Troubleshooting - Kodak 2400DSV-E Operator's Manual

6

Troubleshooting

Malfunction procedure — if the Misfeed/Call Tech Rep Code is displayed, a paper misfeed or
malfunction has occurred in the system. Check the code shown on the Multi-Print Display and perform
the misfeed clearing procedure. If the error persists, contact Kodak.
Code Probable cause
The projection lamp is burned out.
L2
The power to the printer is off.
E1
There is a problem with the connection
of the interface cable to the printer.
E2 The upper cover of the printer is not
closed.
The printer is out of paper.
PE
The scanner is connected to the PC and
PC
ready for scanning.
The scanner is not connected to the PC.
Pc
Misfeed Clearing procedure — locate the misfeed using the code and perform the appropriate
clearing procedure.
Code Probable cause
The wrong size paper has been loaded
PO
in the Paper Feeding Tray.
Two or more sheets of paper are taken
up at the same time.
A misfeed is near the paper take-up
P1
section.
A misfeed is near the imaging cartridge.
P2
A misfeed is near the fusing unit.
P3
A-61316 September 2004
This chapter contains information on analyzing and correcting operating
problems or errors that may occasionally arise during the use of the
Kodak 2400DSV-E Scanner/Printer.
Solution
Replace the lamp. See the procedures in
Chapter 5, Maintenance.
If the lamp goes out during the print
cycle, a blank print may be output.
Turn on the printer.
Make sure the interface cable is
securely connected.
Make sure the cover is completely
closed.
Load some paper into the paper cassette.
See Chapter 4, Printer Functions.
Press the Start key when ready. This
display blinks when the scanner is in
operation.
Turn on the PC or connect the scanner to
the PC with the interface cable.
Solution
Load the correct-sized paper in the tray.
Clear the paper jam. See the procedures
in the section "Clearing a misfeed from
the paper feeding tray" later in this
chapter.
See the procedures in the section
"Clearing a misfeed from the paper
feeding tray" later in this chapter.
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