1.8 Call Center
•
* The status will be as follows:
Ready
Not Ready
Wrap-up
•
The Log-in/Log-out of a specified group button light shows the current status
as follows:
Off: Log-in mode
Red on: Log-out mode
•
The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode
or Ready mode.
The Wrap-up button light shows the current status as follows:
Off: Ready mode
Red on: Not Ready mode
Flashing red: Wrap-up mode
•
In Wrap-up mode/Not Ready mode, your extension does not receive calls
through any group, even if it belongs to multiple groups.
•
There may be at least one extension in the incoming call distribution group that
is in the Log-in mode.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified
group button or a Wrap-up button.
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User Manual
Not Ready
Ready
Not Ready