle USING YOUR DEFAULT PHONE WINDOW AND KEYS...
  • Page 4 Paging Record a Call Reminder Speak@Ease Speed Call Trunk Flash USING THE LINE INTERFACE MODULE Making and Answering Calls Using the Analog Key Making and Answering Calls Using the Failover Mode FEATURE ACCESS CODES VOICEMAIL Mitel Networks 5330 IP Phone...

  • Page 5: About Your Phone

    ABOUT YOUR PHONE The Mitel® 5330 IP Phones are full-feature, dual port, dual mode enterprise- class telephones that provide voice communication over an IP network. They feature a large graphics display (160 x 320) and self-labeling keys. The 5330 IP Phone offers 24 programmable multi-function keys.

  • Page 6: Ring/Message Indicators

    Settings on the primary ICP will not be carried from the primary ICP to the secondary ICP. Mitel Line Interface Module The Line Interface module is an optional device that adds an analog phone line (POTS) capability to your phone. If Emergency Call Routing is not programmed on your 3300 ICP, you must use the Line Interface Module to dial emergency calls.

  • Page 7: Protect Your Hearing

    For a low-angle mount, hinge the two lower hooks into the middle set of notches and snap the two upper hooks into the top set of notches. Mitel Networks 5330 IP Phone...

  • Page 8: Using Your Default Phone Window And Keys

    (see figure below). Press Applications to program your phone’s settings, call forwarding and so forth. See Using Your Phone Applications. 5330 IP Phone Window Softkeys Programmable Keys Navigation Page Keys Status Line Information Area Footer. Mitel Networks 5330 IP Phone...

  • Page 9: Using Your Phone Applications

    Call Notification— Display Call Info Setting is enabled and Call Info is available. You can press the programmed application key from the default Phone Window. For information on programming keys, see Programming Features On Your Keys. Mitel Networks 5330 IP Phone...

  • Page 10: Using The Settings Applications

    Getting Help To access the 5330 IP Phone help and documentation: Launch the Applications. Press Help. You have the following options: Press Launch PC Help to display www.edocs.mitel.com.  Press Key Icons.  Press the < and > keys to view Quick Help items.

  • Page 11: Tips For Setting Up Your Phone

    ICP. If the phone is configured for an unsupported language, the prompts may appear in your selected language but the Application language for the phone defaults to English. The Language window displays "(name of the selected language)(Unsupported)". Mitel Networks 5330 IP Phone...

  • Page 12: Specify Display Contrast

    Adjust audio for error Press Volume + or Volume – beeps Turn audio feedback on for Press Play Error Tone errors Click Save. Note: Press Cancel at any time to exit this application without making any changes. Mitel Networks 5330 IP Phone...

  • Page 13: Specify Call Notification Behavior

    To adjust the Ringer Pitch while the phone is idle: Press Superkey (must be programmed to a key). Press the No softkey until "Ringer Adjust?" appears. Press “Ring Adjust”. Press “Ringer Pitch”. Press (UP) or (DOWN). Press Superkey. Mitel Networks 5330 IP Phone...

  • Page 14: Program Receipt Of External Messaging

    Superkey to program Programmable Keys that can be programmed through the Settings applications. Only the System Administrator can program line select and line appearance  keys. The user’s Prime line by default is Key 1. Mitel Networks 5330 IP Phone...
  • Page 15 Call History Call Hist Call Park Call Park Call Park Retrieve Park Retrieve Group Listen Grp Listen Superkey Superkey Redial Redial Speaker Speaker Message Message Hold Hold Transfer/Conference Trans/Conf Cancel Cancel Analog Line Analog Line Mitel Networks 5330 IP Phone...

  • Page 16: Program Feature Keys Using The Setting Application

    Press Close. Notes: To return to the Feature or Applications list at any time, press Cancel or  the Applications key. You can also choose to Edit the Label, Clear Information, and Clear Key.  Mitel Networks 5330 IP Phone...

  • Page 17: Clear Programming From A Key

    To exit, press Cancel or Superkey.  Answer a call Do one of the following: Select the programmable line key for the ringing line that is flashing.  Lift the handset or press (SPEAKER).  Mitel Networks 5330 IP Phone...

  • Page 18: End A Call

    To turn Mute off and return to conversation: Press (MUTE). The Mute key light turns OFF.  To disable Handsfree operation: Lift the handset.  To return to Handsfree operation: Press (SPEAKER). Hang up the handset. Mitel Networks 5330 IP Phone...

  • Page 19: Auto-Answer

    To retrieve a call from Hold at another phone, do one of the following: Press the flashing line key.  Dial the appropriate feature access code and the number of the station that  placed the call on Hold. Mitel Networks 5330 IP Phone...

  • Page 20: Mute

    Dial the number of the next party. Wait for an answer. Press (TRANS/CONF). To leave a Conference: Hang up or press (CANCEL).  Conference Split To Split a Conference and speak privately with the original party: Press the Split softkey.  Mitel Networks 5330 IP Phone...

  • Page 21: Add Held

    The default profile appears when the Call Forwarding set up does not  match any of your profiles. Only one call profile can be active at a time.  The dotted radio button icon next to the profile shows the current active  profile. Mitel Networks 5330 IP Phone...
  • Page 22 To turn Call Forward on once it has been programmed: Press Applications. Press Call Forwarding. Press the appropriate Profile setting. Press Activate. CANCEL CALL FORWARD To cancel Call Forward: Press Applications. Press Call Forwarding. Press None setting. Press Activate. Mitel Networks 5330 IP Phone...

  • Page 23: Using Other Features

    Press Call Me Back. Hang up. When the party is available, your phone starts ringing, and the display shows the Callback ringing indicator. To answer a Callback: When you see the Callback ringing indicator, lift the handset.  Mitel Networks 5330 IP Phone...

  • Page 24: Call Forward-Remote (I'm Here)

    To again allow calls to be forwarded by the destination number: Lift the handset. Dial the appropriate feature access code. Hang up. Call Forward - Forced To force an incoming call to be forwarded: Press the Forward softkey.  Mitel Networks 5330 IP Phone...

  • Page 25: Call Forward-Override

    Confirm that you do want to delete all items by pressing the Yes softkey. To delete a particular call from the call log: With the call log that you want to delete displayed, press Yes twice or  press the Delete softkey. Mitel Networks 5330 IP Phone...

  • Page 26: Call Pickup

    To page a party: Lift the handset. Press the Direct Paging feature key or dial the appropriate feature access code. Dial the extension number. Speak to the dialed party after the tone. Mitel Networks 5330 IP Phone...
  • Page 27 MUTE to alternate between handset/ headset and handsfree calls. You are on a MUTED The party paging you receives a busy handset/headset call, OR, you are tone. Handsfree Answerback does not on a Handsfree call interrupt your call. Mitel Networks 5330 IP Phone...
  • Page 28  Press (SPEAKER) to end a Handsfree call.  Press (CANCEL).  When the Handsfree Direct Page call ends, the (MUTE) key light returns to the state it was in before the call was established. Mitel Networks 5330 IP Phone...

  • Page 29: Do Not Disturb

    System Administrator. To make an Emergency Call using the Line Interface Module line: Lift the handset. Press the Analog Line key that you have programmed. The set indicates ANALOG CALL Dial your Local Emergency Number. Mitel Networks 5330 IP Phone...

  • Page 30: Group Paging/Meet Me Answer

    To respond to a page from your prime page group, press #.  To respond to a page from a specific page group, dial the page group  directory number. Headset Operation To enable Headset Operation: Press the Headset feature key.  Mitel Networks 5330 IP Phone...

  • Page 31: Make Busy

    Press Superkey (must be programmed to a key). If necessary, press the No softkey until "Advisory appears. Press the Advisory softkey when "Advisory Msgs?" appears. Press the Next softkey until the desired message appears. Press the Turn Msg On softkey. Mitel Networks 5330 IP Phone...

  • Page 32: Messaging-Callback

    Enter softkey. To clear your password, enter 0.  Enter your new password again. If you are setting up or changing a password, press the Enter softkey. Press Superkey (must be programmed to a key). Mitel Networks 5330 IP Phone...

  • Page 33: Messaging-Cancel Callback

    Press the key you programmed as Override. Wait for an answer. Paging To use Paging: Lift handset. Press the key that you have programmed to Page. Dial the Paging zone number (if required). Make the announcement. Mitel Networks 5330 IP Phone...

  • Page 34: Record A Call

    To change the Reminder, press the Change softkey, enter the new  time, and press the Save softkey. To cancel the Reminder, press the Cancel No. softkey.  To exit without canceling the Reminder, press Superkey (must be  programmed to a key). Mitel Networks 5330 IP Phone...

  • Page 35: Speak@Ease

    Speak@Ease Users of the Speak@Ease softkey can place a call by speaking the name of the person they wish to dial. Speak@Ease enables you to have access to Mitel Speech Server. The Speech Server is a speech recognition application that routes incoming calls to a specific destination based on spoken commands.

  • Page 36: Using The Line Interface Module

    USING THE LINE INTERFACE MODULE Your phone supports the Mitel Line Interface Module. The Line Interface Module allows you to make and receive calls over an analog line (Line Interface Module line) connected to your phone. The Line Interface Module operates in...

  • Page 37: Making And Answering Calls Using The Failover Mode

    The phone displays IP FAIL: ANALOG CALL. Dial the number. To answer a call using the analog line during an IP connection failure: Lift the handset. The call is answered. The phone displays IP FAIL:  ANALOG CALL. Mitel Networks 5330 IP Phone...

  • Page 38: Feature Access Codes

    Call Forwarding—No Answer (Ext & Int Source) Call Forwarding—No Answer (Internal Source) Call Forwarding—Override Call Hold Call Hold—Remote Retrieve Call Hold—Retrieve Camp On—Retrieve Camp On—Setup (one digit only) Cancel All Forwarding Cancel Call Forwarding—Busy (Ext & Int Source) Mitel Networks 5330 IP Phone...
  • Page 39 Direct Page Do Not Disturb Do Not Disturb—Cancel Meet Me Answer Remote Clear All Features #*#* Repeat Last Number Saved Save Last Number Speed Call—Store **91 Speed Call—Dial Multiline Set Headset—On Multiline Set Headset—Off Tone Demonstration Mitel Networks 5330 IP Phone...

  • Page 40: Voicemail

     Played or kept messages are saved for 15 days Discarded messages cannot be retrieved  AFTER DIALING THE ACCESS CODE (7000 or 8999), WAIT FOR THE VOICEMAIL SYSTEM TO ANSWER BEFORE DIALING ADDITIONAL DIGITS. Mitel Networks 5330 IP Phone...
  • Page 41 Mitel Networks 5330 IP Phone...
  • Page 42 Notes: Mitel Networks 5330 IP Phone...
  • Page 44 Printed by: 800-833-8000 www.twinstate.com...

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