Panasonic KX-TA824 Operating Manual
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Panasonic KX-TA824 Operating Manual

Advanced hybrid system
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See also: Feature Manual , Programming Manual
Advanced Hybrid System

Operating Manual

KX-TA824
Model No.
Thank you for purchasing a Panasonic Advanced Hybrid System.
Please read this manual carefully before using this product and save this manual for future use.

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Summary of Contents for Panasonic KX-TA824

  • Page 1: Operating Manual

    Advanced Hybrid System Operating Manual KX-TA824 Model No. Thank you for purchasing a Panasonic Advanced Hybrid System. Please read this manual carefully before using this product and save this manual for future use.

  • Page 2: Feature Highlights

    Local Carrier-based Voice Mail Service Easy Operation You can receive remote voice mail service A Panasonic telephone that is equipped from your telephone company to record caller with a Navigator Key and a display helps messages when you cannot answer the phone.

  • Page 3: In This Manual

    Advanced Hybrid System 3-level Automated Attendant A caller can be directed to the desired party This PBX supports the connection of Panasonic simply by pressing a single-digit number as proprietary telephones (PTs), Direct Station directed by the 3-level DISA outgoing Selection (DSS) Consoles, and single line messages (OGMs).

  • Page 4: Important Information

    UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORIZED PANASONIC FACTORY SERVICENTER. • WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION.

  • Page 5: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug the product from the wall outlet before cleaning.
  • Page 6 Contact your telephone company. If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the outside (CO) lines until it has been serviced by an authorized Panasonic Factory Servicenter. •...

  • Page 7: For Future Reference

    For Future Reference Please print, record, and retain the following information for future reference. Note The serial number of this product can be found on the label affixed to the unit. You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft.
  • Page 8 • Telephone numbers to which the system will be connected • Make: Panasonic • Model: KX-TA824 • Certification No.: found on the side of the unit • Ringer Equivalence No.: 0.4B • Facility Interface Code: 02LS2 •...
  • Page 9 Combined Use with Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 10: Table Of Contents

    Table of Contents Operation....................13 Before Operating a Telephone ..................14 1.1.1 Before Operating a Telephone ..................14 Basic Operations......................22 1.2.1 Making Calls........................22 1.2.2 Receiving Calls .........................24 Telephone Features ......................25 1.3.1 Absent Message ......................25 1.3.2 Account Code Entry ......................26 1.3.3 Alternate Calling—Ring/Voice ...................28 1.3.4 Answering, Direct Outside (CO) Line ................28 1.3.5...
  • Page 11 1.3.41 Executive Busy Override—Outside (CO) Line ..............85 1.3.42 Executive Busy Override Deny ..................86 1.3.43 Extension Feature Clear ....................87 1.3.44 Extension Lock........................87 1.3.45 External Feature Access (EFA)..................89 1.3.46 Flash/Recall ........................89 1.3.47 Hands-free Answerback....................90 1.3.48 Hands-free Operation ....................... 91 1.3.49 Headset Operation......................
  • Page 12 Operator/Manager Operation............. 135 Operator/Manager Service Features ................136 2.1.1 Call Log, Incoming in the Common Area—CLEAR ALL ..........136 2.1.2 Call Log Display Lock, Incoming in the Common Area ........... 136 2.1.3 Common BV Outgoing Messages................... 137 2.1.4 Manager Programming (Manager only) ................139 2.1.5 Outgoing Message (OGM) for DISA ................

  • Page 13: Operation

    Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX. Operating Manual...

  • Page 14: Before Operating A Telephone

    "4.3.1 Tone List" (Appendix). Display In this manual, you will see the phrase "the display ...". This refers to the display of a Panasonic PT. When you use a Panasonic display PT, displayed messages or items help you to operate the telephone.

  • Page 15: Using A Navigator Key/Volume Key (Depending On The Type Of Your Pt)

    (Level decreases) Examples The displays and the illustrations shown throughout this manual as examples are of a telephone connected to the KX-TA824. Restrictions Features that have been restricted through system programming will not be available at your extension. Icon Descriptions The following icons are used frequently throughout this manual.

  • Page 16: When You Use A Panasonic Proprietary Telephone

    When You Use a Panasonic Proprietary Telephone If you use a Panasonic PT or DSS Console, you will be able to use some of the useful feature buttons described below. These buttons simplify certain operations. The illustrations below may differ from the actual buttons on your telephone.
  • Page 17 1.1 Before Operating a Telephone REDIAL: MESSAGE: Used to redial the last number dialed. Used to leave a message waiting indication, call back the party who left a message waiting indication, or play back voice messages. This button is provided with an LED (Light Emitting Diode), except for on KX-T7700 series telephones.
  • Page 18 1.1 Before Operating a Telephone Customized Button Function Single-CO (S-CO) Used to access a specified outside (CO) line for making or receiving calls. Used to access an idle outside (CO) line in a specified outside (CO) line group Group-CO (G-CO) for making calls.
  • Page 19 1.1 Before Operating a Telephone Customized Button Function Used to listen while a caller is leaving a message in your voice mailbox and, if Live Call Screening (LCS) desired, intercept the call. Used to stop monitoring your own voice mailbox while a caller is leaving a LCS Cancel message, or stop the alert tone heard in Private mode while a caller is leaving a message.

  • Page 20: How To Follow The Steps

    Press DSS or dial Talk. extension number. Conditions If you use a Panasonic display proprietary telephone (PT), you can confirm your own extension number by pressing the " " key 2 times (" ") while on-hook, or by accessing personal programming. For more details, refer to "3.1.2 Personal Feature Assignment—...

  • Page 21: Connection Example

    1.1 Before Operating a Telephone Connection Example This diagram shows devices that can be connected. Telephone Company Computer Doorphone Door Opener/Doorbell/ Door Chime External Music Source Computer Printer Computer Pager/Amplifier&Speaker DSS Console Wireless SLT Wireless PT Fax/Telephone Answering Machine Voice Processing System Operating Manual...

  • Page 22: Basic Operations

    Off-hook. extension number. • If you use a Panasonic display proprietary telephone (PT), you can confirm your own extension number by pressing the " " key 2 times (" ") while on-hook, or by accessing personal programming. For more details, refer to "3.1.2 Personal Feature Assignment—...
  • Page 23 1.2 Basic Operations PT/SLT (CO) outside phone no. outside (CO) line access no. Dial outside Off-hook. Press CO or dial outside phone number. (CO) line access number. • Through personal programming, a proprietary telephone (PT) user can select the preferred method (Idle Line/No Line/Prime Line) of seizing a line to be used each time the user goes off-hook.

  • Page 24: Receiving Calls

    1.2 Basic Operations 1.2.2 Receiving Calls PT/SLT When your telephone rings, either the CO/INTERCOM button or the Message/Ringer Lamp flashes. Off-hook. Talk. Select one of the following methods: · Lift the handset to receive the call on the preferred line. (Default: Ringing line is selected.) ·...

  • Page 25: Telephone Features

    If you are unable to answer calls, you can select a brief message that will be shown on the displays of Panasonic display proprietary telephone (PT) users when they call you. The message you select can explain the reason for your absence, and is also shown on the display of your PT every time you go off-hook.

  • Page 26: Account Code Entry

    1.3 Telephone Features To confirm Display PT Off-hook. • Enter the desired value in the "%" positions. You must enter the number of digits represented by the number of "%" symbols. Feature Manual References • 1.1.1 Absent Message 1.3.2 Account Code Entry The manager may give personal account codes to extension users, and check their telephone usage for accounting purposes.
  • Page 27 For more details, refer to "1.1.2 Account Code Entry" in the Feature Manual. • A Panasonic proprietary telephone (PT) user can enter an account code during a conversation or within 30 seconds after the other party hangs up (while hearing a reorder tone), by pressing the FWD/DND (Call Forwarding/Do Not Disturb) button, then entering the account code.

  • Page 28: Alternate Calling-Ring/Voice

    1.3 Telephone Features 1.3.3 Alternate Calling—Ring/Voice Proprietary telephone (PT) users can choose whether Ring to be alerted to incoming calls by ringing or by the Ring Hello caller's voice (Alternate Receiving—Ring/Voice). The calling extension can override this choice and use the alternate method.

  • Page 29: Automatic Callback Busy (Camp-On)

    1.3 Telephone Features (CO) Press the CO flashing red rapidly. • You can choose which line to answer when multiple incoming outside (CO) line calls arrive at the same time by pressing the preferred CO button. Feature Manual References • 1.1.3 Answering, Direct Outside (CO) Line Operating Manual References •...

  • Page 30: Background Music (Bgm)

    1.3 Telephone Features To answer a callback ring set for a busy extension PT/SLT While hearing a callback ring R.B.Tone Off-hook. Talk. To answer a callback ring set for a busy outside (CO) line PT/SLT While hearing a callback ring outside phone no.

  • Page 31: Built-In Voice Message (Bv)

    1.3 Telephone Features To set/cancel While on-hook Enter 1. • Your PBX can be programmed not to play music when "1" is entered while on-hook. Programming Manual References [PT Programming] • [111] Music on Hold • [626] BGM Control for APT [PC Programming] •...
  • Page 32 1.3 Telephone Features Call Operator/Manager Direct to Common Message Area Outside party Common BV OGM Common Voice Message Direct to DISA Personal BV OGM Personal Voice Message Direct to extension • Intercept timer expires • Wrong number is dialed DISA OGM Using the DISA AA service FWD to Personal...
  • Page 33 1.3 Telephone Features • You can leave a voice message in the personal message area of another extension, even if the extension has not been set to forward incoming calls to its personal message area, or even if no personal/common BV OGM has been recorded (Direct Message). When a caller leaves a voice message using the Direct Message feature, the voice message is automatically linked to the caller information (including the extension number and name [if stored]) in the Incoming Call Log.
  • Page 34 1.3 Telephone Features To play back PT/SLT C.Tone C.Tone Off-hook. Confirm On-hook. Enter 723. Enter 2. Enter #. the message. An SLT user can enter "0" instead of "#". To erase PT/SLT C.Tone Off-hook. Enter 723. Enter 0. Enter #. On-hook.
  • Page 35 1.3 Telephone Features Forwarding Your Calls to Built-in Voice Message To set/cancel PT/SLT Cancel All Calls Busy/No Answer Off-hook. Press FWD/DND Enter 725. Enter required number. or enter 71. For "Cancel", go on-hook directly after entering "0#". C.Tone On-hook. Enter #. An SLT user can enter "0"...
  • Page 36 1.3 Telephone Features Leaving, Playing, or Erasing Voice Messages To leave a voice message in a user's personal message area From an Outside Telephone/PT/SLT desired phone no. Personal BV OGM & C.Tone Off-hook. Record a On-hook. Dial desired phone number to access message.
  • Page 37 1.3 Telephone Features To leave a voice message using Direct Message PT/SLT another extension no. Off-hook. Enter #. Enter 725. Enter 1. Dial another extension number. An SLT user can enter "0" instead of "#". C.Tone Record a On-hook. message. To view and play back a voice message in a voice message area Display PT When the Message/Ringer Lamp or MESSAGE button is lit...
  • Page 38 1.3 Telephone Features To play back all voice messages in a voice message area PT/SLT C.Tone Off-hook. Enter 725. Enter 2. Enter #. Listen to the messages. An SLT user can enter "0" The messages are played in the recorded order. instead of "#".
  • Page 39 1.3 Telephone Features To play back and/or erase voice messages from an outside telephone From an Outside Telephone desired voice message phone no. access code DISA OGM or C.Tone Personal/Common BV OGM Off-hook. Dial desired phone Enter voice message access Listen to the messages.
  • Page 40 1.3 Telephone Features • If a new voice message has been recorded, you will hear dial tone 4 when going off-hook. Dial Tone 4 • When the remaining recording time for the PBX is less than 5 minutes or when 125 voice messages have been recorded, the display informs you that the voice message area is full, and you hear dial tone 5 when going off-hook.

  • Page 41: Busy Station Signaling (Bss)

    1.3 Telephone Features Operating Manual References • 1.3.18 Call Log, Incoming • 1.3.34 Direct Inward System Access (DISA) • 3.1.3 Flexible Button Assignment Create or edit a Message button, Caller ID Indication—Personal button, or Caller ID Indication—Common button. 1.3.8 Busy Station Signaling (BSS) If the extension that you want to call is busy, you can send a call waiting tone, to inform the extension user that your call is waiting.
  • Page 42 1.3 Telephone Features You can have your incoming calls forwarded to a specified destination. The following methods are available: All Calls: All calls are forwarded to a specified extension regardless of the status of your extension. Busy/No Answer (BSY/NA): All calls are forwarded to a specified extension when you do not answer within a specified time period or when your extension is busy.

  • Page 43: Call Forwarding (Fwd)-All Calls

    1.3 Telephone Features Programming Manual References [PC Programming] • 9.2.2 Feature settings [2-2]—FWD/DND Feature Manual References • 1.1.10 Call Forwarding (FWD)—SUMMARY Operating Manual References • 1.3.7 Built-in Voice Message (BV) • 1.3.14 Call Forwarding (FWD)—CANCEL • 1.3.35 Do Not Disturb (DND) •...

  • Page 44: Call Forwarding (Fwd)-Follow Me

    1.3 Telephone Features PT/SLT destination extension no. Dial destination Press FWD/DND Enter 2. Off-hook. extension number. or enter 71. C.Tone On-hook. Enter #. An SLT user can enter "0" instead of "#". Programming Manual References [PT Programming] • [202] Call Forwarding Start Time [PC Programming] •...

  • Page 45: Call Forwarding (Fwd)-To Outside (Co) Line

    1.3 Telephone Features Feature Manual References • 1.1.13 Call Forwarding (FWD)—Follow Me 1.3.13 Call Forwarding (FWD)—To Outside (CO) Line You can forward all calls to an outside party if your extension is permitted through system programming. PT/SLT outside outside (CO) phone no.

  • Page 46: Call Forwarding (Fwd)-Cancel

    1.3 Telephone Features 1.3.14 Call Forwarding (FWD)—CANCEL You can cancel Call Forwarding (FWD) at your (original) extension or at another (destination) extension. To cancel at your extension PT/SLT C.Tone Enter #. Press FWD/DND Enter 0. Off-hook. or enter 71. An SLT user can enter "0" instead of "#".
  • Page 47 1.3 Telephone Features PT/SLT During a conversation C.Tone If an SLT connected in parallel with a PT makes another call after going on-hook, the call on hold is On-hook. transferred to the called party. Press HOLD or Recall/hookswitch. • * You may have to enter the Call Hold feature number, "20", after pressing the Recall/ hookswitch on your single line telephone (SLT), depending on the SLT Hold Mode of your PBX.

  • Page 48: Call Hold, Exclusive

    1.3 Telephone Features 1.3.16 Call Hold, Exclusive You can prevent other extension users from retrieving your held call. Only the proprietary telephone (PT) user who held the call can retrieve it. No SLT During a conversation C.Tone D.Tone Press HOLD. Press HOLD again.

  • Page 49: Call Hold Retrieve

    1.3 Telephone Features 1.3.17 Call Hold Retrieve You can retrieve a call that has been put on hold at the holding extension or by another extension. PT/SLT At the holding extension (CO) Talk. Press flashing CO or INTERCOM. Or press Recall/hookswitch. If the handset has been replaced, just go off-hook.

  • Page 50: Call Log, Incoming

    1.3 Telephone Features • The CO or INTERCOM button light shows the current status as follows: — General Call Hold mode Flashing green slowly: You have a call on hold. Flashing red slowly: Another extension has a call on hold. —...
  • Page 51 1.3 Telephone Features To check the number of logged calls Display PT While on-hook <Display Example> (Caller ID Selection —Personal/Common) New:002 Old:003 Press Caller ID Selection —Personal/Common. • New: Call records that have not previously been viewed Old: Call records that have previously been viewed Both new and old call records are stored in each personal and common area.
  • Page 52 1.3 Telephone Features To erase caller information Display PT While viewing caller information C.Tone Press TRANSFER. • If the Call Waiting Caller ID feature is enabled for one or more outside (CO) lines, the sequence number such as "002:" will be deleted and subsequent information (Caller's number, etc.) will be moved to the left side of the display.
  • Page 53 1.3 Telephone Features To erase caller information, including associated voice message in a voice message area Display PT While viewing caller information or after playing back the associated voice message C.Tone Press TRANSFER. Press TRANSFER again to confirm the deletion. The caller information is erased.
  • Page 54 1.3 Telephone Features To set/cancel logging of caller information when answering a call PT/SLT Cancel Personal area C.Tone Common area Off-hook. On-hook. Enter 738. Enter required number. Enter #. An SLT user can enter "0" instead of "#". • If you press the Caller ID Indication—Personal/Common button during a conversation, the caller's information is logged regardless of this setting.
  • Page 55 1.3 Telephone Features • Even if there are message waiting indications left at your extension, the Message/Ringer Lamp or the MESSAGE button light that displays notifications from the Message Waiting feature turns off while you are viewing caller information with the Caller ID Indication— Personal/Common button.

  • Page 56: Call Log Display Lock, Incoming In The Personal Area

    1.3 Telephone Features 1.3.19 Call Log Display Lock, Incoming in the Personal Area You can lock your proprietary telephone (PT) so that Incoming Call Log information is not shown on the display when you press the Caller ID Indication—Personal button. This can be useful to prevent other people from viewing caller information logged in your personal area.
  • Page 57 1.3 Telephone Features To park a call PT/SLT During a conversation parking zone no. C.Tone & C.Tone D.Tone Enter 22. Dial parking On-hook. zone number (0–9). Press HOLD or Recall/hookswitch. To retrieve (Call Park Retrieve) PT/SLT stored parking zone no. C.Tone Off-hook.

  • Page 58: Call Pickup, Directed

    1.3 Telephone Features 1.3.21 Call Pickup, Directed Without leaving your desk, you can answer an incoming call that is ringing at another extension. PT/SLT extension no. C.Tone (Optional) Dial extension number. Off-hook. Talk. Enter 4. • If you hear a reorder tone when trying to pick up calls with this feature, the ringing extension has set the Call Pickup Deny feature.

  • Page 59: Call Pickup Deny

    1.3 Telephone Features • If you hear a reorder tone when trying to pick up calls with this feature, the ringing extension has set the Call Pickup Deny feature. Programming Manual References [PT Programming] • [117] Call Pickup Tone • [600] Extension Group [PC Programming] •...

  • Page 60: Call Retrieving From A Tam (Telephone Answering Machine)

    1.3 Telephone Features 1.3.24 Call Retrieving from a TAM (Telephone Answering Machine) Without leaving your desk, you can answer an incoming call that was received by a preprogrammed Telephone Answering Machine (TAM) extension from your phone. PT/SLT While the TAM is answering a call TAM extension no.
  • Page 61 1.3 Telephone Features During a conversation (CO) C.Tone Talk to the Press HOLD. Press CO or Press HOLD. INTERCOM. other party. Disregard this step if both parties are extensions. (CO) C.Tone Talk to the Press CO or INTERCOM. original party. The other party Disregard this step if both parties are extensions.

  • Page 62: Call Transfer-To Extension

    1.3 Telephone Features 1.3.26 Call Transfer—To Extension You can transfer incoming calls to another extension. Depending on the setting of your PBX, proprietary telephone (PT) users may also be able to transfer incoming outside (CO) line calls to another extension simply by pressing the corresponding Direct Station Selection (DSS) button (One-touch Transfer).

  • Page 63: Call Transfer-To Outside (Co) Line

    1.3 Telephone Features • * You may have to enter the Call Hold feature number, "20", after pressing the Recall/ hookswitch on your single line telephone (SLT), depending on the SLT Hold Mode of your PBX. For more details, refer to "1.1.15 Call Hold" in the Feature Manual. •...
  • Page 64 1.3 Telephone Features During a conversation (CO) outside phone no. outside (CO) C.Tone & R.B.Tone D.Tone line access no. Talk. On-hook. Press TRANSFER. Press CO or dial outside Dial outside phone (CO) line access number. number. The call is transferred. •...

  • Page 65: Call Waiting

    1.3 Telephone Features 1.3.28 Call Waiting During a conversation, you can be informed of a waiting call by a tone through the built-in speaker of your proprietary telephone (PT) or the handset of your single line telephone (SLT) (Default: Disable). You can answer the second call by disconnecting the current call or placing the current call on hold.
  • Page 66 1.3 Telephone Features While hearing a call waiting tone Talk to the On-hook. Off-hook. new party. To hold the current call and then talk to the new party While hearing a call waiting tone (CO) Talk to the Press HOLD. Press CO or INTERCOM.

  • Page 67: Call Waiting Caller Id

    1.3 Telephone Features Programming Manual References [PT Programming] • [104] SLT Hold Mode • [115] Extension Ring Tone Pattern • [423] CO Line Ring Tone Pattern [PC Programming] • 9.1.11 Detail [1-10]—Extension—Ring Tone Pattern, Single Line Telephone—Hold Mode • 9.2.2 Feature settings [2-2]—Call Waiting—intercom calls, Call Waiting—outside calls •...
  • Page 68 1.3 Telephone Features To disconnect the current call and then talk to the new party Display PT While hearing a call waiting tone and viewing caller information On-hook. Off-hook. Talk to the new party. To hold the current call and then talk to the new party Display PT While hearing a call waiting tone and viewing caller information Talk to the...

  • Page 69: Call Waiting From The Telephone Company

    1.3 Telephone Features Programming Manual References [PT Programming] • [414-416] CO Line Mode—Day/Night/Lunch • [900] Caller ID • [908] Call Waiting Caller ID Time • [913] Call Waiting Caller ID Assignment • [914] Call Waiting Caller ID CAS Receive Time •...

  • Page 70: Conference

    1.3 Telephone Features Programming Manual References [PT Programming] • [110] Flash/Recall Key Mode • [418] Flash/Recall Time [PC Programming] • 9.1.11 Detail [1-10]—Proprietary Telephone—Flash/Recall Key Mode • 9.3.3 Detail [3-3]—Flash/Recall Time Feature Manual References • 1.1.15 Call Hold • 1.1.29 Call Waiting from the Telephone Company Operating Manual References •...
  • Page 71 1.3 Telephone Features To disconnect one party and then talk to the other During a conversation (CO) Press CO or Talk. INTERCOM. To put the third party on hold and talk to the original party Press Recall/hookswitch. Talk. To leave a 3-party conference call PT/SLT When you are talking with 2 extensions or one extension and one outside party...

  • Page 72: Conference, Unattended

    1.3 Telephone Features Programming Manual References [PT Programming] • [104] SLT Hold Mode • [105] Conference Tone [PC Programming] • 9.1.11 Detail [1-10]—Single Line Telephone—Hold Mode, Conference—Conference Tone Feature Manual References • 1.1.15 Call Hold • 1.1.33 Conference Operating Manual References •...

  • Page 73: Data Line Security

    1.3 Telephone Features To return while others are talking (CO) Press the CO flashing green at moderate speed. • CO-to-CO Line Call Duration The length of outside-to-outside (CO-to-CO) line calls may be limited through system programming. Both outside parties will hear a warning tone 15 seconds before a specified time limit. When the timer expires, the call is disconnected.

  • Page 74: Direct Inward System Access (Disa)

    1.3 Telephone Features To set/cancel PT/SLT C.Tone Cancel Enter #. Off-hook. On-hook. Enter 730. Enter 1 to set or 0 to cancel. An SLT user can enter "0" instead of "#". Programming Manual References [PC Programming] • 9.2.2 Feature settings [2-2]—Data Line Security Feature Manual References •...
  • Page 75 1.3 Telephone Features To call an extension From an Outside Telephone In No Security Mode/Trunk Security Mode DISA desired phone no. extension no. R.B.Tone & R.B.Tone DISA OGM Off-hook. (or one short beep) Dial DISA Dial desired phone number. extension number. You can dial the preprogrammed AA number instead.
  • Page 76 1.3 Telephone Features To call an outside party From an Outside Telephone In No Security Mode DISA outside phone no. phone no. R.B.Tone & DISA OGM (or one short beep) Off-hook. Dial DISA Dial outside phone phone number. number. Seize an outside (CO) line before dialing the outside phone number.
  • Page 77 1.3 Telephone Features • If the DISA Automated Attendant (AA) service is used, you can access the desired party simply by pressing a preprogrammed single-digit number (DISA AA number) while or after hearing a DISA OGM or after a short beep. AA menus can be up to 3 levels deep. •...

  • Page 78: Do Not Disturb (Dnd)

    1.3 Telephone Features Programming Manual References [PC Programming] • 9.1.2 Main [1-2]—Music on Hold • 9.1.3 Numbering Plan [1-3]—Ext. no. • 9.1.7 Timers [1-6]—Call Duration—CO-to-CO Duration Limit • 9.1.11 Detail [1-10]—Extension—Ringback Tone Pattern • 9.2.11 Extension Group [2-6]—Group No., Extension Hunting—Extension Hunting •...

  • Page 79: Do Not Disturb (Dnd) Override

    1.3 Telephone Features • The FWD/DND (Call Forwarding/Do Not Disturb) button light shows the current status as follows: Off: Neither feature is set. Red on: DND mode Flashing red slowly: FWD mode • If your extension has set this feature, calling extensions will hear a DND tone. •...

  • Page 80: Door Open

    1.3 Telephone Features • If you hear the DND tone, enter "2", and then hear a busy tone, the called extension is busy. You can use the Automatic Callback Busy feature. Programming Manual References [PT Programming] • [609] DND Override [PC Programming] •...

  • Page 81: Doorphone Call

    1.3 Telephone Features • The door will stay open for a specified time period. • To keep the door open longer, enter "5" again using a Panasonic proprietary telephone (PT). Programming Manual References [PT Programming] • [703-705] Door Opener—Day/Night/Lunch •...

  • Page 82: Emergency Call

    1.3 Telephone Features To call a doorphone PT/SLT doorphone no. C.Tone Off-hook. Enter 31. Dial doorphone Talk. number (1–4). • If no one answers a doorphone call within a specified time period, ringing stops and the call is canceled. • Doorphones 1 and 2 (or doorphones 3 and 4) cannot be used at the same time.

  • Page 83: Executive Busy Override-Extension

    1.3 Telephone Features PT/SLT (CO) emergency no. D.Tone outside (CO) line access no. Dial emergency number. Off-hook. Press CO or dial outside (CO) line access number. • This feature will function even when: — In Account Code—Verify-All/Verify-Toll/Forced Mode — Restricted by the current class of service (COS) —...
  • Page 84 1.3 Telephone Features To disconnect one party and talk with another when one of the parties is an outside party (CO) Talk. Press CO or INTERCOM. To leave the conference call PT/SLT The other 2 parties can continue their conversation. On-hook.

  • Page 85: Executive Busy Override-Outside (Co) Line

    1.3 Telephone Features 1.3.41 Executive Busy Override—Outside (CO) Line You can join an existing outside (CO) line call, establishing a 3-party conference call, if your proprietary telephone (PT) is permitted through system programming. No SLT To join an outside (CO) line call (CO) C.Tone (Optional)

  • Page 86: Executive Busy Override Deny

    1.3 Telephone Features Programming Manual References [PT Programming] • [105] Conference Tone • [608] Executive Busy Override [PC Programming] • 9.1.11 Detail [1-10]—Conference—Conference Tone • 9.2.1 Main [2-1]—Busy Override Feature Manual References • 1.1.51 Executive Busy Override—Outside (CO) Line Operating Manual References •...

  • Page 87: Extension Feature Clear

    1.3 Telephone Features 1.3.43 Extension Feature Clear You can reset the settings of the following features on your extension to the default settings. This feature is also known as Station Feature Clear or Station Program Clear. Feature Value after Extension Feature Clear Absent Message Automatic Callback Busy Background Music (BGM)
  • Page 88 1.3 Telephone Features To lock/unlock PT/SLT lock code lock code Lock C.Tone Unlock lock code Off-hook. On-hook. Enter 77. Enter lock code (4 digits) 2 times Enter #. to lock or one time to unlock. An SLT user can enter "0" instead of "#".

  • Page 89: External Feature Access (Efa)

    1.3 Telephone Features 1.3.45 External Feature Access (EFA) You can access special features such as Call Waiting offered by another PBX or a telephone company. This feature is only available during outside (CO) line calls. <Example> To hold the current call and then talk to the new party During a conversation with an outside party During a conversation with an outside party desired service...

  • Page 90: Hands-Free Answerback

    1.3 Telephone Features While hearing any tone, dialing, or talking phone no. D.Tone Dial phone number. Press FLASH/RECALL. Programming Manual References [PT Programming] • [110] Flash/Recall Key Mode • [418] Flash/Recall Time • [422] Disconnect Time [PC Programming] • 9.1.11 Detail [1-10]—Proprietary Telephone—Flash/Recall Key Mode •...

  • Page 91: Hands-Free Operation

    1.3 Telephone Features • The AUTO ANS/MUTE button light shows the current status as follows: Off: Not set Red on: Set • This feature is not available for incoming outside (CO) line calls and doorphone calls. Feature Manual References • 1.1.62 Hands-free Answerback 1.3.48 Hands-free Operation You can dial and talk to another party in hands-free mode using the SP-PHONE...

  • Page 92: Headset Operation

    1.3 Telephone Features To switch from hands-free mode to the handset During a conversation in hands-free mode Off-hook. • Helpful hints for hands-free operation: • If it is difficult to hear the other party's voice: Increase the volume using the Navigator Key or Volume Key. •...

  • Page 93: Hot Line

    1.3 Telephone Features 1.3.50 Hot Line A single line telephone (SLT) user can make a call simply by going off-hook, if the telephone number has been stored beforehand. This feature is also known as Pickup Dialing. To store a phone number desired phone no.

  • Page 94: Intercom Call

    1.3 Telephone Features • To call another party, dial the desired party's phone number before the preprogrammed number is dialed. • Up to 32 digits including " " can be stored. However, depending on your mode of account code entry, " " may not be regarded as a pause. •...

  • Page 95: Line Access, Outside (Co) Line-Summary

    1.3 Telephone Features Programming Manual References [PT Programming] • [009] Extension Number • [115] Extension Ring Tone Pattern • [128] Ringback Tone Pattern • [604] Extension Name [PC Programming] • 9.1.3 Numbering Plan [1-3] • 9.1.11 Detail [1-10]—Extension—Ring Tone Pattern, Extension—Ringback Tone Pattern Feature Manual References •...

  • Page 96: Line Access, Automatic

    1.3 Telephone Features Programming Manual References [PT Programming] • [206] Dialing Start Time • [400] CO Line Connection • [404] CO Line Group Number • [405-407] Flexible Outward Dialing—Day/Night/Lunch • [419] Automatic Designated Line Access [PC Programming] • 9.1.7 Timers [1-6]—CO Dialing—Dialing Start Time •...

  • Page 97: Line Access, Outside (Co) Line Group

    1.3 Telephone Features To select an idle unassigned outside (CO) line outside phone no. (O-CO) Press O-CO. Off-hook. Talk. Dial outside phone number. Programming Manual References [PT Programming] • [206] Dialing Start Time • [400] CO Line Connection • [405-407] Flexible Outward Dialing—Day/Night/Lunch •...

  • Page 98: Line Access, S-Co Line

    1.3 Telephone Features Programming Manual References [PT Programming] • [206] Dialing Start Time • [400] CO Line Connection • [404] CO Line Group Number • [405-407] Flexible Outward Dialing—Day/Night/Lunch [PC Programming] • 9.1.7 Timers [1-6]—CO Dialing—Dialing Start Time • 9.3.2 Incoming / Outgoing [3-2]—Outgoing Call—Day, Night, Lunch •...

  • Page 99: Live Call Screening (Lcs) (Voice Mail Apt Integration Only)

    Private mode: You will hear the following alert tone while the caller is leaving a message. This feature is available when the PBX is connected to a Panasonic Voice Processing System (VPS) that supports APT integration. Before operating •...
  • Page 100 1.3 Telephone Features To set LCS While on-hook LCS password (Live Call Screening) Press Live Call Enter LCS password. Screening. To cancel LCS While on-hook (Live Call Screening) Press red Live Call Screening. Operation Flowchart The operations in the shaded areas can be performed in hands-free mode. Operating Manual...

  • Page 101: Private Mode

    1.3 Telephone Features Hands-free Mode Private Mode During a conversation (Call Waiting Tone) Monitor No operation (Alert Tone) On-hook. Stop Stop the Monitor Answer monitor alert tone (Live Call Screening) (LCS Cancel) (LCS Cancel) Press FLASH/ Press Press Live Call RECALL or FLASH/ (Live Call...

  • Page 102: Local Carrier-Based Voice Mail Service

    1.3 Telephone Features • The Live Call Screening (LCS) button light shows the feature status as follows: Off: LCS is off. Flashing green rapidly: An alert tone is ringing (Private mode only).* Flashing green slowly: Monitoring.* Red on: LCS is on. The Direct Station Selection (DSS) button light flashes red slowly while monitoring.

  • Page 103: Lockout

    1.3 Telephone Features To listen to messages When the Message/Ringer Lamp is lit and an S-CO button flashes red at moderate speed (S-CO) Press S-CO. Press MESSAGE. Off-hook. • If your telephone company sends a special signal (Stutter dial tone) when you seize the outside (CO) line, this is an indication that a new message was recorded.

  • Page 104: Log-In/Log-Out

    1.3 Telephone Features Feature Manual References • 1.1.79 Lockout 1.3.59 Log-in/Log-out You can change your status in an extension group (idle extension hunting group/DISA ring group). When you log out, incoming calls to the group will not ring at your extension. When you Log-out Call log back in, calls will again ring at your...

  • Page 105: Message Waiting

    1.3 Telephone Features Programming Manual References [PT Programming] • [100] Hunting Group Set • [600] Extension Group [PC Programming] • 9.2.2 Feature settings [2-2]—Log-in / Log-out • 9.2.11 Extension Group [2-6]—Group No., Extension Hunting—Extension Hunting Feature Manual References • 1.1.80 Log-in/Log-out Operating Manual References •...
  • Page 106 1.3 Telephone Features To leave/cancel a message waiting indication PT/SLT Leave desired extension no. C.Tone Cancel Off-hook. Enter 70. Enter 1 to leave Dial desired Enter #. On-hook. or 2 to cancel. extension number. An SLT user can enter "0" instead of "#".
  • Page 107 1.3 Telephone Features To cancel all message waiting indications left at your extension PT/SLT C.Tone D.Tone Off-hook. Enter 70. Enter 0. Enter #. On-hook. An SLT user can enter "0" instead of "#". • The MESSAGE button light or Message/Ringer Lamp shows the current status as follows: Off: No messages Red on: New messages.

  • Page 108: Message Waiting For Another Extension

    1.3 Telephone Features 1.3.61 Message Waiting for Another Extension You can check messages left at another extension and call back the caller simply by pressing the lit Message for another extension button, if your proprietary telephone (PT) is permitted through system programming. You can also clear all messages left at another extension.

  • Page 109: Message Waiting For Another Extension Lock

    1.3 Telephone Features Programming Manual References [PT Programming] • [618] Message Waiting for Another Extension [PC Programming] • 9.2.1 Main [2-1]—MW for Another Extension Feature Manual References • 1.1.83 Message Waiting for Another Extension Operating Manual References • 1.3.60 Message Waiting •...

  • Page 110: Microphone Mute

    1.3 Telephone Features Programming Manual References [PC Programming] • 9.2.2 Feature settings [2-2]—MW for Another Ext. Lock Feature Manual References • 1.1.83 Message Waiting for Another Extension Operating Manual References • 1.3.61 Message Waiting for Another Extension • 2.1.7 System Feature Assignment—Extension Lock—CANCEL ALL 1.3.63 Microphone Mute You can disable the microphone to consult privately with others in the room while listening to the other party on the phone through the speaker.

  • Page 111: Operator Call

    1.3 Telephone Features (One-touch Dialing) Off-hook. Press One-touch Dialing. • A telephone number longer than 24 digits can be stored by dividing it among 2 or more One-touch Dialing buttons. • You can confirm the stored number of a One-touch Dialing button by pressing it while on- hook.

  • Page 112: Paging-Summary

    1.3 Telephone Features Programming Manual References [PT Programming] • [008] Operator Assignment [PC Programming] • 9.1.2 Main [1-2]—Operator Feature Manual References • 1.1.87 Operator/Manager Features 1.3.66 Paging—SUMMARY You can make a paging announcement to several people at once. Your paging announcement can be heard through an external speaker and through the built-in speakers of proprietary telephones (PTs).

  • Page 113: Paging-All Extensions

    1.3 Telephone Features 1.3.67 Paging—All Extensions You can make a paging announcement to all extensions. Your paging announcement can be heard through the built-in speakers of all proprietary telephones (PTs). PT/SLT Wait for an answer. C.Tone Talk. Off-hook. Announce. Enter 330. Feature Manual References •...

  • Page 114: Paging-External

    1.3 Telephone Features 1.3.69 Paging—External You can make a paging announcement through an external speaker. Your paging announcement can be heard through an external speaker. PT/SLT Wait for an answer. C.Tone (Optional) Talk. Off-hook. Announce. Enter 34. Programming Manual References [PT Programming] •...

  • Page 115: Paging And Transfer

    1.3 Telephone Features Programming Manual References [PT Programming] • [600] Extension Group [PC Programming] • 9.2.11 Extension Group [2-6]—Group No. Feature Manual References • 1.1.96 Paging—Group 1.3.71 Paging and Transfer You can transfer a call after making a paging announcement. PT/SLT During a conversation All Extensions...

  • Page 116: Paging Answer

    1.3 Telephone Features Programming Manual References [PT Programming] • [104] SLT Hold Mode • [106] External Pager Access Tone • [600] Extension Group [PC Programming] • 9.1.11 Detail [1-10]—Extension—External Pager Access Tone, Single Line Telephone—Hold Mode • 9.2.11 Extension Group [2-6]—Group No. Feature Manual References •...

  • Page 117: Paralleled Telephone

    1.3 Telephone Features To refuse/accept paging announcements Refuse C.Tone Accept Off-hook. Enter 734. Enter 1 to refuse Enter #. On-hook. or 0 to accept. • The following are extensions that cannot receive paging announcements: — a PT that is ringing or busy —...
  • Page 118 1.3 Telephone Features To store a phone number PT/SLT personal speed desired dialing no. phone no. C.Tone Off-hook. Enter 2 . Dial personal speed Dial desired Enter #. On-hook. dialing number (0–9). phone number (max. 24 digits). For an outside phone number, dial an outside (CO) line access number before the phone number.

  • Page 119: Power Failure Transfer

    1.3 Telephone Features Feature Manual References • 1.1.100 Personal Speed Dialing Operating Manual References • 3.1.3 Flexible Button Assignment Create or edit a One-touch Dialing button, store the desired phone number, or feature number. 1.3.76 Power Failure Transfer If the power supply to the PBX fails, specific single line telephones (SLTs) are automatically connected to specific outside (CO) lines (Power Failure Connections).

  • Page 120: Redial, Last Number

    1.3 Telephone Features 1.3.78 Redial, Last Number Every extension automatically saves the last external telephone number dialed, allowing the same number to be easily redialed. To dial PT/SLT Press REDIAL or enter 80 or ##. Off-hook. • Up to 64 digits, " ", "#", PAUSE, and SECRET (INTERCOM) (which stops all or part of the number from being displayed) can be stored and redialed.

  • Page 121: Room Monitor

    1.3 Telephone Features To dial (Save) Off-hook. Press Save. • Up to 64 digits, " ", "#", PAUSE, and SECRET (INTERCOM) (which stops all or part of the number from being displayed) can be stored and redialed. The outside (CO) line access number is not counted as a digit.

  • Page 122: To Monitor Through A Doorphone

    1.3 Telephone Features To monitor extension no. Press Press Dial monitored SP-PHONE. AUTO ANS/MUTE. extension number. Room monitoring starts. To monitor through a doorphone doorphone no. Press Press Enter 31. Dial monitored SP-PHONE. AUTO ANS/MUTE. doorphone number (1–4). Monitoring starts. To talk with a person in the monitored room Talk.

  • Page 123: Secret Dialing

    1.3 Telephone Features To cancel a monitor At the monitored telephone C.Tone On-hook. Off-hook. Enter 735. Enter 0. Enter #. To stop a monitor temporarily while on-hook At the monitored telephone Press the AUTO ANS/MUTE button to start room monitoring again. Press AUTO ANS/MUTE.

  • Page 124: System Speed Dialing

    1.3 Telephone Features Display PT When storing the phone number <Display Example> 9-1-[201]... Press INTERCOM before "201" is not shown on the display and after the part you wish when you dial. to conceal. • The characters for secret code, "[" and "]" (entered by pressing the INTERCOM button), are counted as one digit each.

  • Page 125: Time Service

    1.3 Telephone Features • A telephone number longer than 32 digits can be stored by dividing it among 2 or more System Speed Dialing buttons. <Example> If the number is divided and stored in system speed dialing numbers 01 and 02: •...

  • Page 126: Timed Reminder

    1.3 Telephone Features Programming Manual References [PT Programming] • [006] Time Service Switching Mode • [007] Time Service Start Time [PC Programming] • 9.1.4 Time Service [1-4] • 9.1.5 Time Service [1-4] Time Setting Feature Manual References • 1.1.114 Time Service Operating Manual References •...
  • Page 127 1.3 Telephone Features To cancel PT/SLT C.Tone Off-hook. Enter 76. Enter 2. Enter #. On-hook. An SLT user can enter "0" instead of "#". To stop the alarm PT/SLT D.Tone 3 Pressing any button on a PT also stops the alarm. Off-hook.

  • Page 128: Toll Restriction (Trs)

    You can record a conversation into a mailbox while talking on the phone. You can select the mailbox each time you record a conversation. This feature is available when the PBX is connected to a Panasonic Voice Processing System (VPS) that supports APT integration.

  • Page 129: Voice Mail Integration

    1.3.88 Voice Mail Integration You or an outside party can access the Voice Processing System (VPS) from a telephone. If you cannot answer calls, you can set them to be forwarded to your mailbox in a Panasonic VPS that supports either Operating Manual...
  • Page 130 "#". • If your PBX has a Panasonic VPS connected using Inband (DTMF) integration, your PBX automatically sends a special signal to the Voice Mail port before connecting the caller. To enable this feature, it may be necessary to set the signal format required by your VPS before setting the Call Forwarding (FWD) destination to Voice Mail as follows: –...
  • Page 131 1.3 Telephone Features To listen to messages PT/SLT voice mail extension no. 4 4 4 4 4 4 Press MESSAGE, dial voice mail Off-hook. extension number, or enter 784#. An SLT user can enter "7840" instead of "784#". • If a proprietary telephone (PT) user sets the FWD—Busy/No Answer feature, the FWD/ DND button light will keep flashing while on-hook.

  • Page 132: Voice Mail Transfer (Voice Mail Apt Integration Only)

    No SLT The maximum recording time for caller messages depends on the Voice Processing System (VPS). This feature is available when the PBX is connected to a Panasonic VPS that supports APT integration. To transfer a call to a mailbox...

  • Page 133: Walking Cos

    1.3 Telephone Features 1.3.90 Walking COS You can use your calling privileges (class of service [COS]) at another extension, to override calling restrictions that have been set at that extension. To use this feature, a preprogrammed extension password is required. Ask your manager for the extension password. PT/SLT At another extension your...
  • Page 134 1.3 Telephone Features Operating Manual...

  • Page 135: Operator/Manager Operation

    Section 2 Operator/Manager Operation This chapter shows the operator and the manager extension how to control the other extensions or the PBX. Your PBX supports one manager (extension jack 01) and one operator. Operating Manual...

  • Page 136: Operator/Manager Service Features

    2.1 Operator/Manager Service Features Operator/Manager Service Features 2.1.1 Call Log, Incoming in the Common Area—CLEAR ALL The operator or manager can erase all caller information logged in the common area. No SLT To erase C.Tone Off-hook. On-hook. Enter 70 Enter #. •...

  • Page 137: Common Bv Outgoing Messages

    2.1 Operator/Manager Service Features To lock/unlock lock code lock code Lock C.Tone Unlock lock code Off-hook. On-hook. Enter 77. Enter lock code (4 digits) 2 times Enter #. to lock or one time to unlock. Feature Manual References • 1.1.18 Call Log, Incoming •...
  • Page 138 2.1 Operator/Manager Service Features To record PT/SLT common BV OGM no. C.Tone Off-hook. Enter 722. Dial common BV OGM Enter 1. Enter #. number (01–24). An SLT user can enter "0" instead of "#". Record On-hook. a message. A PT user can play back the message by pressing the AUTO DIAL/STORE button instead of going on-hook.

  • Page 139: Manager Programming (Manager Only)

    2.1 Operator/Manager Service Features To erase PT/SLT common BV OGM no. C.Tone Off-hook. Dial common BV OGM On-hook. Enter 722. Enter 0. Enter #. number (01–24). An SLT user can enter "0" instead of "#". Feature Manual References • 1.1.8 Built-in Voice Message (BV) •...

  • Page 140: Outgoing Message (Ogm) For Disa

    2.1 Operator/Manager Service Features 2.1.5 Outgoing Message (OGM) for DISA The operator or manager can record, play, or erase OGMs used by Direct Inward System Access (DISA) and 3-level Automated Attendant (AA). No SLT To record OGMs for DISA DISA OGM no. Record Off-hook.
  • Page 141 2.1 Operator/Manager Service Features To erase OGMs for DISA DISA OGM no. C.Tone Enter 90. Dial DISA OGM Press PROGRAM. Press STORE. number (1–8). To continue Press HOLD. Press PROGRAM. To record OGMs for 3-level AA AA no. for 2-level AA no.
  • Page 142 2.1 Operator/Manager Service Features To play back OGMs for 3-level AA AA no. for 2-level AA no. for 2-level For 2-level AA DISA OGM DISA OGM Dial AA number for 2-level DISA OGM number (0–9), and enter . Press PROGRAM. Enter 94.

  • Page 143: Remote Extension Lock

    2.1 Operator/Manager Service Features 2.1.6 Remote Extension Lock The operator or manager can lock or unlock an extension. This feature is also known as Remote Station Lock Control. No SLT To lock/unlock (Extension Lock) Off-hook. Press Extension Lock. • This feature overrides the Extension Lock feature. If Extension Lock has already been set by the extension user and this feature is set afterwards, the extension user cannot cancel the lock.
  • Page 144 2.1 Operator/Manager Service Features Programming Manual References [PT Programming] • [108] Flash/Recall Mode for a Locked Extension • [312] TRS—Extension Lock Class • [601-603] TRS-COS—Day/Night/Lunch [PC Programming] • 9.1.11 Detail [1-10]—Extension—Flash/Recall Mode for a Locked Extension • 9.2.2 Feature settings [2-2]—Remote Extension Lock •...

  • Page 145: System Feature Assignment

    2.1 Operator/Manager Service Features 2.1.7 System Feature Assignment The operator or manager can set the following system features while in programming mode. • Date & Time Set No SLT • Extension Lock—CANCEL ALL • Extension Password Set (Manager only) • Live Call Screening (LCS) Password Control To enter programming mode To program...

  • Page 146: The 301St Call Log, Incoming In The Common Area Treatment

    2.1 Operator/Manager Service Features • Year (00–99), Month (01–12), Day (01–31), Day of the week (0–6: Sun–Sat), Hour (01– 12), Minute (00–59), AM/PM (0/1) • The preprogrammed extension password can be used for the Walking COS feature and the Remote Extension Lock feature. Each extension's password must be unique. •...

  • Page 147: Time Service

    2.1 Operator/Manager Service Features To disregard the newest call/overwrite the oldest call in the common area call log Disregard C.Tone Overwrite Off-hook. On-hook. Enter 737. Enter 2 to disregard Enter #. or 3 to overwrite. Programming Manual References [PC Programming] •...
  • Page 148 2.1 Operator/Manager Service Features To return to automatic mode after changing the time service mode manually C.Tone Off-hook. Enter 78. Enter 0. Enter #. On-hook. To confirm the current time service mode Display PT While on-hook Enter #. The display shows the current mode for 3 s.

  • Page 149: Timed Reminder, Remote (Wake-Up Call)

    2.1 Operator/Manager Service Features Programming Manual References [PT Programming] • [006] Time Service Switching Mode • [007] Time Service Start Time • [405-407] Flexible Outward Dialing—Day/Night/Lunch • [408-410] Flexible Ringing—Day/Night/Lunch • [411-413] Delayed Ringing—Day/Night/Lunch • [414-416] CO Line Mode—Day/Night/Lunch • [438-440] DISA IRNA to BV—Day/Night/Lunch •...
  • Page 150 2.1 Operator/Manager Service Features To set extension no. C.Tone & D.Tone Off-hook. Enter 764. Dial extension Enter #. Enter 76. number. One time hour/minute C.Tone Daily Enter hour (01–12) On-hook. Enter 0 for AM Enter 1 for one time Enter #. and minute (00–59).
  • Page 151 2.1 Operator/Manager Service Features Programming Manual References [PT Programming] • [000] Date & Time [PC Programming] • 9.1.1 Date & Time [1-1] • 9.2.2 Feature settings [2-2]—Timed Reminder Feature Manual References • 1.1.116 Timed Reminder, Remote Operating Manual References • 1.3.84 Timed Reminder Operating Manual...
  • Page 152 2.1 Operator/Manager Service Features Operating Manual...

  • Page 153: Customizing Your Phone & Pbx

    Section 3 Customizing Your Phone & PBX This chapter shows you how to customize your proprietary telephone (PT) or PBX according to your needs. Operating Manual...

  • Page 154: Personal Programming

    3.1 Personal Programming Personal Programming 3.1.1 Programming Information You can customize various features of your telephone, such as line preferences and customized buttons. Additionally, you can return all customized features to their default settings. • Because certain settings are retained in your proprietary telephone (PT) (not in the PBX), before replacing or changing your PT, we recommend resetting all customized features to their default settings.
  • Page 155 3.1 Personal Programming Item Program Number Setting No line Which line do you prefer to answer A ringing line when you go off-hook? (Line Preference—Incoming) outside (CO) line no. An assigned outside (CO) line (1–8)* From which outside (CO) lines do you Ring—assigned outside (CO) want to receive calls at your lines...

  • Page 156: Personal Programming Data Reset

    3.1 Personal Programming Programming Manual References [PC Programming] • 9.2.3 PT personal settings [2-3]—Line Preference—Outgoing, Line Preference— Incoming, CO Line Ringing Selection—CO1–8, Alternate Receiving, Call Waiting Tone Type, LCS Mode Feature Manual References • 1.1.27 Call Waiting • 1.1.69 Intercom Call •...

  • Page 157: Flexible Button Assignment

    3.1 Personal Programming Display PT Press PROGRAM. Press PROGRAM. Enter 6. Press HOLD. • You can also confirm your extension number by pressing the " " key 2 times (" ") while on-hook. Every time you press the " " key, the display switches between "date (month, day) and time", "date (month, day, year, day of the week)", and "extension number (and extension name if stored)".
  • Page 158 3.1 Personal Programming Programmable Button Button Programming Input MESSAGE One-touch Dialing* + desired no.* (max. 24 digits) Conference Message* FWD/DND (Call Forwarding/ Do Not Disturb) Day* Save Night* Caller ID Indication—Personal Lunch* Caller ID Selection—Personal Extension Lock* + extension no.* Log-in/Log-out 2-way Record* + voice mail extension no.*...
  • Page 159 3.1 Personal Programming • To erase an incorrect entry, press the TRANSFER (CLEAR) button. The TRANSFER button becomes the CLEAR button during programming. • Digits "0 through 9", " ", "#", PAUSE, and SECRET (INTERCOM) can be stored. If you do not want to display the stored number when making a call, press the SECRET (INTERCOM) button before and after the numbers you wish to conceal.
  • Page 160 3.1 Personal Programming To clear a button setting To continue (CO, DSS) Press PROGRAM. Press CO, DSS, Enter 2. Press STORE. Press PROGRAM. or MESSAGE. Operating Manual...

  • Page 161: System Programming (Manager Programming)

    Available Extension The extension connected to extension jack 01 Required Telephone A Panasonic proprietary telephone (PT) with a display (e.g., KX-T7731) Manager Password To enter programming mode, the manager password (the password of the extension connected to extension jack 01) is required. You can enter the system password instead of the manager password. Ask your administrator or dealer for the manager password or system password.
  • Page 162 3.2 System Programming (Manager Programming) Icon Descriptions Fixed Button (KX-T7700 series) Function PREV (PREVIOUS) NEXT – – SECRET STORE PAUSE PROGRAM SELECT FLASH CLEAR Operating Manual...

  • Page 163: System Programming (Manager Programming)

    3.2 System Programming (Manager Programming) Procedure The basic steps are shown below. To enter programming mode manager password Enter Enter manager password. Press PROGRAM. To program You can enter each program number (3 digits). To exit programming mode Press PROGRAM. 3.2.2 System Programming (Manager Programming) [001] System Speed Dialing Number...
  • Page 164 3.2 System Programming (Manager Programming) • If the desired number is more than 32 digits, divide the number and store it into more than one speed dialing number. • " ", "#", FLASH/RECALL, PAUSE, SECRET (INTERCOM), and "– (CONF)" can also be stored.

  • Page 165: Entering Characters

    3.2 System Programming (Manager Programming) To end NEXT code no. security code STORE Enter 512. Press NEXT. Enter code Enter security code Press STORE. Press END. number (1–4). (4–10 digits). To continue NEXT PREV Press NEXT. Press PREV. SELECT Press SELECT. •...
  • Page 166 3.2 System Programming (Manager Programming) <Example> To enter "Ann", (5 times) (5 times) Notes • To toggle between "Alphabet mode" and "Numeral mode", press SELECT. • To move the cursor right, press • To delete all characters, press CLEAR. To delete a character, press Operating Manual...

  • Page 167: Appendix

    Section 4 Appendix This chapter provides Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section before consulting your dealer. Operating Manual...

  • Page 168: Troubleshooting

    4.1 Troubleshooting Troubleshooting 4.1.1 Troubleshooting Problem Remedy I cannot make calls using the telephone. • The telephone is locked. Unlock your telephone. ( 1.3.44 Extension Lock, 2.1.6 Remote Extension Lock) Some features do not function. • System management may restrict certain features. Consult your manager or dealer.
  • Page 169 4.1 Troubleshooting Problem Remedy I cannot make an outside (CO) line call • An outside (CO) line access number was not using a One-touch Dialing button or stored with the phone number. Speed Dialing. An outside (CO) line access number is required for outside (CO) line calls.
  • Page 170 A power failure has occurred. • When a power failure occurs... All functions of the PBX and Panasonic PTs stop. The following outside (CO) lines will be connected to the assigned single line telephones (SLTs): Outside (CO) line 1: extension jack 01...

  • Page 171: Feature Number Table

    4.2 Feature Number Table Feature Number Table 4.2.1 Feature Number Table The numbers listed below are the feature numbers to access the PBX features. Feature (While a dial tone is heard) Numbering Additional Number 1.3.1 Absent Message – To set 1–6 (+ parameter) + #/0 –...
  • Page 172 4.2 Feature Number Table Feature (While a dial tone is heard) Numbering Additional Number 1.3.17 Call Hold Retrieve – To retrieve an outside (CO) line call no. (1–8) of outside (CO) line being held – To retrieve an intercom call extension no.
  • Page 173 4.2 Feature Number Table Feature (While a dial tone is heard) Numbering Additional Number 1.3.35 Do Not Disturb (DND) – To set 4 (Do Not Disturb [DND]) + #/0 – To cancel 0 (Cancel) + #/0 1.3.37 Door Open door opener no. (1–4) 1.3.38 Doorphone Call doorphone no.
  • Page 174 4.2 Feature Number Table Feature (While a dial tone is heard) Numbering Additional Number 1.3.61 Message Waiting for Another Extension – To cancel all indications left at another 3 + extension no. + # extension 1.3.62 Message Waiting for Another Extension Lock –...
  • Page 175 4.2 Feature Number Table Feature (While a dial tone is heard) Numbering Additional Number 1.3.88 Voice Mail Integration – To set your calls to be forwarded to a 1 (All Calls) or 2 (Busy/No Answer) + voice mail extension no. + #/0 –...
  • Page 176 4.2 Feature Number Table Feature (While a busy tone or DND tone is heard) Numbering 1.3.5 Automatic Callback Busy (Camp-on) 1.3.8 Busy Station Signaling (BSS) 1.3.40 Executive Busy Override—Extension/1.3.36 Do Not Disturb (DND) Override Feature (While dialing or talking) Numbering 1.3.3 Alternate Calling—Ring/Voice 1.3.24 Call Retrieving from a TAM (Telephone Answering Machine) 1.3.31 Conference...

  • Page 177: Tone List

    4.3 Tone List Tone List 4.3.1 Tone List While On-hook Ring Tone Patterns The following ring tone patterns can be assigned to incoming call types (outside (CO) line, intercom, or doorphone calls), or are fixed for certain call types (Hold Recall, Timed Reminder, or Camp-on Recall). Single (Incoming calls/Hold Recall [outside (CO) line calls])
  • Page 178 4.3 Tone List Doorphone Chime Patterns The following doorphone chime patterns can be assigned to each doorphone when doorbells and door chimes are connected to the PBX. Pattern 1* Pattern 2* Pattern 3* Pattern 4* Pattern 5 Pattern 6 Pattern 7 Pattern 8 * Chime patterns 1 to 4 are played only one time during the doorphone ringing time.
  • Page 179 4.3 Tone List When Going Off-hook Dial Tones Tone 1 Normal Tone 2 Any of the following features is set: • Absent Message • Background Music (BGM) (proprietary telephone [PT] only) • Call Forwarding (FWD) • Call Pickup Deny • Data Line Security •...
  • Page 180 4.3 Tone List When Making Calls Busy Tone Reorder Tone The outside (CO) line you tried to seize is not assigned or was denied. Ringback Tones Single (3-s interval) Double (3-s interval) Single (5-s interval) Double (5-s interval) DND Tone The dialed extension is refusing incoming calls.
  • Page 181 4.3 Tone List Triple Tone 3 (Hold Alarm Tone) 15 s A call has been on hold for longer than the specified time. When Talking to an Outside Party Warning Tone This tone is sent 15 seconds before the specified time for disconnection.
  • Page 182 4.3 Tone List Operating Manual...

  • Page 183: Index

    Index Operating Manual...
  • Page 184 Index Symbols Call Transfer—To Extension Call Transfer—To Outside (CO) Line [001] System Speed Dialing Number Call Waiting 65, 172 [011] System Speed Dialing Name Call Waiting Caller ID [512] DISA Security Code Call Waiting from the Telephone Company [530] DISA Security Code Digits Call Waiting Tone Call Waiting Tone Type Selection Numerics...
  • Page 185 Index Fixed Buttons MONITOR FLASH/RECALL Flash/Recall Flexible Button Assignment Navigator Key For Future Reference Night 18, 158 FWD —> Call Forwarding (FWD) FWD/DND (Call Forwarding/Do Not Disturb) 17, 18, 158 One-touch Dialing 18, 110, 158 One-touch Transfer Group-CO (G-CO) 18, 157 Operation Operator Call Operator/Manager Operation...
  • Page 186 Voice Mail Integration Voice Mail Transfer (Voice Mail APT Integration only) Volume Key Walking COS 133, 175 Warning Tone What Kind of Telephone Can Be Used? When You Use a Panasonic Proprietary Telephone Wireless Proprietary Telephones Your Extension Number Operating Manual...
  • Page 187 Index Operating Manual...
  • Page 188 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2005 Panasonic Communications Co., Ltd. All Rights Reserved.

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