Troubleshooting - Philips Saeco Intelia HD8751 User Manual

Machine actions
The machine does not turn
on.
The drip tray gets fi lled al-
though no water is drained.
The red icon is always
displayed on the machine.
Coff ee is not hot enough.
No hot water or steam is
dispensed.
Coff ee does not have enough
crema.
(See note)
The machine takes a long
time to warm up or the
amount of water dispensed
is too little.
The brew group cannot be
removed.
There is a lot of ground coff ee
under the brew group.

TROUBLESHOOTING

This chapter summarizes the most common problems you could encoun-
ter with your machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Saeco hotline in your country. The
contact details can be found in the warranty booklet packed separately or
on www.philips.com/support.
Causes
The machine is not connected to
the electric network.
Sometimes water is drained auto-
matically by the machine into the
drip tray to manage the rinsing of
the circuits and ensure optimum
machine performance.
The coff ee grounds drawer was
emptied with the machine off .
The cups are cold.
The hole of the steam wand is
clogged.
The Classic Milk Frother is dirty.
The blend is unsuitable, coff ee is
not freshly roasted or the grind is
too coarse.
The machine circuit is clogged by
limescale.
The brew group is out of place.
The coff ee grounds drawer is
inserted.
Coff ee is not suitable for auto-
matic machines.
ENGLISH
Solutions
Connect the machine to the electric
network.
This is a standard operating proce-
dure.
The coff ee grounds drawer must
always be emptied with the machine
on. Wait until the icon is dis-
played before refi tting the drawer.
Preheat the cups with hot water.
Clean the hole of the steam wand
using a pin.
Make sure that the machine is
off and has cooled down before
performing this operation.
Clean the Classic Milk Frother.
Change coff ee blend or adjust the
grind as explained in the section
"Adjusting the Ceramic Coff ee
Grinder".
Descale the machine.
Turn on the machine. Close the ser-
vice door. The brew group automati-
cally returns to the initial position.
Remove the coff ee grounds drawer
before removing the brew group.
It may be necessary to change the
type of coff ee or the coff ee grinder
settings.
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