The Greetings Folder - Toshiba Strata CS User Manual

Greetings and personal status
Your greeting settings may be overridden if you apply a personal status with different greeting
preferences, or if you change your active settings directly. However, neither of these actions
changes the settings in the Greetings folder. For more information about personal status and the
active settings, see Chapter 9.

The Greetings folder

The Greetings folder lets you view and manage your greetings. To open the Greetings folder,
click
Configuration
The Greetings folder contains three sections:
The Greetings list.
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The Notes Pane.
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Notes Pane, choose
The audio controls.
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disk, or rerecord a selected greeting. See "Using the audio controls" on page 8-27.
The active greeting
The active greeting is the greeting that Strata CS plays by default when callers reach your
voicemail. Only one greeting at a time can be the active greeting.
Note:
Callers can hear a greeting other than your active greeting if you specify another greeting
in a personal status, call rule, or routing list. See "Greeting hierarchy" on page 13-20.
The active greeting appears in bold text and is marked by
active greeting, select it and choose
makes the greeting the personal status default greeting (see the next section).
To make the greeting your active greeting without making it the personal status default greeting,
double-click the greeting to edit it and check
C 13. M
HAPTER ANAGING
in the navigation bar, then click Greetings in the Favorite Folders list.
Your existing greetings appear here.
This pane displays the contents of the greeting. To hide or show the
View > Notes Pane
Use these controls to record a new greeting, import a greeting from
V M
OICE ESSAGES IN
.
Actions > Set as Default and Active
Active greeting for this extension
V P
IEW OINT
. To designate a greeting as the
. This command also
.
13-19