Placing Calls Through Strata Cs From A Remote Phone; If Your Remote Phone Is "Stuck" On A Strata Cs Session - Toshiba Strata CS User Manual

Placing calls through Strata CS from a remote phone

If your remote phone is "stuck" on a Strata CS session

C 6. U S
HAPTER SING
Notes
Using ViewPoint, you can password-protect your forwarded calls so that you
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must enter your Strata CS password to be connected to the call. This ensures
that only you receive your forwarded calls. See "Forwarding calls in ViewPoint"
on page 15-3.
Strata CS call waiting and hands-free answering are not available at non-station
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remote phones unless you are imitating a station (see "Imitating a station at a
remote number" on page 6-10).
If you have permission, you can place outbound calls through Strata CS after logging
on. These calls are billed to Strata CS, give you access to the call-handling telephone
commands, and are logged in your Call Log.
To place a call through Strata CS from a remote phone
1.
Call your office and log on (see "Logging on to Strata CS from a remote
number" on page 6-6).
2.
Press .
#
3.
Dial the call (including access code).
Notes
logging on and pressing # gives you an internal dial tone, the same as when you
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pick up your desk phone. From an internal dial tone you can dial Strata CS
extensions, and use the telephone commands beginning with * (see "Quick call
commands" on page A-3).
When placing calls through Strata CS, press **3 to end each call instead of
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hanging up the phone. If you hang up, you must call your office and log on again
if you want to place more outgoing calls through Strata CS. Pressing **3
eliminates the need to call your office again, because you remain connected to
Strata CS.
If you are trying to make a non-Strata CS call from your remote phone, and you find
your call treated as if it were an internal Strata CS call (for example, you reach a user
at your office), the likely cause is that you did not log out from a Strata CS session
immediately beforehand. When you simply hang up to end a session logout does
occurs automatically, but not until the phone company drops the call, which can take
up to 20 seconds. To place a call immediately after a Strata CS session, end the session
by dialing This logs you out from your Strata CS session and returns you to your
*96.
telephone company's dial tone, from which you can dial your call. Alternatively, you
can hang up and wait for a short period before trying your call again, to give the phone
company time to drop the connection.
CS W R
TRATA ITH A
P
EMOTE HONE
6-7