Troubleshooting - Xerox 6030 User Manual

Troubleshooting

This section provides examples of recovery methods when the following problems arise.
Paper size #1 was mistakenly selected.
There are cases where it is possible to override this with the [Media Margin] settings.
The [Media Margin] settings are the values that set the top, bottom, left and right
margins in order for the machine to determine the input size. By setting the margin
values outside the scope of the paper, it is possible to reduce the input judgment size.
"No paper" error occurs even when paper has been set in place.
There is a chance that the paper actually set in place differs from the settings made in
either [Media Mapping], [Media Type] or [Media Series]. Check each of these settings to
ascertain they are correct.
TIFF data will not print properly.
Check the compression format of the TIFF data. TIFF data compressed with the LZW
format is not supported by 6030/6050 Wide Format and will consequently not be printed
out.
If the image is printed but either in enlarged or reduced sizes, there are cases where this
can be overridden by making sure that resolution for the TIFF data is correctly set in
[TIFF Option].
70
Chapter 4 Basic Machine Operations
Refer to the "Media Margin" section of "4.5 Logical Printer Settings" for details on
available functions (page 102).
Refer to the "Size and Media Mapping" (page 103) section, the "Media Type" (page
114) section, and the "Media Series" (page 86) section in "4.5 Logical Printer
Settings" for details on available functions.
Refer to the "TIFF Option" section in "4.5 Logical Printer Settings" for details on
setting the resolution (page 94).