Options; Changing Call Handling Mode And Forwarding - ShoreTel 265 User Manual

OPTIONS

Changing Call Handling Mode and Forwarding

Use Personal Call Manager or Web Access to configure the modes with
NOTE
different call forwarding destinations and personal greetings.
You can set one of five distinct call handling modes for your extension,
including four "Do Not Disturb" options to forward incoming calls or send
them to voice mail. You can record personal greetings, which are linked to the
active call handling mode.
By default, your phone is set to Standard mode, which allows you to answer
all incoming calls. Other mode options include In a Meeting, Out of Office,
Extended Absence, and Custom.
You can use the Options button
following:
Step 1
Step 2
This user is not
a member of a
workgroup, so
Agent State is
unavailable.
Arrow indicates
there are more
selections
below
Step 3
Options
Press the Options button
and then .
Verify that the 1. Call Hndlg is highlighted and then press
the Edit soft key.
Options
1. Call Handling
2. Auto Off-Hook
3. Change Ring
4. Program Buttons
-- Agent State
Edit
Scroll to the desired setting and press the OK soft key.
to select the desired mode by doing the
Options
, followed by your password
153
Done
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