Ubee DDW366 User Manual page 21

Ubee Interactive
 If you are using a cable splitter, remove the splitter and connect the cable modem
directly to the cable wall outlet. Wait for the cable modem to re-establish
communications with the cable service provider.
 Try a different cable. The Ethernet cable may be damaged.
 If none of these suggestions work, contact your service provider's tier II support for
further assistance.
Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014
Troubleshooting the Installation
17