Ubee DDW366 User Manual
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Ubee DDW366 User Manual

Ubee DDW366 User Manual

Dual-band concurrent advanced wireless gateway
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Ubee DDW366
Dual-Band Concurrent
Advanced Wireless Gateway
Firmware Version: 8.16.xxxx
Subscriber User Guide
Cox Communications
www.ubeeinteractive.com
8085 S. Chester Street, Suite 200
Englewood, CO 80112
1.888.390.8233
Sales (email): amsales@ubeeinteractive.com
Support (email): amsupport@ubeeinteractive.com
February 2014

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  • Page 1 Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Firmware Version: 8.16.xxxx Subscriber User Guide Cox Communications www.ubeeinteractive.com 8085 S. Chester Street, Suite 200 Englewood, CO 80112 1.888.390.8233 Sales (email): amsales@ubeeinteractive.com Support (email): amsupport@ubeeinteractive.com February 2014...
  • Page 2 This material is protected by the copyright laws of the United States and other countries. It may not be reproduced, distributed, or altered in any fashion by any entity (either internal or external to Ubee), except in accordance with applicable agreements, contracts, or licensing, without the express written consent of Ubee and the business management owner of the material.

  • Page 3: Table Of Contents

    Setting Up and Connecting the DDW366 ........
  • Page 4 Using the Remote Log Option ............58 8 Understanding the Access Control Menu .

  • Page 5: Introduction

    Introduction Welcome to the Ubee family of data networking products. This guide is specific to the DDW366 Dual-Band Concurrent Advanced Wireless Gateway for subscribers of Cox Communications cable services. This document serves the following purposes:  Provides instructions on how to install, connect and operate the DDW366.
  • Page 6 (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 7: Understanding Connections And Applications

    The package for the DDW366 contains the following items: Item Description 1 - RJ45 Cable (Ethernet) Length ~ 6.0 ft RoHS & UL compliant Sample image, actual appearance subject to change. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 8 Ubee Interactive Checking Device Package Components Item Description 1 - Power Cable Input: 90-120VAC, 50-60Hz, 0.9A Max. CE and UL Certified Sample image, actual appearance subject to change. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 9: Understanding The Device Panels, Connections And Leds

    The following images represent the device front and rear panels. Connection descriptions are provided in section 1.5.2., and LED descriptions are provided in section 1.5.3. Front Panel Rear Panel Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 10: Understanding Led Behavior

    Flashes – When a firmware upgrade is in progress, and POWER LED and ONLINE LEDs are ON solid. Flashes – Obtaining an IP address and configuration file. ONLINE Blue On – Configuration completed successfully. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 11: Understanding Specifications, Standards, And Firmware

    The Ethernet ports are used to connect Ethernet devices such as computers, gaming consoles, and/or routers/hubs to the DDW366 using RJ-45 cables. Each Ethernet port on the back panel of the device has an LED to indicate its status when an Ethernet device is connected.
  • Page 12  Supports IEEE 802.11e Wi-Fi Multimedia (WMM) and UAPSD (power savings)  DOCSIS, Web-Based, and XML Configuration  Telnet/SSH remote management  Firmware upgrade via TFTP  Configuration backup and restore  SNMP support  TR-069 capable Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 13: Understanding Default Values And Logins

     WPA Pre-shared Key = Unique key for each device. Also called the network key. The WPA pre-shared key for the DDW366 is the 13 characters of the modem’s serial number and can be found on the Wireless Primary Network screen. Refer to Using the Primary Network Option on page 77.

  • Page 14: Understanding The Device Label

     Standard User Web Interface Login Username: user Password: user  Note: After initially logging in to the DDW366, you will be asked to change your password for security reasons. Refer to Changing the User Password on page 19 for more information.
  • Page 15 Defines the internal version number that identifies the hardware Hardware Version design. DC (Date Code) indicates the date of manufacture. Defines the country the where the device was manufactured. Assembled In Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 16: Installing The Ddw366

    Troubleshooting the Installation on page 16 Setting Up and Connecting the DDW366 Use the following instructions to set up and connect the DDW366. When the device is set up and connected, refer to Accessing the Web User Interface Locally on page 16 configure the device.
  • Page 17 2.1.1 Wall Mount Installation You can mount the DDW366 on a wall using the two mounting brackets on the side of the device. Two round or pan head screws are recommended. See the figure below. Size In Millimeters...

  • Page 18: 2.2 Connecting Devices To The Network

    4. If the connected device is a gaming console, perform any online task supported by the console (for example, log into the gaming server, play an online game, download content). Note Refer to Troubleshooting the Installation on page 16 for troubleshooting information. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 19 All available wireless networks will appear in the drop-down menu. 2. The DDW366 is shipped with a default SSID. The SSID is the name of the wireless network broadcast from the device so that wireless clients can connect to it.

  • Page 20: Troubleshooting The Installation

    Troubleshooting the Installation Use the following tips to troubleshoot the installation.  None of the LEDs are on when I power on the DDW366.  Check the connection between the power outlet and the power cord. Verify the power outlet is energized and the power cord is connected to the power outlet.
  • Page 21  Try a different cable. The Ethernet cable may be damaged.  If none of these suggestions work, contact your service provider’s tier II support for further assistance. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 22: Using The Web User Interface

    Using the Web User Interface The Web user interface (UI) for the DDW366 is easy to use and allows you to view and configure settings for your wireless gateway device. You can validate the installation by accessing the Web user interface on the device.
  • Page 23 3.1.1 Changing the User Password After successfully logging in to the DDW366 for the first time, the following pop-up window will appear, prompting you to change your password for security purposes. Click OK. The Status>Account screen will appear and allow you to enter a new password and then confirm the new password.
  • Page 24 You will be returned to the login screen again. Enter the username (user) and the new password. Click OK. The Status>Account screen will appear again and will indicate that the password change has been accepted. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 25: Understanding The Status Menu

    The Software option displays the device’s internal software and hardware configuration. Steps To view software information: 1. Click Status from the main menu. 2. The Software screen is displayed. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 26: Using The Connection Option

     Downstream displays detailed information on the network traffic from the service provider to the local computer (downstream channels).  Upstream displays detailed information on the network traffic from the local computer to the remote destination (upstream channels). Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 27 To view connection information: 1. Click Status from the main menu. 2. Click Connection from the left side menu. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 28 Displays the symbol rate in 1000 symbols per second. Symbol Rate Displays the current cable modem upstream frequency in Frequency hertz. Displays the current cable modem upstream transmit power in Power decibel millivolts (dBmV). Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 29: Using The Account Option

    Use the Diagnostics option to test network connectivity. Two utilities are available: Ping and Traceroute. Topics See the following topics:  Using the Ping Option on page 26  Using the Traceroute Option on page 27 Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 30 Defines the packet size (bytes of data) to send for the ping Ping Size operation. Default is 64. Defines the number of ping commands to send to the ping No. of Pings target. Default is 3 pings. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 31 3. Choose Traceroute from the Utility drop-down menu. 4. Enter new parameter values or accept the default values. 5. Click Start Test. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 32: Using The User Default Option

    The User Default option allows you to restore factory defaults to the Firewall and Parental Control settings. All other networking settings are not cleared and reset (for example, wireless settings). Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 33 When you select Apply, you will be notified that the device has been reset. Click RELOAD. The Login screen will then appear. Applies the options selected on the screen. Apply Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 34: Understanding The Basic Menu

    Use the Setup option to configure common gateway parameters. Steps To configure setup options: 1. Click Basic from the main menu. 2. The Setup screen is displayed. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 35 Displays the remaining time before the WAN IP address Expires expires, if applicable. Releases the WAN public IP address when clicked. Release WAN Lease Renews the WAN IP address when clicked. Renew WAN Lease Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 36: Using The Dhcp Option

    To configure DHCP settings: 1. Click Basic from the main menu. 2. Click DHCP from the left side menu. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 37 This results in slow Web browsing until the device gets a new IP address via DHCP. Saves changes. Apply Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 38: Using The Ddns Option

    The host can then be contacted by other hosts on the Internet, even if its IP address changes. The DDNS service for the DDW366 is provided through a third-party and can be purchased from Dynamic Network Services Inc. at www.dynDNS.com.

  • Page 39: Using The Backup Option

    Displays if the DDNS service is enabled or disabled. Status Saves changes. Apply Using the Backup Option The Backup option lets you backup your gateway configuration or restore the DDW366 to a previously saved configuration. Steps To use the backup option: 1. Click Basic from the main menu.
  • Page 40 To restore the device to a previously saved configuration, click the Browse button. The File Upload dialog box appears and allows you to select the previously saved backup file. Highlight the file and click ‘Open’. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 41 Click the Restore button. You are advised that you will be required to reboot the modem. Click ‘OK’. You are then notified that the device has been reset. Click ‘RELOAD’. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 42 Using the Backup Option You are then presented with the login screen for the modem. Enter the Username and Password to return to the modem User Interface. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 43: Understanding The Advanced Menu

    Understanding the Advanced Menu Advanced options provide settings to configure your DDW366, such as MAC filtering and port forwarding. Topics See the following topics:  Using the Options Option on page 39  Using the IP Filtering Option on page 42 ...
  • Page 44 PPTP PassThrough through the router between the PPTP VPN Client application on the PC/Mac and the PPTP VPN Server (e.g., Windows Server, 2013) for access to the “company VPN.” Ubee DDW366 Dual-Band-Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 45 “tickets” on port 1293. Enables or disables the H.225 protocol used to define H225 messages and procedures for call signaling, media packetization, and registration, admission, and status (RAS) functions. Ubee DDW366 Dual-Band-Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 46: Using The Ip Filtering Option

    2. Log in to the cable modem’s Web user interface. Refer to Accessing the Web User Interface Locally on page 3. Click Advanced from the main menu. Ubee DDW366 Dual-Band-Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 47: Using The Mac Filtering Option

    Be sure all devices to which you potentially deny Internet access are connected to the DDW366 network. 2. Click Advanced from the main menu. 3. Click MAC Filtering from the left side menu. Ubee DDW366 Dual-Band-Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 48: Using The Port Filtering Option

    To configure port filters: 1. Click Advanced from the main menu. 2. Click Port Filtering from the left side menu. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band-Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 49 End Port Selects the protocol type. Options are UDP, TCP, or Both. Protocol Activates the rule and filters out all traffic on the specified Enabled ports. Saves changes. Apply Ubee DDW366 Dual-Band-Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 50: Using The Forwarding Option

    Using the Forwarding Option Using the Forwarding Option Forwarding tells the DDW366 to which computer on the local area network to send data. If your host systems or applications have communications issues with the Internet, you can use forwarding to resolve the following issues: ...
  • Page 51 1. Access the Web interface of the cable modem, see Accessing the Web User Interface Locally on page 2. Click Advanced from the main menu. 3. Click Forwarding from the left menu. 4. Click Create IPv4 Ubee DDW366 Dual-Band-Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 52 Names the forwarding rule. Description Disables (Off) or enables (On) the forwarding rule. Enabled Stops creating the forwarding rule and returns you to the Cancel previous Forwarding screen. Saves changes. Apply Ubee DDW366 Dual-Band-Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 53 Define the same ports used by the Xbox in the External Start Port and External End Port fields. 5. Create Port Forwarding rules per port. A rule set up for port 53 works for port 53. A Ubee DDW366 Dual-Band-Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 54: Using The Port Triggers Option

    1. John requests a file from the Real Audio server (port 7070). Port 7070 is a “trigger” port and causes the device to record John’s computer IP address. The DDW366 associates John's computer IP address with the “target” port range of 6970-7170.
  • Page 55 2. Click Port Triggers from the left side menu. 3. Click Create. 4. Enter information in the Port Trigger fields as shown below. Field descriptions follow the screen shot. Ubee DDW366 Dual-Band-Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 56 Removes all of the input host’s MAC addresses. Clear All 5. Click Apply. The port trigger rule is created and displayed in the table. Additional field descriptions are listed below the screen example. Ubee DDW366 Dual-Band-Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 57 Deletes the selected rule. Remove Removes all of the input host’s MAC addresses. Clear All The following example shows the Port Triggering option set up for a dual Xbox configuration. Ubee DDW366 Dual-Band-Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 58: Using The Pass Through Option

    Use the DMZ (Demilitarized Zone) Host option to expose a host IP address to the WAN (public Internet). You can use this option when applications do not work with port triggers or other networking strategies. Ubee DDW366 Dual-Band-Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 59 Steps To set up a DMZ host: 1. Connect a PC to an Ethernet port on the DDW366. Make sure both devices are powered on and functioning. 2. Connect a Home Gateway (or other device you wish to be in the DMZ) to an Ethernet port on the DDW366.

  • Page 60: Understanding The Firewall Menu

    Using the Basic Option on page 56 to block Internet access to specific sites. Note: Firewall menu options are not available when the DDW366 is in Bridge mode. Refer Using the Bridging Option on page 81 for more information. Topics See the following topics: ...

  • Page 61: Using The Local Log Option

    To define local log reporting: 1. Click Firewall from the main menu. 2. Click Local Log from the left side menu. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 62: Using The Remote Log Option

    To configure the firewall remote log: 1. Click Firewall the main menu. 2. Click Remote Log from the left side menu. The Remote Log fields are explained following this screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 63 When checked, logs when the DDW366 is configured/modified Product Configuration Events by a user or administrator. Defines the IP address of the Syslog server. to SysLog server at 192.168.0. Saves changes. Apply Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 64: Understanding The Access Control Menu

    Understanding the Access Control Menu The Access Control menu allow you to control Internet access for users on the DDW366 network. It provides the following features:  Define user/password access.  Block specific Web sites and Web sites based on keywords.
  • Page 65 White List Access Only checkbox to force the wireless modem to execute the policy for the selected user. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 66: Using The Basic Option

    1. Click the Access Control link from the top of the screen. 2. Click Basic from the left side of the screen. The Basic fields are explained following this screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 67 Adds a keyword to the keyword list. Enter the word in the field Add Keyword next to the Add Keyword button and click Add Keyword. The keyword is added to the Keyword List. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 68: Using The Tod Filter Option

    1. Click the Access Control link from the top of the screen. 2. Click ToD Filter from the left side of the screen. The ToD Filter fields are explained following this screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 69 Port End: Enter ending port number to be blocked.  Protocol: Select the protocol type. Options are UDP, TCP, or Both. Saves all changes when clicked. Apply Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 70: Using The Local Log Option

    Displays the user who triggered this event log. User Displays the source IP address of this event. Source To empty the displayed log entries, click Clear Log. Clear Log Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 71: Understanding The Wireless Menu

    Steps To configure wireless operations: 1. Click Wireless from the main menu. 2. The Radio screen is displayed. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 72 This allows doubling the PHY data rate over a single 20 MHz channel. Only when using 40MHz Bandwidth should you choose the Sideband for Control Channel Lower or Upper 20MHz. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 73 1. Click Scan Wireless APs at the bottom of the Wireless Radio screen. Results are displayed in a new window. 2. Click Refresh to update the results. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 74: Using The Primary Network Option

    This example shows the settings when the modem is in the 2.4GHz band. Wireless default values are discussed in Understanding Default Values and Logins on page Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 75 Network on the Primary Network on page 74 to set up a closed network. Prevents wireless client stations from communicating with AP Isolate each other when enabled. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 76 RADIUS Key authentication is selected. Allows the device to generate the best possible random Group Key Rotation Interval group key and update all the key-management capable stations periodically. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 77 Defines a name for this wireless cable modem for WPS. Device Name WPS Setup AP Defines the universal unique identifier (UUID) for this access UUID point. Defines the Personal Identification Number for this access point. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 78: Using The Advanced Option

    Use the Advanced option to configure data rates and Wi-Fi thresholds. 1. Click Wireless from the main menu. 2. Click Advanced from the left side menu. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 79 Basic Rate Set to the DDW366. The options are All and Default. Specifies the rate at which multicast packets are transmitted and Multicast Rate received on your wireless network. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 80: Using The Access Control Option

    To configure client access: 1. Click Wireless from the main menu. 2. Click Access Control from the left side menu. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 81 Deny creates a list of wireless clients that you do not want to have access to your wireless network. Enter the MAC addresses of these clients in the MAC Addresses fields. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 82: Using The Wi-Fi Multimedia Option

    If a new traffic stream creates a data transmission demand that exceeds the current network capacity, the new traffic stream reduces the throughput of the other traffic streams. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 83 To configure the multimedia wireless option: 1. Click Wireless from the main menu. 2. Click WMM (Wi-Fi Multimedia) from the left side menu. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 84 The application chooses the time to wake up and receive data packets to maximize power conservation without sacrificing quality of service. Saves changes to the WMM settings above. Apply Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 85: Using The Bridging Option

    Apply Using the Bridging Option Use the Bridging option to configure the DDW366 to act as a wireless network bridge and establish wireless links with other wireless access points. To establish a bridge, you need to know the MAC address of the peer device, that must be in wireless bridging mode as well.

  • Page 86: Deploying And Troubleshooting The Wireless Network

    Estimating Wireless Cable Modem to Wireless Client Distances on page 83  Understanding the 2.4GHz and 5GHZ Bands on page 85  Selecting a Wireless Channel on page 86 Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 87 Connecting Devices to the Network on page 13 if needed. 2. Place the wireless client at around one meter (three feet) away from the DDW366. 3. Obtain the RSSI value for the connected client. Refer to Using the Access Control Option on page 76.
  • Page 88 7. Check the wireless signal strength and speed of the computer connected wirelessly to the DDW366. Instructions for checking speeds are provided for both a Windows and Mac computer in the table below. If the wireless computer is not connected, refer to Connecting a Wireless Device on page Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide •...
  • Page 89 This feature allows you to choose the best band for your device to ensure stability with your local and Internet connection. The table below provides a comparison between the 2.4GHz and 5GHz bands. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 90 Note: 9.7.4 Selecting a Wireless Channel You may need to change the wireless channel on which the DDW366 operates when you are in computing, test, and other environments where several wireless access points may be operating in the 2.4GHz range.
  • Page 91 The following table shows the 5GHz channel list and the corresponding frequencies. Channel Channel 5.180 5.540 5.200 5.560 5.220. 5.580 5.240 5.680 5.260 5.700 5.280 5.745 5.300 5.765 5.320 5.785 5.500 5.805 5.520 5.825 Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 92: Understanding The Usb Menu

    Steps To view USB basic information: 1. The USB Basic screen is displayed. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 93: Using The Approved Devices Option

    Steps To view approved devices information: 1. Click Approved Devices from the left side menu. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 94 Displays USB devices that are available to be added to the Available USB Devices approved USB devices list. The individual field listings are the same as those under the Approved Devices heading. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 95: Using The Storage Basic Option

    Steps To view basic storage information: 1. Click Storage Basic from the left side menu. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 96: Using The Storage Advanced Option

    Windows Network and FTP support. Steps To view advanced storage information: 1. Click Storage Advanced from the left side menu. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 97 FTP over the Internet. The IP address displayed in the link field is the Linux IP stack address that should be used for the FTP server address in the FTP clients. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 98 After clicking Apply, the information entered here will be displayed in the Available Network Folders table. Allows you to refresh the list of shared network folders. Refresh List Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 99: Using The Media Server Option

    Steps To view media server information: 1. Click Media Server from the left side menu. Field descriptions are listed below the screen example. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 100 Displays whether the media server is enabled or disabled. Media Server The media server name, the name that will show up on media Media Server Name players. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 101 X minutes Applies the scan settings that have been set. Apply Scan Settings Click this button to begin a scan of the media server. Scan Now Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

  • Page 102: Glossary

    Equipment such as telephones, routers, and modems located at a user’s location to enable access to communication services. Default Gateway The routing device used to forward all traffic that is not addressed to a computer on the local subnet. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 103 A standard network protocol that specifies how data is placed on and retrieved from a common transmission medium. It forms the underlying transport vehicle used by several upper-level protocols, including TCP/IP, HTTP, and FTP. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 104 A system that facilitates the transfer of messages in the form of text. ISP (Internet Service Provider) A company that provides individuals and companies access to the Internet and other related services. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 105 PPTP (Point-to-Point Tunneling Protocol) A method for ensuring secure communication between virtual private networks. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 106 A protocol for synthesizing the clocks of computing devices over networks. STBC (Space-Time Block Code)) A technique used in wireless communications to transmit multiple copies os a data stream across a number of antennas. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 107 UDP (User Datagram Protocol) A communications protocol that offers a limited amount of service when messages are exchanged between computers in a network that uses the Internet Protocol. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...
  • Page 108 A markup language that defines a set of rules for encoding documents in a format that is both human-readable and machine readable. XPress™ XPress™ is a standards-based frame-bursting approach to improve 802.11g wireless LAN performance developed by Broadcom. Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide • February 2014...

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