Mitel 5320 User Manual page 106

When I try to use the Dynamic
Extension Express – Handoff feature
(388), the display shows NO CALL
TO HANDOFF.
Mitel ® 5320/5330/5340 IP Phone User Guide – Issue 5, February 2011
Problem
The NO CALL TO HANDOFF display indicates that the
call cannot be handed off because one of the following
may have occurred:
Possible Solution

You tried to use the Handoff feature on a call that
has not been routed by Dynamic Extension
Express.

You tried to use the Handoff feature on a call that
the system has not yet recognized as a valid call.

You tried to use the Handoff feature on an
unsupported extension. The Handoff feature is
supported on your main extension only.

You tried to use the Handoff feature on a
phantom extension. The Handoff feature is not
supported on phantom extensions.

You entered the handoff feature code at the exact
time the other party on the call disconnected.

The call was terminated for some reason.
Troubleshooting
Page 89